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Ambasciata D'Italia

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5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
+52 984 873 3621
Website
Today
12:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 12:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Dinner, Reservations, Delivery, Late Night
Good for:
Romance

TripAdvisor Reviewer Highlights

Read all 191 reviews
Visitor rating
  • 80
    Excellent
  • 39
    Very good
  • 21
    Average
  • 15
    Poor
  • 36
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Wonderful service and food

What else can I say.....the food was very tasty and the service was wonderful. I loved the open atrium-like area in the middle of the restaurant...I will definitely be back again!

4 of 5 starsReviewed February 25, 2015
babyblues33
,
Toronto, Canada
Good for:
  • Romance
  • Breakfast/Brunch
  • Dinner
  • Reservations
  • Delivery
  • Late Night
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191 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
12 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 25, 2015 NEW

What else can I say.....the food was very tasty and the service was wonderful. I loved the open atrium-like area in the middle of the restaurant...I will definitely be back again!

Was this review helpful? Yes
Milton, Delaware
1 review
4 of 5 stars Reviewed February 19, 2015

Stopped here for dinner tonight and thoroughly enjoyed the meal. We both had fresh pasta and it was delicate, well cooked and the favors were excellent. No meals here in Playa del Carmen are quick, and this was no exception, but we thought the food was well worth the wait. I would definitely return and would recommend this restaurant.

Was this review helpful? Yes
St Augustine Florida
Senior Contributor
23 reviews 23 reviews
14 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 19, 2015

This is hands down our favorite Italian Restaurant in Playa. We stumbled across this years ago when my wife was shopping in a store across the street. I walked over to check out the menu, and had a nice conversation with the hostess. I asked her why we should eat there, here's what she said: They brought their chef over... More 

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Athens, Georgia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 12, 2015

We were strolling by and the fresh pasta out front looked so good that we decided to stop here. Huge mistake. The service is a complete disaster, even for Playa. The server was more interested in checking his phone and attending to the couple who purchased expensive champagne. We ordered the bruschetta and a couple glasses of wine to start.... More 

Was this review helpful? Yes
Playa del Carmen, Mexico
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 25, 2015

Horrible service ! Horrible food ! This restaurant just does not deserve the restaurant name ! We were welcomed without even a hello, once seated at a table had to order the dishes away without even having time to consult the map ! The head room pressing us all the time when the restaurant was not full so no stress... More 

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Community of Madrid, Spain
Senior Contributor
31 reviews 31 reviews
13 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2015

We went in after seeing a couple eating a really promising pizza in the restaurant' terrace. And when we had ours, we were not disappointed! Great authentic Italian pizza, and lovely atmosphere with live music. Service is also great, and prices are acceptable.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

Forget what the people are saying. We are NY'ers and have been all over Italy. We've eaten here twice although we are at an all inclusive. Fresh, homemade pasta, impeccable service, great wine selection, and our server Gio (handlebar mustache) was on top of his game. Eat here!

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
11 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 13, 2015

Very bad service. Not great food either. Nobody asked us for anything we needed. No bread ever showed up. They served one entree to one of us and the rest waited to eat.

Was this review helpful? Yes
Arlington Heights, Illinois
Senior Contributor
27 reviews 27 reviews
22 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 2, 2015

My husband and I ate here last night and were pretty excited at the beginning. We stopped to glance at the menu while strolling along 5th ave and the hostess gave us a card good for a free glass of wine or margarita if we came back. The ambiance is beautiful and the free glass of wine was very good.... More 

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Stockholm, Sweden
Top Contributor
57 reviews 57 reviews
29 restaurant reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed December 29, 2014

Had pasta dinner here with my girlfriend. The food was barely average and the pasta a bit over cooked. I ordered a carbonara and I had to put a lot of cheese and salt in order for the food to taste something. Very bland. Our food was late, over 45 minutes, we didnt even get the entry dish which was... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 873 3621

Price and Cuisine

  • Average Prices: USD 15 - 30
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Romance
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Ambasciata D'Italia staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?