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Kool Katts Caribbean Restaurant

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6383 Drummond Rd., Niagara Falls, Ontario, Canada
905-358-258
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 10
    Excellent
  • 3
    Very good
  • 3
    Average
  • 0
    Poor
  • 10
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
TERRIBLE service, great food.

The food was amazing, but if you are going to get food from here, I recommend doing take out. The white lady that served us was very rude with an attitude. She did not bother giving us plates to share food (we were a family of 4 ordering 2 entrees, and we had to all eat from 2 plates). We... read more

3 of 5 starsReviewed May 24, 2015
Boricua2008
,
Salt Lake City, Utah
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26 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Detroit, Michigan
2 reviews
1 of 5 stars Reviewed September 2, 2015 NEW

This restaurant is absolutely horrible. My wife and I visited using a Groupon while on vacation in Niagara Falls. To start with, they added additional requirements to the Groupon in terms of what we were required to buy, and also claimed that many of their cheaper menu options were unavailable, meaning we had to spend more than double what we... More 

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Gravenhurst, Canada
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 17, 2015

I have a lot of family who live in the Caribbean so I love a decent Caribbean dish! Every time I come down to visit my family in Niagara I always plan to grab a roti & a bottle of Red stripe from Kool Katts. Probably the best one I've ever had!

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Niagara Falls, Canada
Level Contributor
117 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
1 of 5 stars Reviewed July 14, 2015

I wish I could rate the food but we never received our order. we called in our order of 2 roti's. We were told our order would be ready for pick up at a certain time (30 mins) and so that is when we arrived. There was only 1 large table being served at the time we walked in. The... More 

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1 review
1 of 5 stars Reviewed July 4, 2015 via mobile

Had to wait 20 minutes for my order to be taken and then another 1 hour 45 minutes to get a small order of fried chicken. There were only 2 other customers ordering, but they got up and left after the first hour, and I don't think the staff even noticed. I would have left too but they said the... More 

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Saint Catharines, Ontario, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 12, 2015

I went to kool katts for the first time and really wanted to try festival, I ordered it and bit into one and noticed a rubber band in the middle of it. I took the food back and the cook said its not like it was a band aid or anything, both the cook and the waitress were not pleasant... More 

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Niagara Falls, Canada
2 reviews
5 of 5 stars Reviewed June 3, 2015

Great food, I have traveled the world and the authenticity of Jamaican cuisines at Kool katts is suberb.

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2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

Enjoyed the food and service. I ordered the curry and my hubby had the jerk. Not sure why people gave bad reviews. Would return again!

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Salt Lake City, Utah
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 24, 2015

The food was amazing, but if you are going to get food from here, I recommend doing take out. The white lady that served us was very rude with an attitude. She did not bother giving us plates to share food (we were a family of 4 ordering 2 entrees, and we had to all eat from 2 plates). We... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 19, 2015

So we went here with a groupon and so glad we did. There is a lot of fast food in Niagara and this Jamaican/Caribbean restaurant was very welcomed and a relief. Recently moved to 7070 Lundy's Lane. Keep in mind that I am Jamaican......I had the oxtail dinner. I wish I could chew the bones it was so good!!!! Enough... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 9, 2015

Firstly, the people who "liked" and "enjoyed" this restaurants food are A) monied, B) don't know what REAL Caribbean food is and are C) first timers...or a combination of all three. What a joke this place is! Run down, dirty floors and tables, grimy...yuck! They had less than 50% of the menu items available and it's like a ma and... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 6383 Drummond Rd., Niagara Falls, Ontario, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: 905-358-258

Price and Cuisine

  • Cuisine: Caribbean

Questions & Answers

Questions? Get answers from Kool Katts Caribbean Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?