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Hard Rock Cafe

5685 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
905- 356-7625
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Ranked #98 of 439 restaurants in Niagara Falls
Cuisines: Family Fare
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
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617 reviews from our community

56% Recommend
    198
    149
    140
    76
    54
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Top Contributor
52 reviews 52 reviews
6 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 21, 2014 NEW

Always like the hard rock because of the music and interesting rock history items they have. The food is pretty good and it has always been a favourite.

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Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 20, 2014 NEW

Not much to choose from. We had burgers and fries. Burgers were ok and fries were horrible and cold. We would not visit this restaurant again.

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Melbourne, Australia
Contributor
12 reviews 12 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014 NEW

very good service in Hard Rock Cafe i bought sandwhiches, latte, i come for lunch very close to my hotels i had a great time eating and the service very good the people lining up for a snack and lunch dinner.

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Nacy J., Thanks for your feedback. We are thrilled that we were able to cater to your needs for all you meals during your stay at the resort. Rock on! More

Utica, New York, USA
Top Contributor
125 reviews 125 reviews
79 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 18, 2014 NEW

We love the atmosphere of the Hard Rock Cafe, so when we are traveling and have many chain restaurants to choose from we often choose the hard rock. The food is good and the atmosphere is great! This particular one was a little pricey but everything in Niagara Falls seemed a bit overpriced.

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Shannon K., Thanks for taking the time and giving us your positive feedback. Rock on! More

Sherwood Park, Canada
Senior Contributor
46 reviews 46 reviews
32 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 15, 2014

Stopped by for lunch on a hot day. I don't go the Hard Rock for the food, but rather the Hard Rock atmosphere. The atmosphere was good, the service was good, the price was good and the food was average. Just what I expected.

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Derek P., Thanks for your feedback. Regards, More

Burlington, Canada
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

The food was amazing here. Loved the atmosphere even though it was very busy and crowded getting a booth makes a huge difference and makes it feel more private. The service was what will make me go back. Our server Mike was amazing. Customer service has gone down badly in a lot of restaurants I have visited lately but this... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Jennifer B., Thanks for your kind remarks. I'm glad you enjoyed the food and atmosphere and that Mike rocked it for you! We certainly hope to see you again when you make the trip down the QEW. Rock On! More

Cooperstown, New York
Contributor
14 reviews 14 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

We were tired, it was late and we were hungry. We certainly wish we'd have gone somewhere else. This spring we'd been pleasantly surprised by the Hard Rock in Orlando. Everything about this restaurant was disappointing - food, service, prices.

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Malayna P., I am truly sorry to hear of your experience. I hope that you were able to speak with a manager while you visiting the cafe, we never knowingly let a guest leave unhappy. I sincerely hope you give us or another Hard Rock another try in the near future. Regards, More

Millville, Massachusetts, United States
Top Contributor
116 reviews 116 reviews
51 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 13, 2014

This hard rock does not participate in the rewards program although there was a sign in the gift shop about rewards. Kind of confusing but there is a AAA discount, so ask. Food was usual hard rock quality.

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Jeancg22860, Thanks for taking the time for the review. We currently are not participating in the Hard Rock Rewards programe. We anticipate being on board very soon with the timing of our new Point of Sale system. As you say we do offer a 10% discount with an AAA or CAA card. Regards, More

Chester, Virginia
Top Contributor
62 reviews 62 reviews
36 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stopped in for drink to get out of the sun, sat at the bar, my bff ordered beer and I had a taste for ice tea- unsweet, but no such luck, only Nestea our bartender told us, which is sweet, I decided to try it anyway. Shortly after I was served she came back and asked me how I liked... More

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Dizumaus, I'm thrilled to hear that you received some "down south hospitality", all the way up here in Canada at our Hard Rock Cafe!! Rock on! More

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 12, 2014

it was ok did not have the hard rock cafe rewards prgramme while i was there. not as good as the us hard rock. it was in a good location. staff were very good it was very clean .

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George M, General Manager at Hard Rock Cafe, responded to this review

Dear Hazeljones1234, Thanks for your 5 star "review". We currently do not offer the Hard Rock Rewards but it will be available in the near future with the timing of our new point of sale system. Rock on! More

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