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Butler's Bar & Grill

284 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
905-468-0049
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Certificate of Excellence 2014
Price range: $8 - $15
Cuisines: American, Pizza, Canadian, Bar
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Lunch, Delivery, Late Night
Description: Stop by for light fare, finger foods, burgers and sandwiches and not to mention the best wings and pizza in town! Play a game of pool or darts, or watch your favourite sports on one of our flat screen TVs. We are located next to the Colonel Butler Inn. Open year round. Delivery available.
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52 reviews from our community

84% Recommend
    30
    14
    7
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Toronto, Canada
Senior Contributor
49 reviews 49 reviews
17 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 13, 2014

It's in a bit of a non descript building, and hard to find behind the Best Western hotel, but well worth the search. The ambience is that of an old pub, with billiard tables and several large screen TV's, so it is not an place for an intimate meal. However, if you are looking for good food at very reasonable... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
126 reviews 126 reviews
57 restaurant reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

I ordered the chicken parmesan "sandwich" with soup and coffee for a Saturday lunch. The Italian wedding pasta soup was good and the sandwich was fine. The total with tax came to $12.43. When I sat down the seat cushion was detached from the chair so I had to be careful to not pinch my fingers. My coffee was empty... More

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Ohio
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed August 6, 2014

We would never have eaten here by choice because it doesn' look like much but if you like friendly service, wonderful food and a break from the NOL prices, you willl not be disappointed.

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you for your kind words! Sometimes it is difficult to properly present ourselves from the street as the building is limited in presentation due to being an old beer store, but we take great pride in what happens when our guests enter and I'm so happy to hear that you received the service and food that we have become... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2014

The service was very friendly, we waited 40 minutes for our food, I had a burger and my partner had a club sandwich. It wasn't busy, so not sure why it took so long. The food was good. It was about 1:00 p.m., didn't look like anyone was cooking till about 25 minutes after we ordered. We wolfed down our... More

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you for your review. I'm sorry that the food took longer than it should have as our menu items are normally prepared very quickly. Sometimes, when our delivery service is very busy, the kitchen gets a little slowed down even though they don't look busy in the restaurant but this is something we continually work to improve on. Thank... More

St. Catharines, Canada
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Ordered from this place many times and tried various items on the menu. The pizza here is always fantastic as is anything else I've ordered! The manager, Trish, is very friendly and cares about the business and it shows through her interaction with customers. Will continue to return!

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you so much for your review. We feel very lucky to have Trish as a part of our team as she definitely cares about the happiness of our guests and the quality of our product. More

Hamilton, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

Excellent food and customer service. This is the place the locals eat and it is open until 2am which is great after the theater.

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you for your great review. I'm so happy to hear that you enjoy our restaurant and note it as the locals place to go. We feel very lucky to have so many locals join us regularly. More

Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 13, 2014

Visited Butlers for the final game of the World Cup today..though Didnt get to watch much of it because of an unavoidable power outage . The service up to this point was second to none.. the Service staff were fantastic and manager Trish was very appologetic as to the circumstance that was not at all her fault. Its great to... More

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you for your review and for your patience during the world cup (not the best day for the power to go out!). We feel very lucky to have a team of people both in the kitchen and on the floor who enjoy the restaurant business and truly care about the happiness of our guests. I will be sure to... More

Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

We order from Butler's quite frequently for lunches from my office, the food is always hot, fresh and big portions but not a big price tag on any meals. We continue to order from here several times a week. I have also brought my wife to Butler's after raving about the food and large menu and she is now in... More

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you so much for your continued support! We take great pride in the freshness of our food and that the majority of the menu is homemade. I'm so happy to hear that you regularly order from Butler's and that you find the food consistently hot and excellent. We look forward to working hard to continue offering you this experience... More

Kingston, Canada
Senior Contributor
23 reviews 23 reviews
17 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 29, 2014

Service was friendly,quick without being pushy. The food was good and tasty, the club sandwich was great....

Was this review helpful? Yes 1
Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you for your kind words! I'm so glad you enjoyed everything at Butler's, the club sandwich is always a guest favourite. We hope to be able to take great care of you again the next time you are in Niagara on the Lake. More

Markham, Canada
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2014

Butler's bills itself as having the best pizza and wings in town. The pizza has a light crispy crust, is really delicious and reasonably priced. The only minus was that we did have to wait 45 minutes for the take-out due to a mix-up with the order. Fortunately the great pizza made up for the wait. I would get take... More

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Ryan M, Manager at Butler's Bar & Grill, responded to this review

Thank you for your review. I'm so happy to hear that you enjoyed the pizza and that it lived up to your expectations. I'm sorry for any mistake in the order that resulted in waiting for the pizza, we always try to have orders ready promptly for our guests. Thank you again and we hope to be able to take... More

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