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Boston Pizza

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2, 5779 Turner Rd., Nanaimo, British Columbia V9T 6L8, Canada
250-751-0090
Website
Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 12:00 am
Dining options: Dinner, Lunch, Delivery, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 13
    Excellent
  • 8
    Very good
  • 8
    Average
  • 11
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average food - poor service

Had no problem getting a table, the problem came after we ordered. Waited about 40 minutes and the food was warm - obviously had been sitting on the counter for too long before the waitress delivered it to our table. We have been to Boston Pizza a number of times over the past couple of years and... read more

3 of 5 starsReviewed July 8, 2015
billandwendy
,
Canada
Good for:
  • Doing business
  • Families with children
  • Large groups
  • Special occasions
  • Bar scene
  • Local cuisine
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47 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Ladysmith, Canada
Level Contributor
43 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2015

The worst Boston Pizza I have been too. Had a really bad experience from cold food, a "princess" server who could care less about us, and when we spoke to the owner/manager about this, he didn't seem to care! Never again at this location!

Was this review helpful? Yes
BostonPizzaNanaimo, Manager at Boston Pizza, responded to this review

Thank you for your feedback. I'm very sorry you felt like your concern wasn't taken seriously. We always address any concerns in the restaurant before a Guest leaves, and sincerely hope that no one ever goes home unhappy. More 

Canada
Level Contributor
62 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 8, 2015

Had no problem getting a table, the problem came after we ordered. Waited about 40 minutes and the food was warm - obviously had been sitting on the counter for too long before the waitress delivered it to our table. We have been to Boston Pizza a number of times over the past couple of years and have yet to... More 

Was this review helpful? Yes
BostonPizzaNanaimo, Manager at Boston Pizza, responded to this review

Thank you for your message about your recent visit to our store. Without feedback from our Guests, we might miss opportunities to improve. We want to make sure everyone who comes to our store leaves a fan, and if they don't, we want to know why. Renovations, magicians, live music and themed parties are all great, but something as simple... More 

Vancouver Island, Canada
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 19, 2015

We had been here before and loved it! However this time we were on the patio and left alone so much so we had to ask for everything 3 times. So disappointed!

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2 reviews
5 of 5 stars Reviewed May 8, 2015

Top notch service provided by all staff. Jenna and Natasha and Mariko rocked my visit. The new White Sangria was fantastic. Warning the creep up on you. Best Mexican Bulldog Vancouver Island. I rocked a Hail Kale Salad, they do not skimp on the bacon. Who does not love that! Excuse me while I have a anpther bulldog

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North Vancouver, Canada
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 7, 2015

Stopped in for a late lunch/early dinner. We got in right at 3pm and they would not serve the lunch menu any more since it was just after 3. Service was ok, could have been a bit faster since the restaurant was almost empty.

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Vancouver, Canada
Level Contributor
626 reviews
327 restaurant reviews
common_n_restaurant_reviews_1bd8 260 helpful votes
4 of 5 stars Reviewed March 15, 2015

First experience at this Boston Pizza location, we went for dinner with several family members on a Saturday evening. This was also an evening when the Canucks were on TV playing the Maple Leafs! Staff were very friendly and our server (AMBER1 D) was very good and our orders came quickly on a reasonably busy weekend. Overall the food was... More 

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Errington, Canada
Level Contributor
87 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 3, 2015

I am not really a fan of Boston Pizza. I find it a very loud, impersonal place, the prices are high for mediocre food. I will not be returning.

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Nanaimo, Canada
Level Contributor
45 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 16, 2015

My husband and I have gone to Boston Pizza a few times. The pizza is always good but the service is hit and miss. Our last visit no one was at the front to seat us so we sat ourselves then sat for at least 5 minutes before anyone even looked at us, we were just about to leave when... More 

Was this review helpful? Yes
Level Contributor
67 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 25, 2015

Me, Mom,Dad and My Auntie came here with my Grandpa and his Girlfriend on Friday January 24, 2015. The Pizza as excellent and so was the other food. Service was decent and the Waitress was friendly and doing her job the way it should be done. That tells me that Management has done something right.

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Nanaimo, Canada
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 9, 2015

We went as a family - they have activity for children and this was holiday season, and they had a young man who is a really imaginative talented magician. He was there last year too and we have fond memories. He gears his act to the age of the children. Our gc were 4and 6 and just loved him. Varied... More 

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Additional Information about Boston Pizza

Address: 2, 5779 Turner Rd., Nanaimo, British Columbia V9T 6L8, Canada
Phone Number: 250-751-0090
Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
Open Hours:
Sunday 11:00 am - 12:00 am
Monday 11:00 am - 12:00 am
Tuesday 11:00 am - 12:00 am
Wednesday 11:00 am - 12:00 am
Thursday 11:00 am - 12:00 am
Friday 11:00 am - 12:00 am
Saturday 11:00 am - 12:00 am
Average Prices: USD 15
Cuisine: American, Pizza

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Restaurant Details

Location and Contact Information

  • Address: 2, 5779 Turner Rd., Nanaimo, British Columbia V9T 6L8, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
  • Phone Number: 250-751-0090

Price and Cuisine

  • Average Prices: USD 15
  • Cuisine: American, Pizza

Restaurant Characteristics

  • Good for: Doing business, Families with children, Large groups, Special occasions, Bar scene, Local cuisine
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Boston Pizza and other visitors
1 question
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Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?