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Av. 5ta Mza. 152. LT2, Local 1 | 38th Street between 5th Avenue & The Beach, Playa del Carmen 77710, Mexico
529848034229
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Today
12:00 pm - 1:00 am
Closed now
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Hours:
Sun - Sat 12:00 pm - 1:00 am
Dining options: Late Night, Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 589 reviews
Visitor rating
  • 290
    Excellent
  • 190
    Very good
  • 63
    Average
  • 26
    Poor
  • 20
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great free bruschetta

Quick friendly service. Had pizza, very mediocre, slightly soggy crust. The pasta dishes were good and lots of variety of toppings. The bruschetta, on the house was super as were tacos. Lively ambiance.

4 of 5 starsReviewed 2 weeks ago
Macpegster
,
Cochrane AB
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589 Reviews from our TripAdvisor Community

Traveler rating
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  • More
Kyle, SK, Canada
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Nice, casual atmosphere. Good service. We decided on beef as they had a Brazilian steak. We should know better than ordering a steak in an Italian restaurant in Playa del Carmen. Italian restaurant can serve great steak. The steak was not good at all after travelling across Argentina and living in Canada and the US. It was not cheap. We... More 

Helpful?
Thank Bob T
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

Hello we are sorry we didn't fulfilled your expectations, we are reviewing your particular case. we thank you again for your time in writting a review which are actually our best tool for improvement. More 

Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in a condo right around the block from this restaurant. We saw they had TVs showing the NFL Championship games while we were coming back from scuba diving. Our condos TV wasn't working so my son and I came back to watch the game. I had a Mojito and the a Strawberry Margarita while we waited for a... More 

Helpful?
Thank maciprich
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

Thanks ! This help us keep on the right track :D we try to be your home away form home. More 

Sugar Grove, Illinois
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice setting on a quiet street. Service was good on both visits we made. Portions are large so we took leftovers home.

Helpful?
Thank Peggy C
Minneapolis, Minnesota, United States
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This restaurant was recommended by a coworker prior to my trip to Play Del Carmen. The service was great, the atmosphere beautiful and the food delicious. The menu was large with plenty of variety and there is a full bar. I had the carbonara and my husband had the Alfredo. Both were very rich and delicious. We shared the Caprese... More 

Helpful?
Thank Sheri B
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

Thanks for your review, its the fuel we need to keep going on the right track ! will be waiting for you next time :D More 

Level Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The atmosphere is gorgeous, it is the whole reason we stopped here. The food was just so so. My husband had a chicken dish which he loved. I had fettuccine Alfredo and I did not care for it at all. It was not what I was expecting. I did not care for the bread either, but it might just be... More 

Helpful?
Thank Mickimoto32
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

Thanks for your review, reviews are our best tool for improvement and we try to get better every day. More 

Level Contributor
33 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner was craving Italian food and PIOLA was recommended by one of the hotel staff. The pizzas and pastas are delicious! The pizzas are huge! And the pasta is extremely fresh. The largest size pizza is about $20 Australian. Worth every bite!

Helpful?
1 Thank Amz S
Cochrane AB
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quick friendly service. Had pizza, very mediocre, slightly soggy crust. The pasta dishes were good and lots of variety of toppings. The bruschetta, on the house was super as were tacos. Lively ambiance.

Helpful?
Thank Macpegster
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stopped here for a shot and a bathroom break and we were so pleased. The mezcal was presented beautifully with orange and worm salt. The waiter was enthusiastic and funny. We will be back!

Helpful?
Thank Carrie G
Toluca, Mexico
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pasta fans will love it here have a vegetarian friend and he thought the veg lasagna was very good, as well their hand made pastas are terrific!!

Helpful?
Thank gisele_madrid
Iowa
Level Contributor
29 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our last night in Mexico we decided to stray away from the typical seafood and Mexican cuisine! We had had a TON of great meals during our time, but this was one of our favorites. The prices were very reasonable and the food was great! We had the chicken Parmesan and the pizza! Both recommended!

Helpful?
Thank iowatraveler100
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

thanks for your review it helps us keep a smile on our faces ! More 

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Restaurant Details

Location and Contact Information

  • Address: Av. 5ta Mza. 152. LT2, Local 1 | 38th Street between 5th Avenue & The Beach, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: 529848034229

Price and Cuisine

  • Cuisine: Italian, Pizza

Restaurant Characteristics

  • Good for: Dining on a budget, Romantic, Large groups, Families with children
Open Hours
Sunday
12:00 pm - 1:00 am
Monday
12:00 pm - 1:00 am
Tuesday
12:00 pm - 1:00 am
Wednesday
12:00 pm - 1:00 am
Thursday
12:00 pm - 1:00 am
Friday
12:00 pm - 1:00 am
Saturday
12:00 pm - 1:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of PIOLA and other visitors
1 question
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Questions? Get answers from PIOLA staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?