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Avenida 5 y Calle 10, Playa del Carmen 77710, Mexico
9848032995
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Ranked #100 of 781 Restaurants in Playa del Carmen
Certificate of Excellence 2014
Price range: $40 - $60
More restaurant details
Restaurant details
Good for: Romance, Bar scene, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: Calle 12 & 14
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426 reviews from our community

Visitor rating
    275
    82
    41
    19
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Richboro, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 of 5 stars Reviewed January 25, 2015 NEW

The steaks are always very good at Sur, but I did not think that they were outstanding and considering the price I found that this place was pretty expensive given the many other great restaurants that Playa has to offer. If you definitely have your heart set on a steak or filet mignon then this restaurant is where you want... More 

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed January 25, 2015 NEW

We have been to Sur numerous times and it never lets us down! Food is consistently excellent and The waiters are very attentive. Highly recommend!

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West Caldwell, New Jersey
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2015 NEW

The food was fine. Located in a busy central area on 5th Ave great for people watching. The best part of eating at Sur was our waiter Louis.

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Stockholm, Sweden
Top Contributor
114 reviews 114 reviews
71 restaurant reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed January 24, 2015 NEW

It looks like a bar, very modern and open in a corner of Quinta Avenida, but is actually a very good steak house! You get seated at very nice wooden tables, order your drinks and get some warm bread with sauces to start. They have many appetisers, even sweetbread, and your main course can be either pasta, chicken or a... More 

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Orlando, FL
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

The Service was amazing, it was a chilly night and they offered me a cover up, they also offered me a pillow to sit on. Once it began to rain they were on top of everything and moves us very smoothly.

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New York City, New York
Senior Contributor
34 reviews 34 reviews
14 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 18, 2015

Food was very good, Steak was cooked to order and was very good, Atmosphere is very nice. Very good attentive service.

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Austin, Texas
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 17, 2015

We were recommended to try Sur by a good friend of ours that spends a lot of time in Playa. She was right on! We had a great table right out front where we could take in the city, a fabulous waiter that was all over it when it came to service. Food was great! My husband is hard to... More 

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Florence, Italy
Senior Contributor
27 reviews 27 reviews
25 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 17, 2015

The food is fantastic: the both of us had a steak which was really good. The wine was served cold (as always in Mexico): this is something that is really bad. The wine (an argentinian Malbec) was really really good. The location is great. It's a modern restaurant. Everything perfect up until the bill came. In particular, the waiter added... More 

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lgaxiola, Guest Relations Manager at Sur Steakhouse, responded to this review

Caro dostoevskijano, Thank you very much for your review, we are happy you enjoyed your meal and beverage. Regarding the tip, in all cases the tip is optional. What is placed on the bill is merely a suggestion to the client, who at the end decides what percentage he wants to leave to the waiter, based on the quality of... More 

Truckee, California
Contributor
16 reviews 16 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 12, 2015

We had heard great things about Sur (even just overhearing comments on 5th Ave. from random tourists) but we were very disappointed in our meals and the service. We were brought back to the rear of the restaurant where there was no ventilation (and extremely hot and stuffy). We ordered (family of 4- 2 adults and 2- 20 something kids)... More 

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lgaxiola, Guest Relations Manager at Sur Steakhouse, responded to this review

Dear CJLPleasanton, Thank you for your time to write about your visit to Sur. We apologise for the experience you had, the management has been aware of this and we want you back. Please contact me for a special offer. Kind regards, More 

Gulf coast USA
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015

all staff was very attentive and very friendly. steaks were usa steakhouse quality and my wife has shrimp roquefort and it was amazing. Although a high end steakhouse prices were fair for what you get.

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Additional Information about Sur Steakhouse

Address: Avenida 5 y Calle 10, Playa del Carmen 77710, Mexico
Phone Number: 9848032995
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
Average Prices: USD 40 - 60

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  • Do you allow dogs on the outdoor patio?