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Sur Steakhouse

Avenida 5 y Calle 10, Playa del Carmen 77710, Mexico
9848032995
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Certificate of Excellence 2014
Price range: $40 - $60
More restaurant details
Restaurant details
Good for: Romance, Bar scene, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: Calle 12 & 14
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362 reviews from our community

Visitor rating
    237
    67
    35
    15
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2014

During a 2 week stay in Akumal, we visited Sur Steakhouse for my Dad's birthday after reading reviews and we were not disappointed. The place itself is situated in a great location on fifth avenue. The restaurant was amazing and we were seated at a large and comfy table. From the moment we walked in we were taken care of... More

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Chicago
Senior Contributor
30 reviews 30 reviews
5 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 30, 2014

After a trip to Xplor in Xcaret, we decided to eat at Sur in Play Del Carmen after a recommendation from a friend. We were not disappointed. We got there about 6:00pm and were the only ones in the restaurant, but as we left an hour later, the restaurant was almost full. The service was impeccable. It seemed like each... More

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Miami, Florida
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

Appetizers were good. My kids loved the bread. The skewers were a bit bland. Service was excellent. Good ambiance.

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Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
21 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 17, 2014

We had dinner at Sur Steakhouse our first night in Playa - mostly since it was up the street from our condo and we were in the food for steak. The food was fine - but not on par with the above-average price. With all the great choices in Playa, I don't think we'll be back.

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London, England
Contributor
17 reviews 17 reviews
5 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 13, 2014

We went to Sur a couple of days into our trip and liked it so much we booked the same table and the same waiter, Jorge, for a week later. Great sushi and steaks all served in a contemporary lively setting on a corner on Fifth Avenue. Big contrast to the resort hotel we were staying in but all the... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 13, 2014

the atmosphere was great. the bar scene was great, the food though, not so much. They play great music and it's alive with good looking people but the food is just not that great. i would not eat there again but i would def go for a drink and chill

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lgaxiola, Guest Relations Manager at Sur Steakhouse, responded to this review

Hola Jennifer J, many thanks for your comments. We have shared them with the Chef to keep improving. We are very happy to know you had a nice time though and we hope to have you back soon. Gracias, More

Lafayette, California
Top Contributor
50 reviews 50 reviews
33 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 13, 2014

Sur is excellent - we were seated quickly and were given excellent service by Jorge. the meats were perfectly cooked and there was a vegetarian ravioli for the non meat eater in our group. it's a great location right at the corner of 10th and 5th with seating open air and lot of fans. the prices are pretty expensive as... More

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Puerto Aventuras, Mexico
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

We enjoy Sur almost every time we visit Playa del Carmen, which is weekly. The staff is amazing. Once they see us, they are already pouring our favorite wines. And the food is amazing. We meet many of our business clients there.

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St. Petersburg, Florida
Top Contributor
78 reviews 78 reviews
49 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 7, 2014

Excellent restaurant in busy 5th Avenue. The menu, staff and ambiance of this restaurant was stunning. From the fish to the steaks superbly cooked just to perfection and to start with they had a great ale from Akumal which is certainly worth trying.would highly recommend this restaurant although it is a little on the high side price wise but worth... More

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Amersfoort
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2014

Ate here with my girlfriend and ordered a dish with salmon and fussili. Salmon still had couple of fish bones (that can always happen) but the fussili was WAY overcooked and was disgusting. My girlfriend didn't really complain about her food just that it was way too much money for her salad. Maybe the other dishes are good but I... More

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lgaxiola, Guest Relations Manager at Sur Steakhouse, responded to this review

Dear Newfield86, we thank you for your review. We are sorry you did not enjoy your experience with us. We are glad the management reached out to you at the moment. Your comments are very valuable for us, muchas gracias. More

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