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The Terrace

222 Lynx St (Banff Park Lodge Resort Hotel), Banff, Banff National Park, Alberta, Canada
403-762-4433
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Ranked #20 of 124 Restaurants in Banff
Certificate of Excellence 2014
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Price range: $22 - $36
Hours:
Sun - Sat 5:30 pm - 11:00 pm
More restaurant details
Restaurant details
Good for: Romance, Special occasions
Dining options: Reservations, Late Night
Dining style: Casual Elegant
Cross street: Wolf St
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156 reviews from our community

Visitor rating
    106
    27
    13
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
bannf
Reviewer
4 reviews 4 reviews
4 restaurant reviews
5 of 5 stars Reviewed September 13, 2014 NEW

We had originally been booked here for a friends birthday. But after reading some of the recent reviews I was expecting a less than stellar affair. Wow, was I surprised! The dining room itself is a little dated and the lounge is the perfect place to unwind with big cushy chairs to relax in. The friendliness and efficiency of the... More

Was this review helpful? Yes 2
detroit,mi
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 12, 2014 NEW via mobile

The best part of our dinner was the waiter. He was personable and helpful. There were some items he actually steered us away from on the menu. The meal we did order was overcooked and covered with grave (perhaps to hide the taste). There are many other good restaurants in Banff that deserve one's attention.

Was this review helpful? Yes
Terrace M, Manager at The Terrace, responded to this review

Good day. First off, I would like to apologize for your disappointing meal. The fact you feel it was a waste of time worries me immensely. I wonder if I can inconvenience you further by having you contact me via e-mail. I am curious as to what you had ordered and the exact day of your visit. My address is... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2014 via mobile

Again, another meal by Josh Gaudet with no disappointment. Appetizers were flawless with the house made crackers, goat cheese and pickled peach slices. PEI mussels were just the way they should be, big and meaty. The duck conduct was immaculate as well as the whole English breakfast.... I believe that's what it was called... lobster ravioli.... with Bacon wrapped shrimp....... More

Was this review helpful? Yes 5
Terrace M, Manager at The Terrace, responded to this review

thank you so much for your review. We are very lucky to have Joshua join us and very much look forward to his Fall menu launch. Hopefully we will see you again soon. More

Kennesaw, Georgia
Senior Contributor
37 reviews 37 reviews
19 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 5, 2014

We ate here on a night when a big 20 person party was at an adjacent table. Our server was overly busy and as such, our service was lacking at times. The beef was good, though other members of my party had a seafood stew that was a challenge to eat. While the dinner was good, the overall experience was... More

Was this review helpful? Yes
Terrace M, Manager at The Terrace, responded to this review

I apologize for the slow service. Because the menu consists of the freshest ingredients and is made to order, when bigger parties come in, it can be difficult to serve guests their meals in a fas manner. If ever you are back this way I would love the opportunity to make it up to you. terracemanagerbanffparklodge.com More

Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
18 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 4, 2014

Made a reservation here based on previous reviews and it was a surprise in both positive and negative ways. The Terrace is inside a mid-range hotel and placed with no barriers but the furniture next to a casual sports bar area (ie, I could see the big screen tv very well). Expecting fine dining - how it is sold -... More

Was this review helpful? Yes 1
Terrace M, Manager at The Terrace, responded to this review

I am sorry to hear that we did'nt provide the evening you had been expecting. It could be that we have been too focused on the quality of the food and service and have neglected the decor of the dining room. Thank you for giving us your feedback. More

Edmonton, Canada
Top Contributor
107 reviews 107 reviews
35 restaurant reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 15, 2014

We made a reservation here only because they were giving away 1000 points on Open Table. We have had good meals and not-so-good meals using that system. This one was good. We were seated quickly (we were the only people there initially). Our waiter was friendly and efficient. We were pleased to see a children's menu, because not all of... More

Was this review helpful? Yes 4
Terrace M, Manager at The Terrace, responded to this review

I am so glad to hear you enjoyed your meal with us. Look forward to having you join us again. More

Lake Louise, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2014

Went hear with my 2 friends last week. We enjoyed everything. From service to food everything was outstanding. For appetizers we shared the fried goat cheese and the mussels. Both were very tasty. For mains we had the maple duck, venison medallions and the salmon dish. We tried from each other meals and again liked everything about it. service was... More

Was this review helpful? Yes 5
Terrace M, Manager at The Terrace, responded to this review

Thank you for taking the time to let us know how we did. We look forward to seeing you again. terracemanager@banffparklodge.com More

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 6, 2014

Made a reservation, showed up on time - shown to a table where the water had already been poured (when??) and handed menu. After 15-20 mins of no sign of being provided any more service - walked out. Needless to say - no-one noticed that either...

Was this review helpful? Yes 1
Terrace M, Manager at The Terrace, responded to this review

Good day. I am so sorry this happened to you. With such a small dining room where every table is within view of each other, I cannot imagine how you had been overlooked/ignored for such a lengthy period of time. I am most apologetic. I would be most appreciative to hear from you with regards to your visit. My email... More

Canmore, Canada
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

A friend highly recommended the terrace to me so we tried it out and oh my why haven't we found this restaurant earlier? We did the tasting menu w wine pairing and every course was just beautifully prepared. The service was also very attendant and pleasant. We will absolutely return!

Was this review helpful? Yes 3
Terrace M, Manager at The Terrace, responded to this review

Thank you so much for taking the time to give us a review. We are very happy to hear that you enjoyed your meal with us. More

Saskatoon, Canada
Reviewer
5 reviews 5 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 24, 2014

We enjoyed the view and the service was great! We both had the Bison duet which was fabulous! Every morsel was eaten up! The kids had chicken fingers but they were very tender and had homemade honey mustard. The bread was a highlight with the goat cheese butter mix and red wine infused sea salt. Kids couldn't get enough of... More

Was this review helpful? Yes 5
Terrace M, Manager at The Terrace, responded to this review

I am very happy to hear you enjoyed everything. I do apologize for the unavailability of the tasting menu. Our chef likes to use the highest quality and freshest cuts of meat and seafood. Unfortunately it is not always possible to get the right number of portions delivered to offer for the following day or two. If ever you are... More

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