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5th Avenue and 14th, Playa del Carmen 77710, Mexico
+52 984 803 1249
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Today
12:00 pm - 2:00 am
Closed now
See all hours
Hours:
Sun 12:00 pm - 12:00 am
Mon - Sat 12:00 pm - 2:00 am
Dining options: Dinner, Lunch, Late Night, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 203 reviews
Visitor rating
  • 37
    Excellent
  • 36
    Very good
  • 14
    Average
  • 21
    Poor
  • 95
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Stay away from this place

This place looks inviting but that is the only thing good about this place. They kept us waiting for the table while accommodating other groups that had just arrived. When we pointed out, some employees agreed and wanted to rectify the mistake. But their managers/superiors did not allow them to and... read more

1 of 5 starsReviewed 4 weeks ago
nish2016
,
Germantown, Tennessee
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203 Reviews from our TripAdvisor Community

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Time of year
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Germantown, Tennessee
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This place looks inviting but that is the only thing good about this place. They kept us waiting for the table while accommodating other groups that had just arrived. When we pointed out, some employees agreed and wanted to rectify the mistake. But their managers/superiors did not allow them to and even justified their decision to us. It was clear... More 

Helpful?
Thank nish2016
NY
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed December 31, 2015

We walked out with food on our plate. Ordered only an app - thankfully because it was inedible. Never got one of the drinks we ordered. The staff was clueless and the service terribly slow. Don't be fooled by the enticing appearance.

Helpful?
Thank CathyinNY_8
Richmond, Virginia
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2015 via mobile

The only experience we had at this restaurant was being asked to wait while our table was being readied and then seeing other groups being seated before us - after this happened two times, it was very obviously because we had kids in our group and hence would have put up a lower beverage bill. The manager's attitude when we... More 

Helpful?
Thank MaulikM
Placencia, Belize
Level Contributor
49 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed November 7, 2015 via mobile

I'm not sure if management is in on it or just doesn't care. We were presented with a bill where only one drink each was recorded on the POS and the others were handwritten. In addition, the addition was bad and there was an extra 100 pesos included in the final price. We asked them to fix the bill and... More 

Helpful?
Thank FlipFlopTheBeachCat
Denver, CO
2 reviews
1 of 5 stars Reviewed September 24, 2015

Beware: they will say they don't accept credit cards, add a 15% tip and say it is for the :kitchen staff" and want an additional tip and then laugh about between them when caught lying. Not to mention prices are too high for what you can get elsewhere. They should be out of business soon now the word is getting... More 

Helpful?
Thank girlsdayoff
Mexico City, Mexico
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 13, 2015 via mobile

Don't even stop here. It may look nice but it is far from that. Service is the most terrible thing I have ever experienced in playa. They just don't care about costumers at all, they try to charge extra so make sure you double check the bill. Also, they have very bad manners, they are rude and won't be helpful... More 

Helpful?
Thank Natalia E
Mexico City, Mexico
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 14, 2015 via mobile

Food was regular but the check was the problem, they try to church extra food, then they include tip and ask you to tip again without telling you that they already charged you. Stay Away

Helpful?
Thank popper55
Waterbury, Connecticut
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 22, 2015

got back from vacation and found that after they told me that the server was down my card was charged for the dinner bill also now really stay away from this place they truly are what makes people not want to return to the area in general

Helpful?
Thank nleake
Waterbury, Connecticut
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 19, 2015

I ate here with my granddaughter on the last night of our vacation since we ate there 11 years ago. first off it was a Friday evening around 9 and the place was empty. I read no reviews beforehand my bad. The pasta dishes started out at 22 dollars U.S. and steaks 35 dollars U.S. We went for pasta which... More 

Helpful?
Thank nleake
Westerly
1 review
1 of 5 stars Reviewed April 2, 2015 via mobile

I should have known to stay away from this place as it is in a prime location on 5th Ave and always empty. The couches looked inviting after a long day of snorkeling so we gave it a try. The couches smelled of cat spray likely because of the resident cat that roams around eating scraps off the floor. I... More 

Helpful?
Thank Amy R

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Restaurant Details

Location and Contact Information

  • Address: 5th Avenue and 14th, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 1249

Price and Cuisine

  • Cuisine: Italian, Chinese, Pizza

Restaurant Characteristics

  • Good for: Romantic
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 2:00 am
Tuesday
12:00 pm - 2:00 am
Wednesday
12:00 pm - 2:00 am
Thursday
12:00 pm - 2:00 am
Friday
12:00 pm - 2:00 am
Saturday
12:00 pm - 2:00 am

Questions & Answers

Questions? Get answers from Mandarina's Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?