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botaniCa Restaurant

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4311 49th Avenue | Red Deer Lodge Hotel and Conference Centre, Red Deer, Alberta T4N 5Y7, Canada
(403) 357-6304
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TripAdvisor Reviewer Highlights

Read all 31 reviews
Visitor rating
  • 7
    Excellent
  • 8
    Very good
  • 6
    Average
  • 5
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
WOW....really bad!

We went to the Red Deer Lodge for Sunday Brunch today and were surprised that it had gone downhill so much! We were greeted at our table with "our buffet is a little small today, not enough staff, so no chocolate fondue, no omelet maker.....etc. etc. etc." It was worse that than...the food was... read more

1 of 5 starsReviewed February 15, 2015
patcroz
,
Red Deer, AB Canada
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31 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Red Deer, AB Canada
Top Contributor
109 reviews 109 reviews
39 restaurant reviews
154 helpful votes 154 helpful votes
1 of 5 stars Reviewed February 15, 2015

We went to the Red Deer Lodge for Sunday Brunch today and were surprised that it had gone downhill so much! We were greeted at our table with "our buffet is a little small today, not enough staff, so no chocolate fondue, no omelet maker.....etc. etc. etc." It was worse that than...the food was old and stale and we were... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2014

Arrived on a Friday night at 6pm expected it to be busy. We were seated fairly fast however no drinks or menus without asking twice, seemed very short staffed and no manager in site. Dry ribs so salty could barely eat. My burger came out blacker then black could barely choke it down. Didn't want to send back as we... More 

Was this review helpful? Yes 1
Kevin R, General Manager at botaniCa Restaurant, responded to this review

Bmo83, Thank you for your review of your first visit to Botanica Restaurant located in the Red Deer Lodge Hotel. I must apologize for your poor dining experience you encountered. I have shared your comments with the Food & Beverage teams to investigate where our service model failed and take necessary actions to correct this for our guests. I realize... More 

Vancouver, Canada
Top Contributor
107 reviews 107 reviews
39 restaurant reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed November 4, 2014

Even though we requested a table two hours before, they did not bother to set one since the restaurant was so quiet. It made our seating uncomfortable. There were lots of servers milling about but very poor service. Is a manager even present?

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

David C, Thank you for your feedback on your dining experience in Botanica located in the Red Deer Lodge Hotel. I must apologize for the lack of personalized service by our Associates. I have shared your comments with the Outlet Manager as she has expectations of her team and will be using this as a coaching opportunity with them. We... More 

Red Deer, AB Canada
Top Contributor
109 reviews 109 reviews
39 restaurant reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed August 29, 2014

Went there for lunch with a bunch of girls...ended up having the buffet which was quite expensive for lunch. The buffet was limited to two soups, a small salad bar, potato wedges and a beef dish and a chicken dish with a few choices of dessert. Not really worth the money and not really that good to tell you the... More 

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

patcroz, Thank you for sharing your dining experience in Botanica Restaurant located in the Red Deer Lodge Hotel. I do apologize the offering on our daily lunch buffet was not what you were anticipating. We do have different items on the buffet each day of the week to give our guests variety. We appreciate you choosing Botanica for your lunch... More 

Vegreville Alberta
Top Contributor
222 reviews 222 reviews
122 restaurant reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed August 25, 2014

We stopped by this restaurant to have some appetizers prior to attending a conference being held at this hotel. Our service was excellent with not one but two staff tending to our needs. The place wasn't overly busy which could explain the service. We ordered the calamari along with a plate of Nachos. Our orders came very quickly, hot, a... More 

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

firechief-JL, Thank you for your comments regarding your dining experience in Botanica Restaurant located in the Red Deer Lodge Hotel. I am very glad to see the servers made your experience amazing and the food complimented the evening. We look forward to the opportunity to serve you again when you are in the City of Red Deer. Sincerely, K. Ritchie... More 

Leduc, Alberta, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

food was good,staff were awesome.Grandson fully enjoyed the colouring and buffet.Our waitress checked on us several times ..

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

Jo H, Thank you for your review of the Botanica Restaurant located in the Red Deer Lodge Hotel. I am glad you and your grandson had such a great time. We look forward to seeing you again soon. More 

Calgary AB
Senior Contributor
36 reviews 36 reviews
15 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 5, 2014

Buffet seemed always available, special prices for seniors, good but not lavish choices. Good value for money.

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

CalgaryMark42, Thank you for your comments regarding your latest visit to Botanica Restaurant located in the Red Deer Lodge Hotel. I am pleased to see the offering on the buffets satisfied your appetite and the price was comfortable on the pocket book. We look forward to serving you again in the near future. More 

Decatur, Illinois
Top Contributor
115 reviews 115 reviews
62 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 30, 2014

The breakfast is a buffet. They usually have pancakes or French toast, bacon or sausage, fruit, toast, apple juice, milk, orange juice, 4 types of cereal, muffins, etc. As you can see the variety is pretty good. If you stay at the hotel, you will receive a voucher to receive a free breakfast. This is very nice to have. The... More 

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

GeraldH35883, Thank you for your review of Botanica Restaurant located in the Red Deer Lodge Hotel. The breakfast buffet has been well received by many of our guests. It is unfortunate your day started before you were able to utilize the buffet at times during your stay. If you are in the area again, please come visit us again. More 

Senior Contributor
49 reviews 49 reviews
32 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 21, 2014

It was St.Patrick's Day week and after suffering yet another snowfall and icy roads, the Irish Stew sounded hearty and warming. Presentation was a good but tasted just ok. The Lamb Sliders however, were excellent! Worth the rather lengthy wait. Good blend of cranberry and chèvre with roast lamb on tender cornmeal muffins. Lunch buffet was also a good choice... More 

Was this review helpful? Yes 1
Kevin R, General Manager at botaniCa Restaurant, responded to this review

In_the_Know017, Thank you for your rating and comments regarding your latest visit to Botanica located in the Red Deer Lodge Hotel. I have passed your review onto the Food & Beverage team as there are areas that I would like them to evaluate. The service you received was not as consistent as it should have been. You are correct in... More 

Alberta
Senior Contributor
34 reviews 34 reviews
9 restaurant reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed March 4, 2014

OMG, this has to be the worst restaurant of any hotel. The food is often cold and lacking flavour. Avoid the soups and beef dishes. The burgers were like trying to eat shoe leather.

Was this review helpful? Yes
Kevin R, General Manager at botaniCa Restaurant, responded to this review

cdnsun, Thank you for your feedback on your visit to Botanica located in the Red Deer Lodge Hotel. I apologize your dining experience was not a pleasant one. I have shared your review with my Food & Beverage Managers as it is important to listen to what our guests are seeing and tasting. This communication from our guests allow us... More 

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Restaurant Details

Location and Contact Information

  • Address: 4311 49th Avenue | Red Deer Lodge Hotel and Conference Centre, Red Deer, Alberta T4N 5Y7, Canada
  • Location: Canada  >  Alberta  >  Red Deer
  • Phone Number: (403) 357-6304

Questions & Answers

Questions? Get answers from botaniCa Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?