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Waldhaus Restaurant

Certificate of Excellence
$$$
German, Swiss, European, Fondue
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Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L1J4, Canada (Formerly Waldhaus Pub)
There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
+1 403-762-6860
Website
Tuesday
Closed
See all hours
Hours:
Wed - Sun 6:00 pm - 9:00 pm
Dining options: Dinner, Reservations, Late Night
Description: Nestled in the woods above the Bow and Spray rivers, you will find our...
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
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Good for:
Casual Elegant
Scenic view

TripAdvisor Reviewer Highlights

Read all 169 reviews
Visitor rating
  • 84
    Excellent
  • 52
    Very good
  • 16
    Average
  • 10
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Family Friendly

I spent a couple nights in the pub in the downstairs of the Waldhaus Restaurant and both times were great! There was a large group of us (children included) and we were able to get a table even on the busiest weekend of the year, Family Day weekend. The food was delicious, the only issue is that... read more

4 of 5 starsReviewed February 18, 2015
LuciaT992
,
Calgary, Alberta, Canada
Good for:
  • Casual Elegant
  • Scenic view
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

169 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Waterloo, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 15, 2015

We came here for a family lunch and we were not impressed with the burnt nacho platter. The food was slightly edible. Very poor representation for the Banff hotel.

Was this review helpful? Yes 2
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Waterloo, Thank you for taking the time to share your experience. As we always want our guests to leave with a positive and memorable experience we always hope to resolve any issue as soon as it may arise. I am sorry to hear that the food you received was not the quality we strive to provide.... More 

Pointe Claire, Canada
Senior Contributor
36 reviews 36 reviews
16 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 11, 2015

My wife and I took our son and his girlfriend for dinner for their birthdays. We had the Wauldhaus Experience Fondue dinner. It was good but given the cost of $500.00 it could have been more elaborate Service was very good and we had plenty to eat. Our son and his girlfriend really enjoyed the dinner so in the end... More 

Was this review helpful? Yes
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Pointe Claire, Thank you for sharing your experience on TripAdvisor. I am so happy to hear that you were able to celebrate your son’s birthday with us and that everyone enjoyed their meals. Although the steps up to the hotel are always great after a big meal, we do provide a shuttle for all of our... More 

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 7, 2015 via mobile

As a group of six diners we were very disappointed with the food the service and overcharging on the bill.

Was this review helpful? Yes 1
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Belfast, Thank you for sharing your feedback on TripAdvisor. I am so sorry to hear that your experience was less than memorable. We always strive to provide our guests with an experience filled with delicious food and engaging service. I appreciate your feedback and will be sharing it with our team to ensure a similar situation... More 

Halifax, Canada
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2015

I would not normally select a German/Swiss restaurant as a top dining option, but this restaurant is fabulous. Delicious food, cozy interior, top notch staff and service. Highly recommend the venison. Accommodating of food allergies, as per all Fairmont restaurants, which is much appreciated.

Was this review helpful? Yes
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Halifax, Thank you for writing such a wonderful review on TripAdvisor. I am so happy to hear how much you enjoyed your time at the Waldhaus. With its vaulted ceilings, cozy fireplace and unique menu the Waldhaus is the perfect place to spend an evening. We love welcoming guests to our little house in the woods... More 

Calgary, Canada
Contributor
18 reviews 18 reviews
11 restaurant reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 23, 2015

As semi-frequent guests of the Banff Springs, the Waldhaus is probably our favourite of their restaurants. We certainly weren't disappointed on a recent Saturday night visit for the two of us. We had a late reservation and took the shuttle this time, which runs every half hour (on the top and bottom of the hour) from the hotel. It's also... More 

Was this review helpful? Yes 1
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Calgary, Thank you for sharing you experience on TripAdvisor. I am so happy to hear that the Waldhaus is one of your favourite restaurants in Banff. It is wonderful to hear that each element of your experience led to it being memorable. We always strive to provide engaging service and an outstanding menu offering for all... More 

Calgary, Alberta, Canada
1 review
4 of 5 stars Reviewed February 18, 2015

I spent a couple nights in the pub in the downstairs of the Waldhaus Restaurant and both times were great! There was a large group of us (children included) and we were able to get a table even on the busiest weekend of the year, Family Day weekend. The food was delicious, the only issue is that they ran out... More 

Was this review helpful? Yes
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Calgary, Thank you for writing such a lovely review on TripAdvisor. I was so happy to hear that you were able to join us over the long weekend. The Waldhaus is a great place to surround yourself with friends and family and truly unwind. Thank you again for taking the time to share your experience. We... More 

Edmonton
Top Contributor
58 reviews 58 reviews
31 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 17, 2015

There are a great deal of options for dining in Banff; however if you're looking for an experience that stands out in terms of professionalism and quality, you really should check out the Waldhaus Restaurant that's part of a great collection of food and beverage experiences at the Fairmont Springs Hotel. The staff are friendly, professional and accommodating. They work... More 

Was this review helpful? Yes 1
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Edmonton, Thank you for writing such a wonderful review on TripAdvisor. I was thrilled to read how much you enjoyed your experience. The Waldhaus is truly a hidden gem in the Bow Valley. The entire team takes great pride in ensuring each of our guests leave with a memorable experience. I will be sharing your comments... More 

Sylvan Lake, Alberta
Contributor
19 reviews 19 reviews
13 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 3, 2015

We had a shaved black truffle, cheese fondue to start (fantastic) and then I ordered the slowly braised shortrib with spätzle & winter vegetables. Fantastic food and impeccable service.

Was this review helpful? Yes
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Sylvan Lake, Thank you for writing such a lovely review on Tripadvisor. I am so happy to hear how much you enjoyed your meal. It sounds like quite the delicious meal! We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food & Beverage Sales Manager More 

Raleigh, North Carolina
Senior Contributor
38 reviews 38 reviews
31 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2015

Impeccably friendly service without being patronizing.  As a single traveller, I really appreciated the Canadian and German travel books to peruse while awaiting my entree. The fresh raisin walnut bread was delicious. The duck breast with grilled carrots and bread pudding was magnificent. The breast was so tender and juicy, and paired perfectly with everything else on the plate.  I... More 

Was this review helpful? Yes
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Raleigh, Thank you for sharing your experience on TripAdvisor. I am so happy to hear how much you enjoyed your experience. Our Culinary team takes such pride in creating each dish to ensure every guest has a memorable experience. Thank you again for taking the time to share your experience. Warm regards, Jeffrey C. Food &... More 

Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
22 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 28, 2015

The restaurant is very old world with a cozy pub in the basement. The food is generous in portion, It is nested at the foot of the Banff Springs Hotel.

Was this review helpful? Yes
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest from Ottawa, Thank you for writing such a lovely review on TripAdvisor. I am so happy you were able to join us. The Waldhaus pub is such a unique location, nestled below the hotel in the Spray Valley. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food... More 

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Restaurant Details

Location and Contact Information

  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860

Price and Cuisine

  • Average Prices: USD 20 - 40
  • Cuisine: German, Swiss, European, Fondue

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Scenic view

Description

Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
Open Hours
Sunday
6:00 pm - 9:00 pm
Wednesday
6:00 pm - 9:00 pm
Thursday
6:00 pm - 9:00 pm
Friday
6:00 pm - 9:00 pm
Saturday
6:00 pm - 9:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waldhaus Restaurant and other visitors
1 question
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Calgary, Alberta, Canada
2 months ago

See all questions (1)

Questions? Get answers from Waldhaus Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?