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Ambasciata D'Italia

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5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
+52 984 873 3621
Website
Today
12:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 12:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Dinner, Reservations, Delivery, Late Night
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TripAdvisor Reviewer Highlights

Read all 180 reviews
Visitor rating
  • 77
    Excellent
  • 36
    Very good
  • 19
    Average
  • 15
    Poor
  • 33
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Authentic Italian pizza

We went in after seeing a couple eating a really promising pizza in the restaurant' terrace. And when we had ours, we were not disappointed! Great authentic Italian pizza, and lovely atmosphere with live music. Service is also great, and prices are acceptable.

5 of 5 starsReviewed January 24, 2015
Linda V
,
Community of Madrid, Spain
Good for:
  • Romance
  • Breakfast/Brunch
  • Dinner
  • Reservations
  • Delivery
  • Late Night
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180 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Community of Madrid, Spain
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 24, 2015 NEW

We went in after seeing a couple eating a really promising pizza in the restaurant' terrace. And when we had ours, we were not disappointed! Great authentic Italian pizza, and lovely atmosphere with live music. Service is also great, and prices are acceptable.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015 via mobile

Forget what the people are saying. We are NY'ers and have been all over Italy. We've eaten here twice although we are at an all inclusive. Fresh, homemade pasta, impeccable service, great wine selection, and our server Gio (handlebar mustache) was on top of his game. Eat here!

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
10 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 13, 2015

Very bad service. Not great food either. Nobody asked us for anything we needed. No bread ever showed up. They served one entree to one of us and the rest waited to eat.

Was this review helpful? Yes
Arlington Heights, Illinois
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
1 of 5 stars Reviewed January 2, 2015

My husband and I ate here last night and were pretty excited at the beginning. We stopped to glance at the menu while strolling along 5th ave and the hostess gave us a card good for a free glass of wine or margarita if we came back. The ambiance is beautiful and the free glass of wine was very good.... More 

Was this review helpful? Yes
Stockholm, Sweden
Top Contributor
58 reviews 58 reviews
29 restaurant reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed December 29, 2014

Had pasta dinner here with my girlfriend. The food was barely average and the pasta a bit over cooked. I ordered a carbonara and I had to put a lot of cheese and salt in order for the food to taste something. Very bland. Our food was late, over 45 minutes, we didnt even get the entry dish which was... More 

Was this review helpful? Yes 1
Tampa, Florida
Top Contributor
242 reviews 242 reviews
92 restaurant reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed December 15, 2014

This restaurant is located on the quiet end of Avenida Quinta (5th Avenue). There is outdoor seating which is great for people watching and entertainers to amuse you. I did enjoy my meal which was spaghetti carbonara and nice sangria cocktail which was ok. I mostly enjoyed the environment and location of the restaurant. The decor was very inviting and... More 

Was this review helpful? Yes
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 7, 2014

Not worth it, ordinary food. One of us even had cold pasta. If you order a «bottle of water», they'll charge you 6$ each small bottle. I felt like it was a scam, because the price on the menu was 2.5$ If you don't mention that you want the cheap one, they'll bring you an imported bottle without informing you.... More 

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North Conway, New Hampshire
Top Contributor
55 reviews 55 reviews
23 restaurant reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 1, 2014

My wife's family has a 3rd generation Italian restaurant here near Boston which is constantly awarded, so we are used to having good Italian food. We were staying at an all inclusive from the 11th-19th nearby, and even though our meals were included, we wanted to switch it up a little and met some friends at the resort which we... More 

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Mountain View, California
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 29, 2014

There were 6 of us that went out for dinner, and ordered a variety of pasta dishes and entrees. The lasagna seemed like it came out of frozen dinner box, the fish was quite bland, and the lobster was overcooked in the pasta dish. The service is inconsistent and terrible. Our original waiter was nice, but no where to be... More 

Was this review helpful? Yes
Playa del Carmen, Mexico
Reviewer
4 reviews 4 reviews
4 restaurant reviews
5 of 5 stars Reviewed November 7, 2014

We had excellent service from the start. Pizza was thin and crispy and very tasty. The pasta was homemade and delicious. Good wine list. An all together pleasant evening and gets our vote for the best Pizza in Playa.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 873 3621

Price and Cuisine

  • Average Prices: USD 15 - 30
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Romance
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Ambasciata D'Italia staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?