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Borealis Grille & Bar

$$
Bar, Pub, Gastropub, Canadian
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1388 Gordon Street, Guelph, Ontario, Canada
+1 519-265-9007
Website
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Dining options: Lunch, Dinner, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 225 reviews
Visitor rating
  • 77
    Excellent
  • 82
    Very good
  • 39
    Average
  • 16
    Poor
  • 11
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
A little expensive but so worth it

Upon arrival we were greeted with smiling faces and seated right away, minutes lates our great server arrived and offered drinks and some help choosing menu items from their farm to table, local cuisine. The food was great, the atmosphere is nice, the local stone and wood interior are really nice... read more

4 of 5 starsReviewed July 16, 2015
SunWorship46
,
Guelph, Canada
Good for:
  • Local cuisine
  • Doing business
  • Romantic
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225 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Edmonton, Canada
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 18, 2015

I like the idea of local ingredients...the cucumber slices in place of lemon wedges for the water make the point. Food was good but in my own personal preferences, are too lightly seasoned. I guess it tasted "healthy" haha. I am not saying this is a bad thing...a lot of people think restaurants over season so I guess they would... More 

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

Hello, We appreciate that you took the time to provide your feedback on Trip Advisor. We take great effort in trying to use as many local ingredients as possible, and we're glad you noticed the use of cucumber instead of lemon. I have passed along your note about seasoning to our culinary team to ensure that we are following our... More 

Guelph, Canada
Level Contributor
99 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 401 helpful votes
4 of 5 stars Reviewed July 16, 2015

Upon arrival we were greeted with smiling faces and seated right away, minutes lates our great server arrived and offered drinks and some help choosing menu items from their farm to table, local cuisine. The food was great, the atmosphere is nice, the local stone and wood interior are really nice, it was clean, everything came fast. Great job, we'll... More 

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

It sounds like you really enjoyed the brand of hospitality that we provide. That makes all of us incredibly happy. We source out the best quality ingredients that we can find, and our motto is that we should only go as far as we have to, to get them. Sometimes that means paying a little more, but we are willing... More 

Guelph, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

we have eaten here several times - love the food, great staff, interesting decor - BUT I dread sitting in the middle of the dining room... it's just too loud and crowded. I suggest the booths in bar area or dining room - or patio - since it's summer!

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

As you mentioned, similar to many restaurants, there are some areas that are more conducive to a quieter experience. We do need to have the flexibility to seat groups of 8 or larger, which is what the area of the room that you described allows us to do. Thanks for mentioning the quality of the food that you received. We... More 

x
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

It's a shame that the outdoor patio is so close to the road, but the food is great- worth trying something different.

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

It is incredible to read when our guests love the food here. It puts a smile on the face of our hardworking Chef. As the summer goes along and the garden fills out around the patio, you will find that you don't hear the traffic as much. More 

Ontario
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

We visited for a dinner with a business client. Were seated quickly and brought water while we waited for one more in our group to arrive....then we waited, and waited! Finally after having no luck catching any of the wait staff, I asked what was up at the front....manager was very apolgetic, another server took our orders, first server apologized.... More 

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

While it would have been great if we hit all of our marks right from the beginning, I'm glad that we were able to recover your service experience. I'm sure that on your next visit, things will be much more seamless. More 

1 review
5 of 5 stars Reviewed July 6, 2015

Great food prepared well excellent service would definitely go again and also is a community oriented restaurant

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

We love to hear when people recognize the hard work and pride that our culinary team puts in to the food that we serve. It makes us even happier when our guests notice our commitment to the community as well. We look forward to taking great care of you once again upon your next visit. More 

Guelph, Canada
Level Contributor
59 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 3, 2015

Poor sound insulation makes for a poor ambiance for conversation and families with screaming kids makes for a difficult dinner. The food is acceptable with half portions of dessert a nice idea. Meals are good value can fare

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

Thank you for letting us know about your experience. We are a restaurant that attracts a wide demographic of people which includes children and families. I'm sorry to hear that this distracted from your experience with us. If you are looking for a more romantic, or quieter spot the next time, please let one of our staff members know, or... More 

Waterloo, Ontario, Canada
Level Contributor
30 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 29, 2015

My husband and I have enjoyed meals at the Borealis in Kitchener, so we were quite disappointed with the food and service at our first and last experience in Guelph. We took my mum out for her birthday meal, along with a 90 year old family friend with my family. We went in and had to find staff and wait... More 

Was this review helpful? Yes
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

I would like to start by apologizing that we did not meet your expectations for a special occasion. We started off on the wrong foot, and weren't able to recover from there. This is not only a disappointment to you, but to me as well. Our focus and commitment to the experience of each of our guests needs to be... More 

Guelph, Canada
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 24, 2015

I had obtained some restaurant trade discount ticket with no restrictions printed on them , so I decided to put them to use with a party of 4. I notified the waitress of my intentions before ordering. She appeared confused and left to return with a very rude manager who loudly and embarsingly informed us that only one coupon would... More 

Was this review helpful? Yes 5
BorealisGM, Manager at Borealis Grille & Bar, responded to this review

Thank you for letting us know about your experience at our restaurant. I am quite sorry to hear that obviously we did not handle the situation to your satisfaction. I have sent a private message to you to see what we can do to rectify this situation. More 

Guelph, Ontario, Canada
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 14, 2015

I did a review of this restaurant previously and it wasn't very favourable, the manager wrote back and asked me to try it again, stating things had changed in leadership. We decided to try again! Love the concept of locally grown, and Canadian wines etc truly a fabulous concept that all the staff seem to embrace as well. What made... More 

Was this review helpful? Yes 1
BorealisGM, General Manager at Borealis Grille & Bar, responded to this review

Hello and thank you for giving us another try. We are happy to hear your experience was much more positive. I have passed on your suggestions to our chefs and I will definitely pass your comments on to our sommelier. Thank you again and we look forward to welcoming you back again. Cheers More 

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Additional Information about Borealis Grille & Bar

Address: 1388 Gordon Street, Guelph, Ontario, Canada
Phone Number: +1 519-265-9007
Location: Canada  >  Ontario  >  Guelph
Average Prices: USD 12 - 19
Cuisine: Bar, Pub, Gastropub, Canadian

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Restaurant Details

Location and Contact Information

  • Address: 1388 Gordon Street, Guelph, Ontario, Canada
  • Location: Canada  >  Ontario  >  Guelph
  • Phone Number: +1 519-265-9007

Price and Cuisine

  • Average Prices: USD 12 - 19
  • Price Range: $ $
  • Cuisine: Bar, Pub, Gastropub, Canadian

Restaurant Characteristics

  • Good for: Local cuisine, Doing business, Romantic

Questions & Answers

Questions? Get answers from Borealis Grille & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?