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Chateau Deli

$
Cafe, Delicatessen, Healthy
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111 Lake Louise Drive | Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta, Canada
+1 403-522-1601
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Dining options: Late Night, Breakfast, Seating, Takeout
Good for: Families with children
Description: Open 24 hours a day, the Chateau Deli offers a variety of tasty hot meals,...
Open 24 hours a day, the Chateau Deli offers a variety of tasty hot meals, home-made soup, fresh salads, sandwiches, baked goods and desserts to sit and enjoy or take-out. Picnic lunches and boxed meals are available on request.

Coffee lovers can enjoy a freshly brewed cup of medium or dark roast coffee or our baristas would be pleased to prepare an espresso, cappuccino or specialty coffee for you.
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TripAdvisor Reviewer Highlights

Read all 271 reviews
Visitor rating
  • 95
    Excellent
  • 100
    Very good
  • 50
    Average
  • 13
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Expensive but yummy

100$ for a cafeteria lunch is a hard pill to swallow, however, it was yummy and we had great service. And 24hr is very convenient.

4 of 5 starsReviewed January 7, 2016
janerX6173VN
,
Toronto, Canada
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271 Reviews from our TripAdvisor Community

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Time of year
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  • More
North Chicago, Illinois
Level Contributor
64 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Other reviewers have indicated this deli as busy and they're right ! Tour buses roll in from time to time and disgorge their passengers. But unlike many deli locations in hotels the deli has a wide range of excellent and tasty options. We were staying at the Banff Springs but this hotel is reasonably close to it and has a... More 

Helpful?
Thank bonvoyage30
FCLL, On behlaf of the Food & Beverage Team at Chateau Deli, responded to this review

Dear bonvoyage30, Thank you for taking the time to review the Chateau Deli. We are very pleased to hear that you found the offerings in the Deli to your satisfaction and the staff friendly and patient. Thank you for the idea of a staff coordinator during the peak periods, we will be sure to pass this along to the Deli... More 

UK
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This deli cafe sells a good range of snacks, sandwiches, cakes etc, but it gets too busy and there is only limited seating. Staff were having difficulty coping with serving at the counter leading to long waits. Prices ok I suppose, but could be less. The condiments / milk / sugar area was very messy on our 2 visits.

Helpful?
Thank Scott099
FCLL, On behalf of the Food & Beverage Team at Chateau Deli, responded to this review

Dear Scott099, Thank you for reviewing the Chateau Deli and thank you for your feedback regarding the service you received and the cleanliness of the condiment/milk station. We will be sure to pass on all of your comments to the Deli management team for review and follow up. We are pleased to hear that you enjoyed the variety of snacks... More 

Vancouver Island, Canada
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My boyfriend, 2 of his family members, and I had lunch after some snowshoeing on the lake. We were looking forward to a quick, warm lunch and thought we would give the deli a try as it seemed to have lots of options. 2 of the hot drinks were made wrong, but after a very long wait, made correctly. 2... More 

Helpful?
Thank islandgirlie522
FCLL, On behalf of the Food & Beverage Team at Chateau Deli, responded to this review

Dear islandgirlie522, Thank you for taking the time to review the Chateau Deli. We apologize for the quality of food & beverage that you received while dining with us. Please know this is not our standard and we will share your comments with the deli management team to ensure this does not happen again. We are glad to hear that... More 

Sherwood Park, Canada
Level Contributor
228 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed 1 week ago

We only had coffee to go here as it was quite busy on Saturday afternoon and it was impossible to find a place to sit. We also bought a small container of milk to take up to our room and it was $2.45 for 237 ml which is scandalous but you really have no choice if you need the milk!... More 

Helpful?
Thank Lisa015
Kitchener, Canada
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very long wait, watery hot chocolate. Not worth the time, wait nor money. Food was expensive but that is expected as you are at an amazing resort and you really cannot beat the scenery!!!!

Helpful?
Thank Sherryl P
FCLL, On behalf of the Food & Beverage Team at Chateau Deli, responded to this review

Thank you for taking the time to write a review on your experience at Chateau Deli. Please accept our apologies you found the hot chocolate to be watery and food to be overpriced. We will be sharing your comments with our outlet Manager for internal follow up and action. Thank you for choosing Chateau Deli and providing us with your... More 

Cochrane
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The deli provides a variety of snacks and dishes to suit most guests and travelers. However, prices are on the high side as they cash in on tour groups and day tourists. Cues are frequently long and it is often difficult to find somewhere to sit. There should be a smaller deli available for guests as tour groups take over... More 

Helpful?
Thank J9157TXkarenr
FCLL, On behalf of the Food & Beverage Team at Chateau Deli, responded to this review

Thank you for taking the time to share a review on your recent experience with us at Chateau Deli. We always appreciate guest feedback, and are pleased to know you enjoyed the variety of snacks and meals we had available. Please know we will share your concerns about the number of non hotel guests at the Deli with our Director... More 

Montreal, Canada
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The food was'nt very good, very average sandwich and desert. The staff was underage and a bit clueless.. it just lacked organisation.It felt like an old highschool cafeteria and everything was warmed up in the microwave.

Helpful?
Thank missliberty35
FCLL, On behalf of the Food & Beverage Team at Fairmont Chateau Lake Louise at Chateau Deli, responded to this review

Thank you for taking the time to share a review on your most recent experience with the Chateau Deli. We are disappointed to read you had a less than desirable meal with us and will be sure to follow up on the points you mentioned with our Director of Food & Beverage. Thank you once again for taking the time... More 

Cobourg, Ontario, Canada
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Food was fresh and they had a good selection Soups sandwiches deserts coffee local beer all available

Helpful?
Thank 978Susan_T
FCLL, On behalf of the Food & Beverage Team at Fairmont Chateau Lake Louise at Chateau Deli, responded to this review

Thank you for choosing to dine in Fairmont Chateau Lake Louise at the Chateau Deli. We appreciate knowing you enjoyed the selection of food & beverages we have available, and enjoyed dining with us! Thank you for taking the time to share your review and ratings; we look forward to serving you again in the near future. More 

Sydney, Australia
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Chateau Deli is fabulous for grabbing lunch to take with you as you explore the local area, and before you begin the trip along the Icefield Parkway to Jasper. The pre-made baguettes and croissants are fresh and very tasty, and the service is fast. The coffee is always fresh, and the convenience of having late night nibbles, a range... More 

Helpful?
Thank Belinda M
FCLL, On behalf of the Food & Beverage Team at Chateau Deli, responded to this review

Thank you for choosing to dine in Fairmont Chateau Lake Louise at the Chateau Deli. We appreciate your feedback, and are pleased to read you enjoyed the selection of pastries, sandwiches and hot foods we have available. Thank you for taking the time to share your review and ratings; we look forward to serving you again in the near future! More 

Toronto, Canada
Level Contributor
6 reviews
5 restaurant reviews
4 of 5 stars Reviewed January 7, 2016

100$ for a cafeteria lunch is a hard pill to swallow, however, it was yummy and we had great service. And 24hr is very convenient.

Helpful?
Thank janerX6173VN
FCLL, On behlaf of the Food & Beverage Team at Fairmont Chateau Lake Louise at Chateau Deli, responded to this review

Thank you for posting a review on your recent experience with the Chateau Deli at Fairmont Chateau Lake Louise. We appreciate your feedback, and look forward to serving you in the near future! More 

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Restaurant Details

Location and Contact Information

  • Address: 111 Lake Louise Drive | Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Lake Louise
  • Phone Number: +1 403-522-1601

Price and Cuisine

  • Average Prices: USD 3 - 10
  • Cuisine: Cafe, Delicatessen, Healthy

Restaurant Characteristics

  • Good for: Families with children

Description

Open 24 hours a day, the Chateau Deli offers a variety of tasty hot meals, home-made soup, fresh salads, sandwiches, baked goods and desserts to sit and enjoy or take-out. Picnic lunches and boxed meals are available on request.

Coffee lovers can enjoy a freshly brewed cup of medium or dark roast coffee or our baristas would be pleased to prepare an espresso, cappuccino or specialty coffee for you.

Questions & Answers

Questions? Get answers from Chateau Deli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?