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The Old Spaghetti Factory

Certificate of Excellence
$$
Family Fare, Pasta, Italian
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317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
+1 403-760-2779
Website
Today
11:30 am - 9:00 am
Open now
See all hours
Hours:
Sun - Fri 11:30 am - 9:00 am
Sat 11:30 am - 10:00 am
Dining options: Lunch, Dinner, Reservations, Takeout
Good for:
Families with children
Large groups
Outdoor seating
Dining on a budget

TripAdvisor Reviewer Highlights

Read all 649 reviews
Visitor rating
  • 256
    Excellent
  • 249
    Very good
  • 88
    Average
  • 37
    Poor
  • 19
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Tasty!

Tasty food, with quite a large selection on the menu including a good kids menu. The only downside was that our server was a little strange; he gave the wrong kid parmasean cheese on the meal and when the kid told him he didn't want it he said

4 of 5 starsReviewed April 8, 2015
Greenapple05
,
Saskatoon, Canada
Good for:
  • Families with children
  • Large groups
  • Outdoor seating
  • Dining on a budget
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649 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 restaurant reviews
5 of 5 stars Reviewed April 25, 2015 NEW via mobile

This is the go to place! We tried a few resturants in Banff, but this was our complete favorite, we ate here about 3 times during our visit and couldn't get enough. Staff is awsome and pleasant.

Was this review helpful? Yes
Calgary, Canada
Senior Contributor
37 reviews 37 reviews
18 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stopped in after skiing at Norquay for Supper. We visited just before Christmas, 4 adults & 3 kids on a Sunday about 4:30, they accepted a last minute reservation. Our server was charming, friendly, and efficient. The food as always was great. The wonderful thing about this restaurant is that you get bread, salad or soup, ice cream and... More 

Was this review helpful? Yes
Lake Louise, Canada
Contributor
15 reviews 15 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2015

Recently went for dinner on a Friday night. As expected, the restaurant was quite busy but we got a table in the lounge right away. They seemed a little understaffed or just unorganized. We waited 20 minutes for someone to approach our table and take our order. The food came out quick and was nice and hot. We did however... More 

Was this review helpful? Yes
Saskatoon, Canada
Top Contributor
55 reviews 55 reviews
26 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 8, 2015

Tasty food, with quite a large selection on the menu including a good kids menu. The only downside was that our server was a little strange; he gave the wrong kid parmasean cheese on the meal and when the kid told him he didn't want it he said

Was this review helpful? Yes
Midland, Canada
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

When planning our anniversary trip to Banff, was shocked to see listed "The Old Spaghetti Factory." Last time i was in one I was a young 20 year old, as compared to now being a mid-50's empty nester. For fun we thought why not try it for old times sake. I guess they cater to families and such, because it... More 

Was this review helpful? Yes
Wollongong, Australia
Top Contributor
399 reviews 399 reviews
158 restaurant reviews
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed April 6, 2015

Visiting Banff and against my daughter's advice we went for a meal. She was impressed at the chicken salad she had. The Spaghetti and meatballs I had were great but I had steamed clams as an apppetizer and loved them. All in all a good experience for a chain restaurant. Our server Ashleighh was fantastic and certainly looked after us... More 

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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
13 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 6, 2015

We visited this great place whilst on holiday, the service and food was fantastic. Above all it is great value for money. We were served by a lovely lad called Lee from Australia. We will go again when we visit Banff next year.

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Miami, Florida
Senior Contributor
24 reviews 24 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 2, 2015

Very good value. It is one of the only chain restaurants in Banff and it showed. It delivered good food and service. Nothing spectacular. Would go again if i was foodied out again.

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Calgary, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 2, 2015

Enjoyed the new menu item Chicken Alfredo and the spinach salad Have eaten at other Old Spaghetti Factory's and have always found the food to be very good. Our waiter Sean was very busy on Thurs. eve. but did an excellent job of keeping up with all his customers. He was very nice and polite. Thank you.

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Fareham, United Kingdom
Contributor
16 reviews 16 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 29, 2015

The Spaghetti Factory is one of my favourites in Banff. The food is very tasty and the service is excellent and quick and they're always friendly. The free starter and icecream make a really nice touch. We always go around 5pm it's much quieter.

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Restaurant Details

Location and Contact Information

  • Address: 317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-760-2779

Price and Cuisine

  • Average Prices: USD 8 - 16
  • Cuisine: Family Fare, Pasta, Italian

Restaurant Characteristics

  • Good for: Families with children, Large groups, Outdoor seating, Dining on a budget
Open Hours
Sunday
11:30 am - 9:00 am
Monday
11:30 am - 9:00 am
Tuesday
11:30 am - 9:00 am
Wednesday
11:30 am - 9:00 am
Thursday
11:30 am - 9:00 am
Friday
11:30 am - 9:00 am
Saturday
11:30 am - 10:00 am

Questions & Answers

Questions? Get answers from The Old Spaghetti Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?