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New Empress Chinese Restaurant

21 - 590 Hwy. 33 W, Kelowna, British Columbia V1X 6A8, Canada
250.860.3883
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Ranked #319 of 508 restaurants in Kelowna
Most recent review
- Jul 16, 2014
Restaurant details
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6 reviews from our community

16% Recommend
    0
    1
    1
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
bracebridge
Contributor
14 reviews 14 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2014

My wife and I had a craving for Chinese and picked this one by chance. We walked in and yes it looked a little sketchy but we ordered regardless. Feeling hungry and since I am a big boy we ordered the dinner for three just to make sure we had enough food. The wonton soup was served family style and... More

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Kelowna, Canada
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 14, 2014 via mobile

Thought we would give this place a try as our regular Chinese food restaurant had closed early. I was told delivery would take 45 minutes, but after 1 hour and 15 minutes of waiting without any sign of our food, I called the restaurant back to cancel the order. While on the phone, lo and behold a car drives slowly... More

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Kelowna, Canada
1 review
1 of 5 stars Reviewed December 25, 2013

I WILL NEVER ORDER FROM THIS S**T TANK AGAIN.... (im not in anyway lying or exaggerating when im tellin this experience of mine, it was THAT bad) This whole bad experience started off as soon as I picked up the phone to order for my mom and I. The lady was very rude as I ordered the family dinner 2... More

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Kelowna, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2013

When I received my delivery I was quiet disappointed. Firstly, the place I wanted to order Chinese from didn't have a driver to deliver so I had to order from this place. When I received it, my shrimp balls (which were cooked with the shell still on, impossible to enjoy or eat) and chicken balls were just throw in a... More

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Vancouver, Canada
Top Contributor
152 reviews 152 reviews
141 restaurant reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 2, 2013

Whenever you walk into a buffet at noon and there is no one else there, your first impulse should be to run for your life. I stayed and I have to admit that I wasn't too sorry. The buffet is very basic and not overly varied or well stocked but it's at least edible which is more than you can... More

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A TripAdvisor reviewer on Facebook
1 of 5 stars Reviewed November 24, 2008

terrioble customer service, when our food was delivered, everything was smashed and leaking, called them up and got no help, just a hang up from the manager

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