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Jax Grill & Lounge

10612 99 Ave, Grande Prairie, Alberta, Canada
780.830.4241
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Ranked #46 of 163 Restaurants in Grande Prairie
Cuisines: Canadian
More restaurant details
Restaurant details
Good for: Special occasions, Entertaining clients
Dining options: Reservations, Late Night
Description: Located in the Podollan Inn & Spa, Jax Grill & Lounge is decidedly different from the traditional hotel dining room. Perfect for relaxing and enjoying breakfast,lunch, dinner, cocktails or gathering after a long day. Our elegant ambiance offers plush leather furniture. Jax's showcases a new and innovative menu and offers a large selection of martini's, spirits, wine and ale. Join us and taste the difference.
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49 reviews from our community

55% Recommend
    14
    13
    8
    7
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Fort St. John, Canada
Contributor
15 reviews 15 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

Ordered a hamburger that took over an hour to arrive. they comped me a soup I could not eat and some greasy fries but when the burger did show up it was fine, not fantastic. a bit of a language barrier with the server as well.

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William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I apologize you were not completely satisfied with your experience at Jax. I was a bit stunned to hear your comments regarding the restaurant and I am puzzled by your experience. I promise to investigate this further, however since joining the Podollan team I have never heard... More

Alberta
Top Contributor
131 reviews 131 reviews
92 restaurant reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 4, 2014

Jax has a newish, and a little disappointing, menu – it is kind of boring now. The food was bland, not very seasoned. Dishes were not quite as the menu described for ingredients etc.The ginger beef was not so great, probably was frozen and just re-heated, a bit soggy to say the least. We let the waitress know and she... More

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William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor and I am sorry to hear you did not enjoy your experience at Jax. I have discussed your comments with my Head Chef, Abdel, and he was very disappointed to hear of your experience. Abdel has taken all of your comments on board and already has... More

Okanaga
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014

More class than San Diego. Great atmosphere, and exceptionally friendly service. I had the chicken Mediterranean, and it was the bomb.

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Calgary
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

I stay in many hotel rooms every year for business and pleasure. I often select hotels on the breakfast available. I am so tired of the continental type of breakfasts with the yogurt, day old frozen muffins and what looks like yesterdays microwaved eggs. I stayed at the Podollan Inn two times in the past month and I received the... More

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Dawson Creek, Canada
Senior Contributor
43 reviews 43 reviews
35 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 13, 2014

This is very odd place. The decor is one of fine dining or a nice bar and grill and yet there are ketchup bottles on the table like a Denny's. In one spot there are two video gambling machines which would be suitable for a cheap bar. The food was OK, but nothing special. Although our waitress was good, there... More

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Grande Prairie, Canada
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 23, 2014 via mobile

Came back again because our first visit was very good but this time the only thing that stood out was the service from our waiter Jim. The salmon was bland and oily, the ginger beef was soggy and swimming in sauce. The meal was overpriced for what we got, will not be coming back again.

Was this review helpful? Yes 1
PodollanGM, General Manager at Jax Grill & Lounge, responded to this review

We try not to let any guest leave without being satisfied with their meal and the service they receive. It sounds like we did that on your first visit to JAX. Sometimes things do go wrong but not because that's our intention. This time it sounds like we didn't get it all right and let you down. When I share... More

Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014

My dinner was greasy and disgusting, service very slow and servers were rude and I never heard to much coarsing before.

Was this review helpful? Yes 1
PodollanGM, General Manager at Jax Grill & Lounge, responded to this review

On behalf of the entire Podollan Inn & Spa and JAX Grill & Lounge service teams, we want you to know that we take your comments to heart. When looking at the two reviews that you contributed to Trip Advisor, they were both about our hotel and restaurant & lounge, we are sorry that neither guest experience was as delightful... More

1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

the servis at jaxs was what i looked forward to after my long nights of work. the food was amazingly good and i look forward to the next time im here

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Fort St. John, Canada
1 review
5 of 5 stars Reviewed April 17, 2014

During my stay at the Podollan GP, I experience incredible service and friendliness frrom the Staff of Jax restuarant and Lounge. Especially Diana, Beverly, Kendra, Maia & Kimmy. Thanks! Jennifer

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Grande Prairie, Alberta, Canada
Contributor
19 reviews 19 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 10, 2014

This is a very nice place it is clean but a bit small we had a large group beside us and it was very loud. Food was OK but service was very slow and when our food finally came we were missing an order of Prawns. The waitress said the cook forgot to cook them but, I believe she forgot... More

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