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All 282 Nanaimo Restaurants

Cactus Club Cafe

#801-5800 Turner Road, Nanaimo, British Columbia V9T 6J4, Canada
(250)729-0011
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Ranked #64 of 282 Restaurants in Nanaimo
Hours:
Sun - Wed 11:00 am - 12:00 am
Thu - Sat 11:00 am - 1:00 am
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
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96 reviews from our community

Visitor rating
    31
    34
    22
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2012

This was our "go to" restaurant on a weekly basis but it began to feel a bit pricey. For those not on a budget I still recommend it as a friendly place with good food, staff that are accommodating and helpful, and a nice patio for warm summer evenings. We often sit in the bar so I can toss back... More 

Was this review helpful? Yes
Kelly L, General Manager at Cactus Club Cafe, responded to this review

Thanks so much for the review! It is wonderful to hear that you enjoy our food, drinks and service a we strive for excellence in all of those areas. If you enjoy martinis they are on special on Fridays.... ;) We have very competitive drink specials all starting at $4 with a new promotion '98 Days of Summer' on now!... More 

Nanaimo, Canada
Contributor
13 reviews 13 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2012

Our family of four with two daughters ages 10 and 13 really enjoy the Cactus Club,we go here on a regular basis and have never had a bad meal or service.It is always our old stand by we always get a unanimous decision from all four of us,to eat out here.Their Thai wings appetizer is the best I have ever... More 

Was this review helpful? Yes
Kelly L, General Manager at Cactus Club Cafe, responded to this review

Hello! It is wonderful to hear your entire family enjoy the Cactus Club. I agree that the Thai wings and Bellinis are both delicious. We pride ourselves on quality and consistent food and service so it is great to hear you always receive both. We look forward to seeing you all again soon. More 

nanaimo
Senior Contributor
28 reviews 28 reviews
17 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 22, 2012 via mobile

The attitude, the price and atmosphere over promises and the food is just average.

Was this review helpful? Yes 1
Kelly L, General Manager at Cactus Club Cafe, responded to this review

I'm sorry you feel we did not meet your expectations. We Strive to provide excellent customer service along side our superb menu. I hope you will come back soon. More 

Nanaimo, BC, Canada
Contributor
19 reviews 19 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 21, 2012

The food is quite good here (but a bit on the expensive side) and the interior is quite nice. I'm not as keen on the customers though. Seems like a lot of local businessmen come here to gawk and flirt with the waitresses in tight black dresses (a dress code). It comes off as being a bit creepy.

Was this review helpful? Yes 1
Kelly L, General Manager at Cactus Club Cafe, responded to this review

I'm sorry you don't approve our dress code. Most view knee length skirts and blouses as a clean, professional and classy dress code. Our Nanaimo clientele is quite broad consisting mostly of families, senior citizens, students and local professionals. Hopefully you will visit again soon. Thanks for the feedback. More 

Nanaimo, Canada
Senior Contributor
44 reviews 44 reviews
19 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 5, 2012

Great food, especially the Jack Daniels Ribs. Atmosphere can be very noisy. Frequented by a younger crowd. Extensive bellini drink list.

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Kelly L, General Manager at Cactus Club Cafe, responded to this review

Hello, Thank you for taking the time to review your experience. It is great to hear you enjoyed the Jack Daniel's Ribs, they are a long time signature item of ours. Depending on the time and day the volume in the restaurant does change. Don't hesitate to request a quiet table and we will do our very best to accommodate.... More 

Trail, Canada
Top Contributor
76 reviews 76 reviews
59 restaurant reviews
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed March 21, 2012

Lets face it you come here to oggle the 20 something waitress with a stuck up attitude the the skirt near "C" level. Because the food and the service sink. 3 burgers and no booze will come to $75. Welcome home sucker.

Was this review helpful? Yes
Kelly L, General Manager at Cactus Club Cafe, responded to this review

Hello, I am sorry you feel so negatively about our establishment. Cactus Club has so much to offer and over the years we have been recognized with many awards. Some recent ones are Best Chain Restaurant, 2nd Place in Best Restaurant Service and 4th Best Company to work for in BC. As a company we require our staff to maintain... More 

Nanaimo, British Columbia, Canada
Senior Contributor
23 reviews 23 reviews
20 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 19, 2012

A great place to be seen and over charged by servers who seem cut from the same cloth. Ubiquitous! I prefer character.

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Kelly L, General Manager at Cactus Club Cafe, responded to this review

Hi there, I am sorry you didn't enjoy your last dining experience with us. We try hire and retain the best in the industry and encourage them to provide a personalized experience with each and every guest. I hope you come back soon to enjoy all that Cactus Club has to offer. More 

nanaimo
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2012

We discovered The Cactus Club in Nanaimo after being completely ignored at a nearby pub at lunch time. We had never been to Cactus Club before but were in for a great surprise. Excellent food, friendly & attentive service, reasonable prices. We both loved our meals, left a big tip and will definitely be back.

Was this review helpful? Yes
Kelly L, General Manager at Cactus Club Cafe, responded to this review

First of all, welcome to Nanaimo! It is a beautiful city that has lots to offer! Cactus Club has been in Nanaimo for 14 years and we are so glad you stumbled upon us. We look forward to serving you again soon. Come enjoy our fantastic patio this summer which officially opens May 1st! Cheers! More 

Duncan, Canada
Contributor
19 reviews 19 reviews
19 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2012

It had been a while since I had eaten here and was suprised by the prices. A steak on the lunch menu for almost 30$? That is a little over the top for chain restaurant food. While the food is decent and the service was fast, it is overpriced for what you get.

Was this review helpful? Yes
Kelly L, General Manager at Cactus Club Cafe, responded to this review

Hi there, Thanks for taking the time to review Cactus Club. Please note we do not have a lunch or dinner menu, all of our dishes are offered on one menu available anytime of day. We offer a variety of dishes with prices varying from $9 - $35. We also provide our guests with fresh, quality ingredients that you may... More 

Ucluelet
Contributor
11 reviews 11 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2012

Love the place...always busy with lots of action. Caesar was tasty too!

Was this review helpful? Yes
Kelly L, General Manager at Cactus Club Cafe, responded to this review

Glad you enjoyed the Teriyaki Chicken Rice Bowl! Did you know it's one of our top selling menu items and has been for over 10 years? Which caesar did you enjoy, traditional or our Signature Caesar? Hope to see and serve you again soon! More 

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Additional Information about Cactus Club Cafe

Address: #801-5800 Turner Road, Nanaimo, British Columbia V9T 6J4, Canada
Phone Number: (250)729-0011
Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
Open Hours:
Sunday 11:00 am - 12:00 am
Monday 11:00 am - 12:00 am
Tuesday 11:00 am - 12:00 am
Wednesday 11:00 am - 12:00 am
Thursday 11:00 am - 1:00 am
Friday 11:00 am - 1:00 am
Saturday 11:00 am - 1:00 am

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Questions & Answers

Questions? Get answers from Cactus Club Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?