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Av Constituyentes, Playa del Carmen 77710, Mexico
+52 984 147 1645
Website
Today
10:00 am - 10:00 pm
Closed now
See all hours
Hours:
Tue - Sun 10:00 am - 10:00 pm
Dining options: Breakfast/Brunch, Lunch, Reservations, Delivery, Late Night
Description: The flavors of the Venezuelan family in Playa del Carmen, come and enjoy...
The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.
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TripAdvisor Reviewer Highlights

Read all 1,062 reviews
Visitor rating
  • 876
    Excellent
  • 132
    Very good
  • 43
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    5 of 5 stars
  • Value
    5 of 5 stars
    Atmosphere
    4 of 5 stars
You must eat here!

Venezuelan food is very good! Especially here! New location, bigger and beautifully done. The food is as fabulous as ever! Jose Ramone is the adorable, extremely cheerful owner. His wife is in the kitchen and his daughter is a waitress. This place isn't just about the food, if Jose Ramone is there... read more

5 of 5 starsReviewed April 12, 2015
hanksmom
,
oklahoma
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1,062 Reviews from our TripAdvisor Community

Date | Rating
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English first
Bristol, United Kingdom
Top Contributor
116 reviews 116 reviews
77 restaurant reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 17, 2015 NEW

The previous reviews are right. This has now moved but is in a lovely location opposite the park. The waitress took a lot of time explaining the different types of food and was really friendly. We made the mistake of ordering far too much but what we had was yummy. The juices were also good. It's not fine dining and... More 

Was this review helpful? Yes
oklahoma
Top Contributor
90 reviews 90 reviews
40 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 12, 2015

Venezuelan food is very good! Especially here! New location, bigger and beautifully done. The food is as fabulous as ever! Jose Ramone is the adorable, extremely cheerful owner. His wife is in the kitchen and his daughter is a waitress. This place isn't just about the food, if Jose Ramone is there, it's about the experience!

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
12 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 11, 2015

This place has great Venezuelan food which is a good change from tacos and beans. I had the Patacon and it was delicious. The only going to be aware of is as of April 11, 2015 the address on trip advisor is wrong so call the restaurant to get the correct adress and try not to get confused as there... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

Me and my wife went to this place on March 2015 after reading the reviews here and were not disappointed at all! Phenomenal food and service! I am from Venezuela and can tell you that this is a very authentic place with excellent food. I tried almost everything in the menu and it was all excellent and very authentic. If... More 

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
9 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 10, 2015

This place is made by heart! One of the nicest place in Playa Del Carmen. The food is amazing the service is the same. All the sauces on top of the table are fantastic. Must try in Playa.

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Saugatuck, Michigan
Senior Contributor
30 reviews 30 reviews
27 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2015

My family and I had a great lunch at Kaxapa! Food was delicious, owner a sweet man, service was excellent. If you are in Playa and want to get off 5th (which you should), definitely go to Kaxapa.

Was this review helpful? Yes 1
SF Bay Area-California
Contributor
11 reviews 11 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 5, 2015

as someone familiar with Venezuelan/Colombian food, I saw the positive reviews. on Yelp and decided to give this place a try. it did not disappoint. casual atmosphere and friendly service were matched with well-prepared, familiar treats like arepas, plátano, retacadas, chicha. once for dinner and once for lunch = two thumbs up.

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Calgary
Contributor
13 reviews 13 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 5, 2015

Ramone was awesome. It was like being invited to a friends for a great meal. The food was amazing and plenty trust me you won't leave here hungry or feeling you paid to much.

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Utah
Top Contributor
72 reviews 72 reviews
39 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 4, 2015 via mobile

one of the Best meals we had here in Playa. Clean comfortable setting, wonderful staff, the owners daughter served us while her mother cooked. She explained everything on the menu, our family of six came away having had a wonderful experience and a wonderful meal! Everything was flavorful, well portioned and for a family of 6, including drinks and an... More 

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Camarillo
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 3, 2015

As usual, I found this restaurant on trip adviser. Not fancy, but we do not always need fancy. Never had been to a Venezuelan restaurant the pictures of the food looked great. Was very inexpensive so the four of us ordered just about one of everything on the menu so we could have a taste. Great food and great server.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Av Constituyentes, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 147 1645

Price and Cuisine

  • Average Prices: USD 3 - 9
  • Cuisine: Venezuelan

Description

The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.
Open Hours
Sunday
10:00 am - 10:00 pm
Tuesday
10:00 am - 10:00 pm
Wednesday
10:00 am - 10:00 pm
Thursday
10:00 am - 10:00 pm
Friday
10:00 am - 10:00 pm
Saturday
10:00 am - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kaxapa Factory and other visitors
2 questions
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Questions? Get answers from Kaxapa Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?