As I'm sitting here, I don't know which I loved more - the fabulous food or the charming owner and his amazing story. This is the kind of restaurant you feel so good about supporting. And the food is so delicious - the best are the kaxapas - the ones with the black beans, meat, plantains, cheese. I forgot what... More

Read the reviews and decided to check it out during our vacation in June. So, so glad we did. I'm not sure which we enjoyed more-the food or the wonderful experience of talking to Jose Ramon. He truly is a man who loves life! We wanted to try everything but settled on an arepa with beef and cheese, kaxapa with... More

Like many places in Playa del Carmen, Kaxapa Factory is a small place you might miss unless you were looking. What it lacks in size is more than made up in the genuine Venezuelan flavors and fantastic service. Our introduction to José Ramón was a big smile and a handshake. He is just someone you meet and instantly like. José... More

We went for breakfast because I don't like eggs and the food was absolutely marvelous. The owner brought juices for us to try before choosing and there is a daily special for juice. The Venezuelan owners are part of the attraction of the place, but the food was really good and inexpensive. I had a wonderful beef turnover and others... More

The food was incredible- the best we had in Mexico. The experience was a special one, partly because of the phenomenal home-style Venezuelan cooking, and partly because of the warm, welcoming atmosphere the owners created. The host even came out and treated us to a home-made papaya dessert that he had prepared. We had dinner, juice, and dessert for four,... More

We adored this place - the owner José and his family are some of the most caring and genuine people we've ever met. As soon as you walk into the patio just off the road side he will greet you with a huge smile and shake your hand, show you to your table but definitely not in a pushy or... More

All I can say is we were disappointed. Maybe we had high expectations because of all the reviews. But certainly not in the top restuarants in Playa in our opinion. It's ok. Our kids didn't like anything except the juices. They were good. (They're made with sugar!) The service was good too. No complaints there. We wont be going back!

Just spent a lovely lunchtime here away from the rain! Had a lovely coffee and bagel and some awesome chocolate cake!! Got some great advice regarding taxis, places to eat and things to do away from the rain. Prices were reasonable and the environment was chilled out and relaxed! Nice for lunchvor coffeevand cake :-)

We have been travelling through South & Central America for 6 months and this was some of the tastiest "day food" I've had over here. Service was great, fresh juice was tasty & cold and the whole menu was explained to us. I'm in the food game and are chasing some new ideas to take back to OZ and I... More