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Boston Pizza

Canadian
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201-225 Banff Avenue, Banff, Banff National Park, Alberta, Canada
+1 403-762-2192
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Dining options: Takeout, Late Night
Description: Located downtown on Banff Avenue in the heart of the Canadian Rockies we...
Located downtown on Banff Avenue in the heart of the Canadian Rockies we provide classic Canadian cuisine and top quality pizzas. Guests may choose between our dining room (for a traditional dining experience), our sports bar (for a more casual and upbeat atmosphere), or our intimate patio to enjoy stunning views of the Cascade, Tunnel, Rundle, and Sulphur Mountain ranges. We look forward to hosting your next dinner, night out, or large group event!
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Good for:
Outdoor seating

TripAdvisor Reviewer Highlights

Read all 99 reviews
Visitor rating
  • 17
    Excellent
  • 23
    Very good
  • 22
    Average
  • 13
    Poor
  • 24
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Most recent review
Pretty good with reasonable expectations

It's decent food in a cheerful place at a reasonable price, you're not coming here to be wowed by a michelin chef or for a special occasion.

4 of 5 starsReviewed March 21, 2015
James A
,
Taunton, England, United Kingdom
Good for:
  • Outdoor seating
  • Takeout
  • Late Night
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99 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Taunton, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 21, 2015 NEW

It's decent food in a cheerful place at a reasonable price, you're not coming here to be wowed by a michelin chef or for a special occasion.

Was this review helpful? Yes
Saskatoon, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 20, 2015 NEW via mobile

Went with my boyfriend, he ordered nachos (heated to a bad temperature and then served cold) and my crispy chicken pecan salad had soggy pecans (pre-made salad out of the cooler DISGUSTING) this is the most disappointing meal I have ever had at a BPs. The server seemed more interested in flirting with the bartender, and the only time we... More 

Was this review helpful? Yes 1
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thank you for taking the time to provide us with feedback. While we strive to uphold the standards that Boston Pizza customers have come to expect over years of service, on occasion it becomes apparent that we have fallen short. As a management team we have discussed your experience and would like to invite you to contact us... More 

Charlottetown, PE
Top Contributor
58 reviews 58 reviews
32 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 13, 2015

We stopped in to Boston Pizza after a late movie. we were kinda hungry and the wings hit the spot. the service was fast, as it usually is, and the food was hot. The price is comparable to other places in Charlottetown. but the service is what keeps us going back.

Was this review helpful? Yes
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thanks for taking the time to provide feedback, it's always great to hear when we've provided the level of customer service that our guests have come to expect. We're happy that you enjoyed your stay and hope to see you again on your next visit to the Rockies! Sincerely, Banff Boston Pizza MGMT Team More 

Ontario
Contributor
16 reviews 16 reviews
4 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 10, 2015

The food was good. It's Boston Pizza. The service however, was great! The 2 servers who served us were friendly, and clearly enjoyed their job.

Was this review helpful? Yes
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thanks for taking the time to provide us with feedback, we're very happy to hear that you enjoyed your visit and that our staff were so accommodating. We'd like to hear more about your experience at banff@tomanikrestaurantgroup.com Thank you! Banff Boston Pizza MGMT Team More 

Southport, United Kingdom
Top Contributor
61 reviews 61 reviews
15 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 21, 2015

great pizza but on the pricey side. we had it on valentines and the pizza was in a heart shape which was a good touch.

Was this review helpful? Yes
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thanks for taking the time to provide us with feedback regarding our Valentines Day Heart Shaped Pizza Promotion. We're happy to offer these pizzas throughout the Valentines weekend and look forward to doing so again next year! Hope to see you again soon! Sincerely, Banff Boston Pizza MGMT Team More 

1 review
2 of 5 stars Reviewed February 18, 2015

My son and me along with my grandson went there for our night in Banff. First we waited 5 minutes to be seated. Then we waited to has drink order taken. My son and me ordered the pepperoni bacon pizza burger. My son said his was ok other then the top being burnt sone. My was worst it was burnt... More 

Was this review helpful? Yes
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, We wanted to thank you for taking the time to provide us with feedback and would further ask you to contact us at Banff@tomanikrestaurantgroup.com to provide us with further details. After discussing your concerns we were hoping to receive more information about your experience so as to prevent these issues from occurring again through the training and informing... More 

1 review
2 of 5 stars Reviewed February 17, 2015

We went there as a last night dinner in Banff. We didn't get asked for our drinks for 20 minutes. The staff was unprofessional. They had kids behind the bar and the bartenders made themselves drinks before our drink order was taken. The food is okay but we took it to go as they were doing construction on the inside... More 

Was this review helpful? Yes
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thank you for taking the time to provide feedback. Unfortunately during the time of your visit we were beginning repairs to our flooring in the sports bar area. As we mentioned to a previous reviewer, we are a lessee in our location and this severely limits our control over building maintenance issues. We would like to sincerely apologize... More 

Amherstburg Ontario
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

What a hidden gem.We were offered seats on the rooftop balcony that overlooks banff Avenue.Food was great.Service excellent.

Was this review helpful? Yes
BanffBP p, Manager at Boston Pizza, responded to this review

Hi Michelle, Thank you for taking the time to provide us with your feedback! We're always happy to hear when our service meets and exceeds the level our customers have come to expect. Glad to hear that you enjoyed our patio, the views of Tunnel, Sulphur, and Cascade mountains are amazing backdrops that we're happy to provide. Thank you again!... More 

Red Deer
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 4, 2015

My husband and I, with our two young children were eagerly waiting to eat lunch in a family-friendly restaurant. We went to the front doors to enter, but they were still locked at 11:10. As we wandered away, we heard somebody unlock them, so we tried again and saw that we needed to enter the restaurant from the back entrance... More 

Was this review helpful? Yes 2
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thank you for taking the time to provide us feedback regarding your recent visit. We have discussed your situation within our management team and would like to apologize for your negative experience. Our restaurant is open daily from 11am to 12am (2am on Fridays and Saturdays). While we strive to hold to these hours exactly, it appears that... More 

Medicine Hat, Canada
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 25, 2015

Where to start...half our food came out burnt and overcooked...entrees be for the appetizer. .AND they brought out fries to my little ones that were still sizzling with oil and the baby (20 months old) burnt his hands and mouth...never ever again! !!

Was this review helpful? Yes 2
BanffBP p, Manager at Boston Pizza, responded to this review

Hi there, Thank you for taking the time to provide us with feedback regarding your recent visit. We're disheartened to hear about your issues and want to assure you that we take all steps to ensure that our guests leave happy with service that meets the standards both we and our customers have come to expect. After discussing your experience... More 

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Restaurant Details

Location and Contact Information

  • Address: 201-225 Banff Avenue, Banff, Banff National Park, Alberta, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-2192

Price and Cuisine

  • Cuisine: Canadian

Restaurant Characteristics

  • Good for: Outdoor seating

Description

Located downtown on Banff Avenue in the heart of the Canadian Rockies we provide classic Canadian cuisine and top quality pizzas. Guests may choose between our dining room (for a traditional dining experience), our sports bar (for a more casual and upbeat atmosphere), or our intimate patio to enjoy stunning views of the Cascade, Tunnel, Rundle, and Sulphur Mountain ranges. We look forward to hosting your next dinner, night out, or large group event!

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?