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Sur Steakhouse

Certificate of Excellence
$$$$
Steakhouse, Argentinean
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Avenida 5 y Calle 10, Playa del Carmen 77710, Mexico (Calle 12 & 14)
9848032995
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Today
12:00 pm - 2:00 am
Closed now
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Hours:
Sun - Sat 12:00 pm - 2:00 am
Dining options: Late Night, Dinner, Drinks, Lunch, Free Wifi, Full Bar, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 744 reviews
Visitor rating
  • 470
    Excellent
  • 160
    Very good
  • 65
    Average
  • 35
    Poor
  • 14
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Servicio Excepcional

Carlos was exceptional! They treated us like kings and queens as we celebrated our honeymoon. It started down pouring during our meal and the entire staff pitched in to ensure we were happy and comfortable.

4 of 5 starsReviewed 5 days ago
Stefanie C
,
Sacramento
via mobile
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744 Reviews from our TripAdvisor Community

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Sacramento
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Carlos was exceptional! They treated us like kings and queens as we celebrated our honeymoon. It started down pouring during our meal and the entire staff pitched in to ensure we were happy and comfortable.

Helpful?
Thank Stefanie C
Kamloops, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Highly recommend to anyone that wants a night out in Playa Del Carmen. Service is excellent, food is amazing!

Helpful?
Thank Meghan T
Norway
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The service was excellent and the food was delicious. The steak was so tender and tasted perfect. Very classy and relaxing atmosphere. Highly recommend it. A little expencive, but definetaly Worth it. We had dinner there twice.

Helpful?
Thank ChristineHa
USA
Level Contributor
88 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We saved our birthday celebration for the Sur Steakhouse, located right on the main pedestrian street of Playa. The service was outstanding as we had two young men taking good care of us. We sat upstairs which is much quieter than the street level tables. Their is no elevator and the winding staircase could present a problem for some. The... More 

Helpful?
Thank Dave M
Nanton, Canada
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a great restaurant experience for delicious food, great service and a pleasant atmosphere. Open to the street, dining and watching the other touristas on the street.

Helpful?
Thank Trevor G
Boston
Level Contributor
48 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stopped in 2 days ago for evening dinner for two. Prices are very high and it has an upscale appearance. I figured we would splurge to get s decent steak. The recommendation was an arranchera inside steak for flavor and tenderness. Have had it elsewhere and great. It was really not very good. Had to send back to cook more... More 

Helpful?
Thank DonnamarieBoston_MA
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We dined here on a previous trip and as we enjoyed the dining experience we returned on our second trip to Mexico. Service and food is amazing x

Helpful?
Thank Denise C
Kingston
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful restaurant with excellent friendly service. Another bonus is that all of the waiters speak excellent English which is very helpful in Mexico. We had a very large group (25) and there definitely were different reviews from bad to ok to excellent. The Caesar salad was fantastic. Be prepared that the restaurant is a little pricey, but keep in mind... More 

Helpful?
Thank MastersGananoque
Winnipeg
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Out of the 5 nights we spent in Playa, I think we spent 3 nights here.....I think we tried everything on the menu and NOTHING was a dissapointment. BTW - get an Old Fashioned made by Juan (I think). Wine was good as well. Make a reservation if you can!

Helpful?
Thank tdg1001984
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were in 5 and it didn't take more than 2 minutes to have us all seated. The waiters were kind and "fast". The steaks were absolutely tasteful, it is definitely worth the price! You shouldn't miss this restaurant if visiting Playa del Carmen!

Helpful?
Thank Mayara A

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Restaurant Details

Location and Contact Information

  • Address: Avenida 5 y Calle 10, Playa del Carmen 77710, Mexico
    (Calle 12 & 14)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: 9848032995

Price and Cuisine

  • Average Prices: USD 40 - 60
  • Cuisine: Steakhouse, Argentinean

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Business meetings, Families with children, Bar scene, Large groups, Special occasions, Romantic
Open Hours
Sunday
12:00 pm - 2:00 am
Monday
12:00 pm - 2:00 am
Tuesday
12:00 pm - 2:00 am
Wednesday
12:00 pm - 2:00 am
Thursday
12:00 pm - 2:00 am
Friday
12:00 pm - 2:00 am
Saturday
12:00 pm - 2:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sur Steakhouse and other visitors
2 questions
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Wolverhampton, United Kingdom

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Questions? Get answers from Sur Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?