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Ambasciata D'Italia

$$
Italian, Pizza, Pasta
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5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
+52 984 873 3621
Website
Today
12:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 12:00 pm - 11:00 pm
Dining options: Lunch, Breakfast, Dinner, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 253 reviews
Visitor rating
  • 110
    Excellent
  • 56
    Very good
  • 28
    Average
  • 19
    Poor
  • 40
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Fine place but not coming back.

The food is good but expensive, the portions are very small, does not has air conditioned, the place is well decorated and has a great environment. Maybe you should try it.

3 of 5 starsReviewed June 5, 2015
Mrnietoe
,
Queretaro, Mexico
Good for:
  • Romantic
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253 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Fleet, United Kingdom
Contributor
19 reviews 19 reviews
10 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 29, 2015 NEW

We ate here in May 2015 after randomly selecting it from the many, many restaurants available. We were drawn in by the friendly and welcoming staff who were offering a taster slice of their pizza outside. I had a pizza and my Girlfriend had a pasta dish, both tasted fresh and were very tasty. The service throughout was courteous and... More 

Was this review helpful? Yes
Carlos L, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

Hi Matt Thanks for your review , we are very happy to read your excelent comments,thanks for mentioning our pizza and spaguetti , we hope to see you soon to keep trying out all of our different dishes. We are very happy that your visit has been so pleasant . Best regards... Ambasciata D Italia Relaciones Publicas Carlos Llamas More 

Pine Grove, Pennsylvania
Contributor
11 reviews 11 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

Our waiter Teyo, was great, very friendly, prompt, and courteous. The food was fantastic, we actually ate here twice during our stay, rather than the included food at the resort. The parma pizza is amazing, as was the gnocchi sorrentina and the fettuccine bolognese. Definitely recommend eating here while visiting 5th avenue in Playa del Carmen.

Was this review helpful? Yes
Carlos L, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

Hi Wesley Thank you for posting your comment , we are very pleased that your visit to the restaurant was a success , thanks for mentioning TEYO and the dishes that you tried, we are waiting for you soon on your next vacations with more italian flavor. Ambasciatta D Italia Relaciones Publicas : Carlos Llamas . More 

Queretaro, Mexico
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2015

The food is good but expensive, the portions are very small, does not has air conditioned, the place is well decorated and has a great environment. Maybe you should try it.

Was this review helpful? Yes
Carlos L, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

hi Mrnietoe Thank you very much for taking the time and sharing your opinion with us , we are really sorry about the air conditioning, but as you might have noticed the restaurant is a part of a hotel, (Hacienda Mariposa) which has an open air garden. You're welcome in your next vacation to continue testing our Italian menu. Ambasciata... More 

Houston, Texas
Top Contributor
136 reviews 136 reviews
89 restaurant reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed June 3, 2015

We agree with others here about the good food and view! Very friendly staff under the management of the ever professional David (formerly of Glass Bar/ Divino). Nice atmosphere, quite fun with a great view of 5th Ave for people watching on the terrace! Pizza was excellent from the Italian chef who clearly knows his stuff and we enjoyed the... More 

Was this review helpful? Yes
Carlos L, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

Hola slhguys Thank you very much for taking the time and share with us your excellent review . It's really motivating to know that our efforts are appreciated and have been welcomed . Our goal is to achieve more every day happy customers , we invite you to visit us on your next vacation with our Italian menu . Ambasciata... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed May 24, 2015

Homemade pasta and you could taste the difference. Sampled the pizza as well, and it was the same sort of quality. Wait staff was very personable, overall nothing but good things to say. Nice patio seating as well.

Was this review helpful? Yes
Carlos L, Director de Relaciones con Clientes at Ambasciata D'Italia, responded to this review

Hi Dave Thanks for your review , we are very happy to read your excelent comments, we hope to see you soon to keep trying out all of our different dishes. Ambasciata D Italia Relaciones Publicas : Carlos Llamas More 

Puebla, Mexico
Senior Contributor
26 reviews 26 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

Nice restaurant to stop by and enjoy a margherita pizza and a fetuccini with wine while watching people walk by at 5th avenue. Awesome environment and great flavor.

Was this review helpful? Yes
Carlos L, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

Hi Heidi Thank you very much for taking the time to write your comments, thanks for mentioning our pizza and spaguetti , for us your comments are very important , we invite you to come back soon and keep trying our Italian dishes , THANKS Ambasciata DItalia Relaciones Publicas : Carlos Llamas More 

Austin, Texas
Senior Contributor
30 reviews 30 reviews
18 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 19, 2015

Service and presentation was great, but unfortunately the pasta dishes we had just weren't. The pasta was cooked perfectly, but both the Mushroom Tortellini and Seafood spaghetti lacked any flavor. Shrimp in the spaghetti were tiny (and originally frozen) and the sauce on the tortellini was so thin it was almost soup. With good food, this place could be great.

Was this review helpful? Yes
Carlos L, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

HELLO MR. MIKE Thank you very much for taking the time to write a review , for us are very important criticals . they help us improve the quality of our restaurant. Assess your comment with the chef and management, we take your comments very seriously we apologize for the bad experience you had in our place, waiting for you... More 

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 13, 2015

Visited here in January I'm getting round to doing all my reviews eventually, reason I went in this place was due to nobody asking us to come in, so I thought that was Good sign, seat quick wasn't busy and all the order came out quickly and hot, I had the lasagne and the other half the linguini they forgot... More 

Was this review helpful? Yes
Carlos L, Director de Relaciones con Clientes at Ambasciata D'Italia, responded to this review

Thanks for taking the time to do your excellent comment , make us very happy that you had such a beautiful experience , we regret the potatoes , and we gonna insist on a good preparation of our waiters . Carlos L Ambasciata D Italia Relaciones con clientes More 

Sedgefield, Western Cape, South Africa
Top Contributor
73 reviews 73 reviews
50 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 8, 2015

Absolutely delicious! !! I had pork osso bucco which was HUGE and delicious. My husband had salmon which was great. Once again the staff looked after us like a dream. I definitely recommend

Was this review helpful? Yes
RP_Ambascitaditalia, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review
Google Translation

Hola Tamsyn L , le agradecemos mucho por tomarse el tiempo de escribir su reseña , nuestro ossobuco es uno... More 

Haifa, Israel
Contributor
14 reviews 14 reviews
4 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 30, 2015

Orders piza & pasta & salad and it was just great. The best Italian restaurant in Playa. Just visit here. The service was very kinndly and welcomed. It's located near the Soho hotel on the 10th avenue.

Was this review helpful? Yes
RP_Ambascitaditalia, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review
Google Translation

Hola Alonswis , gracias por tomarse el tiempo de escribir su comentario , nos gusta consentir y cuidar mucho a... More 

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Additional Information about Ambasciata D'Italia

Address: 5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
Phone Number: +52 984 873 3621
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
Open Hours:
Sunday 12:00 pm - 11:00 pm
Monday 12:00 pm - 11:00 pm
Tuesday 12:00 pm - 11:00 pm
Wednesday 12:00 pm - 11:00 pm
Thursday 12:00 pm - 11:00 pm
Friday 12:00 pm - 11:00 pm
Saturday 12:00 pm - 11:00 pm
Average Prices: USD 15 - 30
Cuisine: Italian, Pizza, Pasta

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Restaurant Details

Location and Contact Information

  • Address: 5ta Avenida con Calle 24, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 873 3621

Price and Cuisine

  • Average Prices: USD 15 - 30
  • Cuisine: Italian, Pizza, Pasta

Restaurant Characteristics

  • Good for: Romantic
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Ambasciata D'Italia staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?