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Jax Grill & Lounge

Canadian
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10612 99 Ave, Grande Prairie, Alberta, Canada
780.830.4241
Website
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Dining options: Reservations, Late Night
Description: Located in the Podollan Inn & Spa, Jax Grill & Lounge is decidedly...
Located in the Podollan Inn & Spa, Jax Grill & Lounge is decidedly different from the traditional hotel dining room. Perfect for relaxing and enjoying breakfast,lunch, dinner, cocktails or gathering after a long day. Our elegant ambiance offers plush leather furniture. Jax's showcases a new and innovative menu and offers a large selection of martini's, spirits, wine and ale. Join us and taste the difference.
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Good for:
Special occasions
Entertaining clients
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 19
    Excellent
  • 15
    Very good
  • 9
    Average
  • 10
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Was a bit pricey

The food was good and had great taste. The atmosphere can be just ok if there are a lot of business men there. Will go again but not on a regular basis.

4 of 5 starsReviewed December 2, 2014
baxter932
,
Grande Prairie, Canada
Good for:
  • Special occasions
  • Entertaining clients
  • Reservations
  • Late Night
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60 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Grande Prairie, Canada
Top Contributor
121 reviews 121 reviews
58 restaurant reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 2, 2014

The food was good and had great taste. The atmosphere can be just ok if there are a lot of business men there. Will go again but not on a regular basis.

Was this review helpful? Yes
Grande Prairie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

Food was great very comparable to The Keg. Service was great and didn't take long for our food. Would recommend to everyone!

Was this review helpful? Yes 1
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted you had a great time at Jax. I appreciate all feedback I receive and I will be sure to pass on your kind words to my team. Thank you once again for leaving a review and I hope to welcome you back soon! Kind... More 

Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed October 30, 2014

I travelled thousands of kms from the other side of the world (Australia - Melbourne) to this little town and stayed here a couple of nights. The restaurant service was second to none. The girl that served my table, I vaguely remembered her name "Theresa" gave me the best service ever, she was polite, patient and had a very cheerful... More 

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for leaving a review and I am delighted you had a great time at Jax. I appreciate your very kind words about my Restaurant Supervisor, Theresa and I know she will be very happy to receive your feedback. My team are currently creating a new menu which will be available very soon and I hope you... More 

Canada
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 27, 2014

We only stayed one night in Grande prairie but enjoyed breakfast, lunch and dinner at Jax. Nice, private booths to sit in and a cool atmosphere. Our only complaint would be that we cannot get used to TV screens in decent restaurants! Bars and cafes - yes - but when you are having a nice dinner together the screen flashes... More 

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted you enjoyed your experiences at Jax. I definitely agree with your comments regarding the private booths and atmosphere at Jax and I think it is something unique for Grande Prairie. I have also noted your comments regarding the TV screens in Jax and that... More 

Grande Prairie, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 24, 2014

Ribs were extremely greasy, hummus very dry and service very slow even though the place was not busy... Do not recommend.

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am sorry to hear you did not fully enjoy your experience at Jax. I appreciate all feedback I receive and I can certainly say what you experienced is definitely not the norm at Jax or a reflection of our standards. Please feel free to contact me... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

Food is pretty good. Worth a try if you are hungry. It is also very convenient when you stay there.. I liked it.

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am glad to hear you enjoyed your visit to Jax. It was nice to hear your comments about the food and beer and we are constantly striving to improve the experience in Jax. I would be interested to receive more feedback on what we could do... More 

Grande Prairie, Canada
Senior Contributor
47 reviews 47 reviews
13 restaurant reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

I had a spa appointment so my hubby and I opted for a wink bite arriving an hour before my spa apt. Parking lot was full, no place to park so I expected a full lounge. Not so, only maybe half full. Took an hour to get a burger and salad. Waiter was very attentive but food was gad 20.00... More 

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for leaving a review and I am sorry to hear you did not have a great Jax experience. I can assure you this is definitely not the norm nor is it the level of service we look to provide. I promise to review your comments regarding the food quality and service and make the appropriate arrangements... More 

Sexsmith
Top Contributor
68 reviews 68 reviews
43 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 29, 2014

Decided to go to this Check this place out as I had heard it advertised on the radio, upon entering I saw a very cosy atmosphere, the lighting giving a soft candle light setting, not really candles but you know what I mean. Very comfortable setting combined with good service and great food makes for a great evening. Not all... More 

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Thomas, Thank you for leaving such a great review and I am happy you enjoyed your Jax experience. I have recently joined the team at Jax and the Podollan Inn and I have been very impressed with the decor and atmosphere of Jax and it is great you feel the same. It was great to hear your feedback regarding... More 

Stettler, Canada
Senior Contributor
27 reviews 27 reviews
19 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 29, 2014

Probably the friendliest staff in all of GP. Had breakfast twice and stopped in late evening for a nightcap. Buffet was OK but you can also order from the kitchen and they have Starbucks coffee to give that morning kick.

Was this review helpful? Yes 1
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for leaving a review and I am delighted to hear that you enjoyed your Jax experience. We have recently made improvements to the breakfast buffet by sourcing a new premium sausage, adding muesli and flavored yogurts as well as using new pastries. I hope that you get to come back soon and try it. I was... More 

Grande Prairie, Canada
Contributor
17 reviews 17 reviews
9 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 4, 2014

I've heard great things and decided to give it a try. We were the only ones in there on a Tuesday evening for dinner! The food was okay nothing I would go back to. I was really disappointed :(

Was this review helpful? Yes
William V, General Manager at Jax Grill & Lounge, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I was sorry to hear you did not enjoy your experience in Jax. If possible, could you contact me at the hotel on 780-830-2000 as I would like to have your feedback on what I could do to improve your experience? Thank you once again for leaving... More 

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Restaurant Details

Location and Contact Information

  • Address: 10612 99 Ave, Grande Prairie, Alberta, Canada
  • Location: Canada  >  Alberta  >  Grande Prairie
  • Phone Number: 780.830.4241

Price and Cuisine

  • Cuisine: Canadian

Restaurant Characteristics

  • Good for: Special occasions, Entertaining clients

Description

Located in the Podollan Inn & Spa, Jax Grill & Lounge is decidedly different from the traditional hotel dining room. Perfect for relaxing and enjoying breakfast,lunch, dinner, cocktails or gathering after a long day. Our elegant ambiance offers plush leather furniture. Jax's showcases a new and innovative menu and offers a large selection of martini's, spirits, wine and ale. Join us and taste the difference.

Questions & Answers

Questions? Get answers from Jax Grill & Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?