We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alux Restaurant

Certificate of Excellence
$$$$
International
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Av. Benito Juarez Garcia 217 | Entre las avenidas 65 y 70 Sur, Col. Bellavista, Playa del Carmen 77710, Mexico (Av.65 y Av.70)
+52 984 147 1563
Website
Today
5:30 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 pm - 11:00 pm
Dining options: Breakfast/Brunch, Dinner, Reservations, Delivery, Late Night
Description: Alux is located in a natural cavern. We are the largest cave restaurant in...
Alux is located in a natural cavern. We are the largest cave restaurant in the world. The restaurant tables are located in the main vault of the cavern where we can seat up to 120 people. The space includes a fully stocked bar, free WiFi, and 18,000 year old geological formations as the backdrop for your dinner. There are additional vaults as part of the cave system. The lounge, a large space with it's own bar ideal and a full stage, is available for private events. El Encanto is another vault, this one with a low ceiling and marble flooring. It can be set up for small gatherings. El Deseo, Amor, Magia, Pasion, Inspiracion and el Beso are small vaults ideal for an intimate dinner. They are often used by couples on anniversary dinners as well as a truly unique space for a wedding proposal. The last vault is perhaps the most majestic with the greatest collection of flowstones and stalactites. It is used for wedding ceremonies and other joyous events. Alux is more than a restaurant; it is a unique and unforgettable experience.
read more
Good for:
Casual Elegant
Romance
Bar scene
Large groups
Doing business
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 831 reviews
Visitor rating
  • 464
    Excellent
  • 214
    Very good
  • 86
    Average
  • 37
    Poor
  • 30
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
The Coolest Dining Experience in Mexico!

Dining at Alux is such a great experience that saying too much about it kind of takes away from the mystery. From the street level nothing is revealed, until you head down a lovely candle lit staircase to the most amazing cave I have ever seen. Every table is lit by candle light, your waiter will... read more

4 of 5 starsReviewed February 27, 2015
Heidi C
,
San Diego
Good for:
  • Casual Elegant
  • Romance
  • Bar scene
  • Large groups
  • Doing business
  • Special occasions
  • Entertaining clients
  • Breakfast/Brunch
  • Dinner
  • Reservations
  • Delivery
  • Late Night
Add Photo Write a Review

831 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Diego
Senior Contributor
42 reviews 42 reviews
20 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 27, 2015 NEW

Dining at Alux is such a great experience that saying too much about it kind of takes away from the mystery. From the street level nothing is revealed, until you head down a lovely candle lit staircase to the most amazing cave I have ever seen. Every table is lit by candle light, your waiter will drop off a flashlight... More 

Was this review helpful? Yes 1
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for your feedback. Thank you for recommending us! More 

New York City, New York
Senior Contributor
34 reviews 34 reviews
23 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 26, 2015

We went to Alux with our family of teens and a toddler and we were all amazed. The restaurant was recommended by a local we came across at our resort, and we're so glad we went! The food was very good, the cocktails were amazing and the ambience was so unique and unbelievable!! Every inch of the cave was displayed... More 

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for your review. We are so glad you found your way to us, and that you enjoyed your visit. Come back anytime! More 

Southern Illinois
Senior Contributor
35 reviews 35 reviews
13 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 26, 2015

Our group of 8 adults made online reservations at Alux Restaurant. We received a reservation confirmation via email very shortly afterward, as well as a follow-up email the next day inquiring about our dining experience. It's crazy to think you are in a cave under the city of Playa del Carmen having a very nice dinner, but that's exactly what... More 

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for recommending us. We are so glad you had such a pleasant experience and we hope to see you again soon. Cheers! More 

Monmouth Junction, New Jersey
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2015

We first discovered Alux when we visited Play Del Carmen 5 or so years ago. When we booked this trip we knew we wanted at least one dinner at Alux. Glad we did. Still a treat - both in terms of the food AND the atmosphere. Highly recommend!!!

Was this review helpful? Yes 1
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for your repeat visit. We are so glad you made the time to come visit us again. Come back again soon! More 

Tampa, Florida
1 review
5 of 5 stars Reviewed February 25, 2015

Eduardo our server was amazing, I followed all of his recommendations for each of my courses and was very happy. The place is gorgeous, the pictures online are great but words cannot describe how awesome this place is. You must go if you are in Mexico, make reservations ahead of time and do not miss out.

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thanks for the great review! We hope to see you again soon. More 

Northborough, Massachusetts
Senior Contributor
47 reviews 47 reviews
28 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2015

This was our second trip to Alux. Two years ago we raved about the quality of the food. The location and ambiance can NOT be beat; this is a MUST restaurant even if the food were lousy. You are in a cave with a series if dimly lit passages and underground rivers. It is amazing, and the food was outstanding... More 

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thank you so much for your feedback. We were sorry to hear that you did not enjoy your meal as much as you had on your last visit. We will be sure to see what we can do to bring it up to the high standards you have come to expect. Thanks for coming back and we look forward to... More 

1 review
4 of 5 stars Reviewed February 24, 2015

This is s hidden gem, very fascinating restaurant with various seating areas, some more private than others in different locations throughout the cavern. Tables are tucked in between stalactites and stalagmites. Neat lighting effects. Service is excellent, too. Disappointed in the duck entrée, however, and portions are small. Expensive for what the meal provides.. but worth a visit to experience... More 

Review collected in partnership with this restaurant

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thanks for your considered review. We appreciate the honest feedback and were glad to get your recommendation. More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2015

I was here for dinner in January 2015 and was blown away at how incredibly gorgeous this place was. You would never know from the outside because the entire restaurant is hidden underground in a series of spectacularly lit caves that go on forever. Photos don't do it justice. The food was good though the hot dishes were not hot... More 

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for your review and recommendation. The feedback is appreciated. We hope you get a chance to try us out again in the future, the dynamic with a large group is definitely a little different. Glad you enjoyed your visit! More 

Brewster, New York
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 22, 2015

We went here for my sons birthday dinner. The food was below average. My stuffed Portobello mushroom was served cold. My steak was literally RAW. I didn't eat it and no one asked why when they went to clear my plate. The atmosphere was cool, but go for a drink at the bar and then head elsewhere for dinner

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for taking the time to review us. I apologize for the issues you had, and I agree that the server should have asked about the uneaten steak. That said, had you notified us of the issue we would have gladly taken it back or in other way resolved it. We appreciate the feedback and will make a note... More 

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
19 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 22, 2015

We had lunch at this restaurant as part of cruise excursion. The restaurant is situated in a cavern. Food was just average (buffet of rice & beans, fish, chicken & beef fajitas, green salad, rice pudding). Dark and interesting venue although the place felt very damp. We got to walk around the cavern after our meal.

Was this review helpful? Yes
Richard C, Manager at Alux Restaurant, responded to this review

Thank you for your review. Come back sometime for dinner when we open to the public and let us know what you think. More 

Travelers who viewed Alux Restaurant also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
 

Been to Alux Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Av. Benito Juarez Garcia 217 | Entre las avenidas 65 y 70 Sur, Col. Bellavista, Playa del Carmen 77710, Mexico
    (Av.65 y Av.70)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 147 1563

Price and Cuisine

  • Average Prices: USD 25 - 70
  • Cuisine: International

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romance, Bar scene, Large groups, Doing business, Special occasions, Entertaining clients

Description

Alux is located in a natural cavern. We are the largest cave restaurant in the world. The restaurant tables are located in the main vault of the cavern where we can seat up to 120 people. The space includes a fully stocked bar, free WiFi, and 18,000 year old geological formations as the backdrop for your dinner. There are additional vaults as part of the cave system. The lounge, a large space with it's own bar ideal and a full stage, is available for private events. El Encanto is another vault, this one with a low ceiling and marble flooring. It can be set up for small gatherings. El Deseo, Amor, Magia, Pasion, Inspiracion and el Beso are small vaults ideal for an intimate dinner. They are often used by couples on anniversary dinners as well as a truly unique space for a wedding proposal. The last vault is perhaps the most majestic with the greatest collection of flowstones and stalactites. It is used for wedding ceremonies and other joyous events. Alux is more than a restaurant; it is a unique and unforgettable experience.
Open Hours
Sunday
5:30 pm - 11:00 pm
Monday
5:30 pm - 11:00 pm
Tuesday
5:30 pm - 11:00 pm
Wednesday
5:30 pm - 11:00 pm
Thursday
5:30 pm - 11:00 pm
Friday
5:30 pm - 11:00 pm
Saturday
5:30 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Alux Restaurant and other visitors
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Alux Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?