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Hard Rock Cafe

5685 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
905- 356-7625
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Ranked #86 of 435 restaurants in Niagara Falls
Cuisines: American
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
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539 reviews from our community

56% Recommend
    174
    131
    121
    63
    50
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
1 of 5 stars Reviewed April 17, 2014 NEW

I've ate at many Hard Rock Cafe restaurants as I like the theme, but this one stands out and not in a good way. When we get there, we were welcomed by one of the rudest waiters I've experienced. I tried to be polite and crack a joke with the waiter to break the ice, especially since I had my... More

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Litchfield
Contributor
16 reviews 16 reviews
10 restaurant reviews
2 of 5 stars Reviewed April 17, 2014 NEW

This was our first stop as we were all hungry from our travels and Hard Rock Cafe is next door to our hotel. The food and service were nothing special and the music videos playing during lunch were not very family friendly. I was embarrassed with my granddaughters, ages 10-14. I would not bring kids here.

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Burlington, Canada
Contributor
14 reviews 14 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 15, 2014 NEW

My boyfriend and I on a recent trip to Niagara Falls decided to stop at the HRC for lunch. I had never been before, but expected typical chain restaurant food at a higher price due to the location. Our server was very nice and prompt. We both ordered beers which were delivered quickly. I ordered a veggie burger and salad.... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Sandra K., Thanks for your comments. I'm glad you were well looked after during your visit. The Veggie Burger is certainly a big hit and can be pretty large. We see a lot of our guests cutting it in 1/2 just to eat it! Thanks for your reinforcement on our prices that are competitively priced within our neighbourhood. I... More

Vancouver, Canada
Top Contributor
58 reviews 58 reviews
15 restaurant reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed April 12, 2014 NEW

We headed to the Hard Rock Cafe because it was attached to our hotel and it was pouring rain outside. It was astronomically overpriced (like most food in the tourist district of Niagara Falls). I ordered a fried chicken salad...for sure I have had better at fast food restaurants. There was lots of clumps of that white lettuce at the... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Sarahalta, Thanks for your feedback. In regards to the pricing we are competitevely priced within our market. I have passed along your feedback regarding the salad to our kitchen manager. I'm glad that the waitres was "extremely pleasant and friendly" while looking after you. Regards, More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
22 restaurant reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed April 12, 2014 NEW

It would be generous to say we went on the wrong night but the restaurant was only 10% full. This type of place is always lame when mainly empty but we did eat at 8.30pm on a Thursday. Something seemed wrong, ambience was low and we nearly needed to run to be keep up with the host who showed us... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Sparkyfletch, Thank you for your feedback. Sounds like we really missed the mark during your visit, our apologies. We do hope that you spoke to a manager while you were in the cafe, giving us the chance to address your concerns before leaving the cafe. We do hope that you'll give us another chance, the next time you're in... More

Halifax, Canada
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2014 NEW

Slid into the Hard Rock Cafe after a day of travelling. Bonus points for being open late and being attached to the Sheraton. While the atmosphere is fun and full of lots of neat stuff to look at, the food is not anything special. Menu doesn't offer a lot of choice, really, and it's mostly glorified pub grub. Had a... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear East Coast Munchy, Thanks for your feedback. We try to keep our menu on par with the Hard Rock International and thus we keep our menu items at just under 50 items. I'm sorry that the Veggie Burger did not sit well with you. Our Craft Beef flight has been a big hit and also consists of Creemore and... More

Dublin, Ireland
1 review
5 of 5 stars Reviewed April 10, 2014

Had a bang on experience visiting the Hard Rock In Niagara Falls Canada. Our waiter was a dead on person. That is a very good thing, he was very friendly, Paul was his name and he was really a blast, getting us well positioned for a grand night. Started off with a few pints of the black stuff, Guinness that... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Seamus. Thank you for your recent kind comments. We are very pleased you enjoyed that atmosphere, service and the Guinness! Paul is an excellent server and is often mentioned on Trip Advisory. Again, Thank you and Keep on rockin'! George More

rexdale
Contributor
20 reviews 20 reviews
9 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 9, 2014

Great location and service. Food is OK, generic but drinks are good. Really close to casino, very convenient in terms of staying indoors. (If weather is not good outside)

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George M, General Manager at Hard Rock Cafe, responded to this review

Thank you for your recent review on Trip Advisor. We are very happy you enjoyed the atmosphere and the drinks. Come back and visit us in the summer months as it is the best way to enjoy the Falls experience. We have a patio with live entertainment 7 days a week and great food and drinks. Hope to see you... More

Albany, New York
1 review
4 of 5 stars Reviewed April 9, 2014

My wife and I were staying at the Sheraton Hotel, we are on our honeymoon. So we ended up next door at the Hard Rock Café. Had a great time, ambiance was fantastic, my wife had a pasta dish and I had a great burger, really good. Apple cobbler was to die for. Great rock and roll memorabilia The music... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Thank you for your recent kind comments on Trip Advisor. We are very pleased you enjoyed the whole Hard Rock Experience! Music, Moments, Memorabilia and great food and drinks! Look forward to seeing you again in the Honeymoon Capital! Keep on Rockin! More

Aurora, Canada
Top Contributor
55 reviews 55 reviews
17 restaurant reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed April 1, 2014

We went there for dinner while staying at Crown Plaza Hotel (another bummer). As a pre-text, we (our 2 teen kids and us - two adults) eat healthy food at home - quality meats, salads, little dressings (mostly olive oil sprinkled with a lemon or balsamic or wine vinegar). Kids sometimes prepare poutine themselves... So, back to the HR Café...bruschetta... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Instylelive, Thanks for your comments today and on the night of your visit. I hope your kids are enjoying the T-shirts. I have already discussed your feedback with our management team. In regards to the booths, they were indeed reserved as part of a large group. All the best to you and your family. More

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