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Hotel Park Royal

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Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 5
    Excellent
  • 7
    Very good
  • 8
    Average
  • 2
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Bring Imodium

Food selection was good overall, but not kept hot enough. The Italian restaurant has the best deserts and nice quiet setting. We had no problems getting reservations. Adrian and other staff in the buffet very friendly. The staff here work very hard, and appreciate your tips, but the service is... read more

3 of 5 starsReviewed March 26, 2015
Shoppergirl2011
,
Cranbrook, Canada
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25 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Spanish first
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English first
Cranbrook, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 26, 2015

Food selection was good overall, but not kept hot enough. The Italian restaurant has the best deserts and nice quiet setting. We had no problems getting reservations. Adrian and other staff in the buffet very friendly. The staff here work very hard, and appreciate your tips, but the service is still excellent even without a tip - your smile goes... More 

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Minnesota
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 8, 2015

Wonderful variety on their buffet, wonderful omlets for breakfast! The staff will do everything they can to accommodate your requests. It would be nice to have ice cream available for a sweet treat!!

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Manhattan Beach, California
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 26, 2015

Mystery meat served daily. My girlfriend and I were sick for 3 days. There were very few people in our group that did not get sick from the hotel's food.

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San Francisco, California
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 8, 2015

The food at this resort is fresh and varied. Caters to all, vegetarians, vegans. Fresh fish everyday! This resort is 100% much better than their neighbor resort, Tesoro. Park Royal has larger and more modern rooms. Tesoro is has outdated, poorly maintained rooms, food is quite mediocre....

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South Dakota
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 5, 2015

Food was great but service was horrible. Took forever to get food and french fries came out 20 minutes before burgers. Would go back again and hope service is better.

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Wayne, New Jersey
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 2, 2014

The rooms, and food are ok, we have ben going there for many years. The management seems determined to cut corners, and save money. They ran out of certain types of liquor, and certain types of food. The service was excellent, and the staff is great. They need new management, and stop cutting corners. We will give another try next... More 

Was this review helpful? Yes 1
Denver
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 19, 2013

I've stayed at this hotel half of my 14 years visiting Ixtapa. It is nice enough - they seem to try to upgrade things each year. The rooms are clean, but the showers are old. The air conditioner is quite cold, and I think there may be some mold spores growing in them - as every year I end up... More 

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Medicine Hat, Alberta
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 11, 2011

love having them make omelette for you right in front of you. Lunch restaurant by beach a nice chage, fresh fish for lunch, yum!

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Additional Information about Hotel Park Royal

Address: Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
Location: Mexico  >  Pacific Coast  >  Guerrero  >  Zihuatanejo  >  Ixtapa

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Restaurant Details

Location and Contact Information

  • Address: Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
  • Location: Mexico  >  Pacific Coast  >  Guerrero  >  Zihuatanejo  >  Ixtapa

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?