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La Casa del Agua

Certificate of Excellence
$$$
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5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
+52 984 803 0232
Website
Today
4:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 4:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: La Casa del Agua was created in 2001 by the Spath family and offers a menu...
La Casa del Agua was created in 2001 by the Spath family and offers a menu of International cuisine with seafood specialties, personalized service, a warm atmosphere, and the soft sound of a waterfall. The diverse menu has European touch and Caribbean and Mexican flavors. The restaurant offers wines from over 140 vineyards from 12 countries. Open from 4pm to 12am El restaurante fue creado por la familia Spath en el 2001 ofreciendo un menu selecto de platillos Internacionales con especialidades en mariscos. Servicio personalizado, ambiente calido y unico realzado por el suave sonido de la cascada. La versatilidad del menu muestra desde los sabores europeos hasta la cocina mexicana y caribena. Cuenta con una coleccion de mas de 140 etiquetas de vinos de 12 paises. Abierto de 4pm a 12am
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Good for:
Casual Elegant
Romance
Doing business
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 671 reviews
Visitor rating
  • 467
    Excellent
  • 123
    Very good
  • 39
    Average
  • 20
    Poor
  • 22
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great Service

We started with Lobster Bisque and the caesar salad. vicente was our waiter and did a great job from the time we got there, until the time we left. Being from the Tristate area service is everything, and the service we received was one of the best services i've received in a long time. Vicente came... read more

5 of 5 starsReviewed April 22, 2015
Daniel U
,
Parsippany, New Jersey
Good for:
  • Romance
  • Doing business
  • Special occasions
  • Entertaining clients
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671 Reviews from our TripAdvisor Community

Date | Rating
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English first
Parsippany, New Jersey
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2015 NEW

We started with Lobster Bisque and the caesar salad. vicente was our waiter and did a great job from the time we got there, until the time we left. Being from the Tristate area service is everything, and the service we received was one of the best services i've received in a long time. Vicente came and prepared the salad... More 

Was this review helpful? Yes
Bristol, United Kingdom
Top Contributor
117 reviews 117 reviews
77 restaurant reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 17, 2015

The starter of scallops on risotto was delicious. We then shared the seafood platter. It was nice but not amazing. The prawns were a little over done. The mussels were fab though. I think if we had chosen risotto for main course it would have been a winner. Definitely worth a visit though but would choose something else next time!

Was this review helpful? Yes
Gabriela P, Director de Relaciones con Clientes at La Casa del Agua, responded to this review

Thank you so much for your comments, in La Casa del Agua we work very hard every day for achieving our must important goal that is the excellence of our food & services. We assure that we will do our best to settle the matter immediately and to your satisfaction. Kind regards, La Casa del Agua. More 

Dix Hills
2 reviews
5 of 5 stars Reviewed April 15, 2015

We went to this restaurant on the suggestion of our concierge at Grand Velas in Riviera Maya. I can HONESTLY say, as a New Yorker who expects top notch food because that is what we are used to, this meal was EXCELLENT. From the fresh made margaritas to the fresh, tableside prepared Caesar Salad, to the entrees (the black truffle... More 

Review collected in partnership with this restaurant

Was this review helpful? Yes
Gabriela P, Director de Relaciones Públicas at La Casa del Agua, responded to this review

Dear Mr. Marc, thank you for your nice review! We are delighted to read that you had a great experience in our restaurant and that you share our passion for food. Looking forward to have the honor of your visit in your next trip to Playa del Carmen. Kind Regards, La Casa del Agua More 

Playa del Carmen, Mexico
Senior Contributor
24 reviews 24 reviews
10 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 14, 2015

I enjoyed my visit to CASA DEL AGUA restaurant very much. Besides the others restaurants in Playa del Carmen, this one get special honors, following the quality and needs of any TOP International restaurant in the world. The menu is diverse... salads, meat, pasta, sea food, desserts, etc. I recommend Panacota, crab, portovelo, cayo crocante, tiramisu. Price is fair comparing... More 

Was this review helpful? Yes
Gabriela P, Director de Relaciones Públicas at La Casa del Agua, responded to this review

Thank you for your nice review! We are delighted to read that you had a great experience in our restaurant with the service and food. Looking forward to have the honor of your next visit!! :) Kind regards, La Casa del Agua More 

Contributor
13 reviews 13 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 13, 2015

We went twice during our one week stay. The restaurant is very well decorated, the staff really friendly and helpful. Excellent dishes and very good Margaritas and Mojitos!

Was this review helpful? Yes
Gabriela P, Director de Relaciones Públicas at La Casa del Agua, responded to this review

Dear Maria, thank you for your nice review! We are delighted to read that you had a great experience in our restaurant and that you share our passion for food. Looking forward to have the honor of your visit in your next trip to Playa del Carmen. Kind Regards, La Casa del Agua More 

Erie, Colorado
Top Contributor
139 reviews 139 reviews
104 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 10, 2015 via mobile

Went here with wife and daughter. Food was actually very good. I had tuna seviche for appetizer and poblano chicken for main course. Wife had coconut shrimp and lobster for dinner. The meal was prepared excellently. I also thought the wait staff was attentive and focused. Hostess was friendly and courteous as well. Desserts were good as well. Banana cake... More 

Was this review helpful? Yes
Gabriela P, Director de Relaciones Públicas at La Casa del Agua, responded to this review

Dear Sir first of all we would like to thank you for choosing La Casa del Agua. We feel very honored to had your preference. And thank you for your comments we always appreciate the time our clients spend in giving us feed back that surely is very helpful for us. We believe that is very important to people to... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Loved dining at La Casa Del Agua! Our hotel made our dining arrangements for a late dinner. We were immediately seated at a perfect table overlooking 5th. Our meals were great (short ribs and seafood pasta), but the best part was the caesar salad! Made table-side, it took about 10 minutes total, and he very carefully and purposefully made the... More 

Was this review helpful? Yes
Gabriela P, Director de Relaciones con Clientes at La Casa del Agua, responded to this review

Hello Natalie, Thank you for the great review! We are delighted to read that you had a great experience in our restaurant with the service and food. Looking forward to have the honor of your next visit! Best regards! More 

Senior Contributor
43 reviews 43 reviews
22 restaurant reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 2, 2015

I loved it here. The food was excellent and the atmosphere and decor was lovely. The staff were very friendly and helpful and catered for my dairy free diet very well.

Was this review helpful? Yes 1
Gabriela P, Director de Relaciones con Clientes at La Casa del Agua, responded to this review

Hello Trish, Thank you for the great review! We are delighted to read that you had a great experience in our restaurant with the service and food. Looking forward to have the honor of your next visit! Best regards! More 

Boulder, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 1, 2015

The staff was trained EXTREMELY well. Some of the best service I have ever received. The food was beautiful and tasty and a nice treat after all the other restaurants. Great wine and atmostphere

Review collected in partnership with this restaurant

Was this review helpful? Yes
Gabriela P, Director de Relaciones con Clientes at La Casa del Agua, responded to this review

Hello Jolee! Thank you for the great review! We are delighted to read that you had a great experience in our restaurant with the service and food. Looking forward to have the honor of your next visit! Best regards! More 

Hereford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 31, 2015

Staying at an all inclusive hotel for my 65th birthday,asked the hotel rep for her recommendation. Went with two friends from our home town we met at the hotel ( small world ). What a great place ! Four different meals, four happy people. Staff attentive without being too intrusive. Food excellent all meals presented to a very high standard.So... More 

Was this review helpful? Yes
Gabriela P, Director de Relaciones con Clientes at La Casa del Agua, responded to this review

Hello Denzil, We are delighted to read that you had two great experience in our restaurant with the service and food. Looking forward to have the honor of your next visit! Regards! La Casa Del Agua More 

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Restaurant Details

Location and Contact Information

  • Address: 5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 0232

Price and Cuisine

  • Average Prices: USD 30 - 45

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romance, Doing business, Special occasions, Entertaining clients

Description

La Casa del Agua was created in 2001 by the Spath family and offers a menu of International cuisine with seafood specialties, personalized service, a warm atmosphere, and the soft sound of a waterfall. The diverse menu has European touch and Caribbean and Mexican flavors. The restaurant offers wines from over 140 vineyards from 12 countries. Open from 4pm to 12am El restaurante fue creado por la familia Spath en el 2001 ofreciendo un menu selecto de platillos Internacionales con especialidades en mariscos. Servicio personalizado, ambiente calido y unico realzado por el suave sonido de la cascada. La versatilidad del menu muestra desde los sabores europeos hasta la cocina mexicana y caribena. Cuenta con una coleccion de mas de 140 etiquetas de vinos de 12 paises. Abierto de 4pm a 12am
Open Hours
Sunday
4:00 pm - 11:00 pm
Monday
4:00 pm - 11:00 pm
Tuesday
4:00 pm - 11:00 pm
Wednesday
4:00 pm - 11:00 pm
Thursday
4:00 pm - 11:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
4:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of La Casa del Agua and other visitors
1 question
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Questions? Get answers from La Casa del Agua staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?