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The Red Piano

Contemporary
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1638 Bourbon Street | West Edmonton Mall, 8882 – 170th Street, Edmonton, Alberta, Canada
780.486.7722
Website
Today
10:00 am - 6:00 pm
Open now
See all hours
Hours:
Mon - Fri 10:00 am - 6:00 pm
Dining options: Lunch, Dinner, Drinks, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 89 reviews
Visitor rating
  • 24
    Excellent
  • 20
    Very good
  • 16
    Average
  • 8
    Poor
  • 21
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Delicious food, terrible service, great atmosphere!

We made reservations and enjoyed the live piano performances. It was a great restaurant choice in West Edmonton Mall. Service was all round terrible - from being greeted with hostility at the door, our waiter didn't know much about the menu. We ordered the Chips and Dips (which were tasty) and... read more

3 of 5 starsReviewed May 9, 2015
Jakki P
,
Guelph, Canada
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89 Reviews from our TripAdvisor Community

Date | Rating
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English first
Guelph, Canada
Senior Contributor
21 reviews 21 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 9, 2015

We made reservations and enjoyed the live piano performances. It was a great restaurant choice in West Edmonton Mall. Service was all round terrible - from being greeted with hostility at the door, our waiter didn't know much about the menu. We ordered the Chips and Dips (which were tasty) and asked which dips were which, (there are three) he... More 

Was this review helpful? Yes
Calgary, Canada
2 reviews
5 of 5 stars Reviewed May 2, 2015

The food, drinks and service blew us away! We showed up early to get good seats and it was the best idea to sit at the bar! Front row when the show started, and the music and personality of the artists was out of this world! This was probably the best date night we have ever had!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 26, 2015

Booked our reservation more than a month ago for 3 couples. We have enjoyed going around Edmonton trying to find the best food in town. We show up at the restaurant and are greeted by a bouncer with 2 full sleves(heavily tattooed ). He tells us that my good friends shoes were not acceptable, we noticed that a shoe store... More 

Was this review helpful? Yes 3
Red Deer, Canada
Contributor
19 reviews 19 reviews
14 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 26, 2015

Well, what can we say? Awfull doesn't cover it. The service was average, the prices were sky high, the portions puny and only one out four meals was edible....but the waitress was kind enough to take the rotten fish dinner off the bill, the manager couldn't be bothered to stop by and let us know! Don't waste your time or... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed April 12, 2015 via mobile

14 of us went to The Red Piano for my son & his friends birthday. We were seated immediately and had amazing seats. Our waitress took extremely good care of all of us. Glasses never went empty including our water glasses. The food was beyond amazing!!! The entertainment was phenomenal! Definitely worth checking out! Staff were well dressed and easily... More 

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Edmonton, Canada
Contributor
14 reviews 14 reviews
3 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 30, 2015

Red Piano has a fabulous menu, excellent wine & drink options, and unbeatable entertainment. Despite being located in a mall, this venue is high-class and DOES require a dress code. For parties, you'll want to make a reservation at least a week in advance (probably more), and expect it to be busy. For those who like music, food, wine, and... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2015

Visited, or I should say tried to visit the Red Piano. They didn't let me in because of the clothes I was wearing. Apparently it didn't meet their dress code.

Was this review helpful? Yes 1
Alberta
Top Contributor
94 reviews 94 reviews
51 restaurant reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed March 9, 2015

Visited the Red Piano for a friends birthday dinner. Although the food was lacking the entertainment and drinks made up for it. The live piano shows are amusing and fun. The real highlight of our visit was our specialty cocktails, we tried a few different varieties and all were very good. I would return here for drinks but not dinner.

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Airdrie, Canada
Top Contributor
101 reviews 101 reviews
52 restaurant reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed March 5, 2015

I booked a stagette dinner here in honour of my sister-in-law's upcoming wedding. And while the food was quite good, the service was atrocious! The waitress was slow, and the entertainment refused to play our requests (even though we had attached a min of $20 to each request!) and instead insisted on playing all of the Disney songs that some... More 

Was this review helpful? Yes 1
Lac La Biche, Canada
Top Contributor
65 reviews 65 reviews
35 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

We were looking for a good meal, great evening, and a place for a large group. Music was non stop loud and entertaining and we had a fun! The cost was over the top though......meal was okay but when we factored that we had to spend at least $25 and buy drinks, cover charge, and tip, the fun time was... More 

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Restaurant Details

Location and Contact Information

  • Address: 1638 Bourbon Street | West Edmonton Mall, 8882 – 170th Street, Edmonton, Alberta, Canada
  • Location: Canada  >  Alberta  >  Edmonton
  • Phone Number: 780.486.7722

Price and Cuisine

  • Cuisine: Contemporary
Open Hours
Monday
10:00 am - 6:00 pm
Tuesday
10:00 am - 6:00 pm
Wednesday
10:00 am - 6:00 pm
Thursday
10:00 am - 6:00 pm
Friday
10:00 am - 6:00 pm

Questions & Answers

Questions? Get answers from The Red Piano staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?