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La Casa del Agua

Certificate of Excellence
$$$
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5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
+52 984 803 0232
Website
Today
4:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 4:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: La Casa del Agua was created in 2001 by the Spath family and offers a menu...
La Casa del Agua was created in 2001 by the Spath family and offers a menu of International cuisine with seafood specialties, personalized service, a warm atmosphere, and the soft sound of a waterfall. The diverse menu has European touch and Caribbean and Mexican flavors. The restaurant offers wines from over 140 vineyards from 12 countries. Open from 4pm to 12am El restaurante fue creado por la familia Spath en el 2001 ofreciendo un menu selecto de platillos Internacionales con especialidades en mariscos. Servicio personalizado, ambiente calido y unico realzado por el suave sonido de la cascada. La versatilidad del menu muestra desde los sabores europeos hasta la cocina mexicana y caribena. Cuenta con una coleccion de mas de 140 etiquetas de vinos de 12 paises. Abierto de 4pm a 12am
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Good for:
Casual Elegant
Romance
Doing business
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 653 reviews
Visitor rating
  • 452
    Excellent
  • 121
    Very good
  • 38
    Average
  • 20
    Poor
  • 22
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
fantastic food, great atmosphere

Great service, delicious food and nice interior. The waiter helped us with choice of food which was fantastic - we went for the `la casa del aqua salad` to share and fish of the day and miso morita grouper. Delicious!

Review collected in partnership with this restaurant

5 of 5 starsReviewed March 28, 2015
,
Tamworth, United Kingdom
Good for:
  • Casual Elegant
  • Romance
  • Doing business
  • Special occasions
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Delivery
  • Late Night
  • Dessert
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653 Reviews from our TripAdvisor Community

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English first
Tamworth, United Kingdom
2 reviews
5 of 5 stars Reviewed March 28, 2015 NEW

Great service, delicious food and nice interior. The waiter helped us with choice of food which was fantastic - we went for the `la casa del aqua salad` to share and fish of the day and miso morita grouper. Delicious!

Review collected in partnership with this restaurant

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
41 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2015 NEW via mobile

Three of our four meals - seafood risotto, short ribs, & miso morito grouper - were excellent. Our waiter was awesome, but the service while waiting for a table was shaky as an ordered app never arrived. The place was extremely busy with a few large parties (including one that was accompanied by many secret service agents), which undoubtedly played... More 

Was this review helpful? Yes
Boston
Contributor
16 reviews 16 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 26, 2015 NEW

Food was excellent and views from deck are so nice. Place seems needs some updating but food was excellent.

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Thank you for your nice review! In our La Casa del Agua we are committed to follow the path of excellence. That's why we would love to have your feedback about the things we can improve so we can have you full satisfaction in your visit. Could you please be so kind to contact us and provide us with this... More 

Detroit
Senior Contributor
45 reviews 45 reviews
26 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW

Had dinner at Casa de Agua during 2010, 2012 and 2013 trips to Playa del Carmen. Having been delighted with the food, service and setting each time, we made reservations for the second night of our 2015 trip. Party of 4--food was excellent but service was way, way beyond leisurely and well into annoyingly slow. While easily corrected, the servers... More 

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Dear Sir first of all we would like to thank you for choosing La Casa del Agua for the fourth time in your holidays. We feel very honored to have your preference. We would like to extend our most sincere apologies for the issue with our service, we really would love to make it up to you. Could you please... More 

Milton, GA
Top Contributor
74 reviews 74 reviews
55 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 23, 2015

We celebrated here for our friends birthday. We all ordered the steak which was absolutely delicious. We ordered a $36 bottle of Cabernet that was great (they had selections up to $5,000!!)! Would have given it 5 stars but we all subbed the potato for double veggies and we got 3-5 tiny slices total.

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Dear Sir or Madam Thank you for your nice comments, we feel very happy to read that you had a great experience celebrating your friends birthday at La Casa del Agua. :) We would like to extend our most sincere apologies for the issue with the vegetables, please contact us by email grupos@lacasadelagua.com.mx so we can make it up to... More 

Green Brook, New Jersey
1 review
5 of 5 stars Reviewed March 23, 2015

Lovely meal. It was our daughters favorite restaurant of the week. Services was spot on. I got extremely hot towards the end of our meal and was fanning myself. A waiter noticed this and brought over a portable fan. Now that's what I call attentive!

Review collected in partnership with this restaurant

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Thank you for your nice review!! :D We are delighted to read that you had a great experience in our restaurant with the service and food. Looking forward to have the honor of your next visit!! :) Kind regards, La Casa del Agua More 

Contributor
18 reviews 18 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015

I love the steak with Roquefort sauce, it is my fave! try the salads and don't miss the desserts. Chef Isvi is one of the Best in the Riviera MAya, if you have time get to know him he's got a great personality and is very knowledgeable on food and wine.

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Thank you for your nice review!! :D We are delighted to read that you had a great experience in our restaurant and that you share our passion for food and wine. Looking forward to have the honor of your next visit!! :) Kind regards, La Casa del Agua More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

We were taken to La Casa Del Aqua during our holiday in Mexico, from the moment You walk in you feel wow this is a very special place. The restaurant is wonderful decor And surroundings great. The meal we had was a fantastic experience you must order The sea food platter for starters the variation and amount of different sea... More 

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Dear Ray thank you for your nice review!! :D We are delighted to read that you had a great experience in our restaurant and that you share our passion for food and wine. Looking forward to have the honor of your next visit!! :) More 

Bowie, Maryland
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 17, 2015

I always bring friends here because I know the food and service will be outstanding. The presentation of the delicious food is great.

Was this review helpful? Yes
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Thank you for your nice review and for recommending us with your friends!!! You are the best. :D We are delighted to read that you had a great experience in our restaurant and that you share our passion for food and wine. Looking forward to have the honor of your next visit!! :) Kind regards, La Casa del Agua More 

Horseheads, New York
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2015

The food, service, atmosphere, and menu are all excellent. This is a restaurant that you will never forget and will always want to visit while in Playa. It is such a pleasure to be pampered and have such wonderful tasting food and such great service. Can't wait to return.

Review collected in partnership with this restaurant

Was this review helpful? Yes 1
CarlaToledo, Public Relations Manager at La Casa del Agua, responded to this review

Thank you for your nice review! We are delighted to read that you had a great experience in our restaurant and that you share our passion for food and wine. Looking forward to have the honor of your next visit!! :) Kind regards, La Casa del Agua More 

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Restaurant Details

Location and Contact Information

  • Address: 5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 0232

Price and Cuisine

  • Average Prices: USD 30 - 45

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romance, Doing business, Special occasions, Entertaining clients

Description

La Casa del Agua was created in 2001 by the Spath family and offers a menu of International cuisine with seafood specialties, personalized service, a warm atmosphere, and the soft sound of a waterfall. The diverse menu has European touch and Caribbean and Mexican flavors. The restaurant offers wines from over 140 vineyards from 12 countries. Open from 4pm to 12am El restaurante fue creado por la familia Spath en el 2001 ofreciendo un menu selecto de platillos Internacionales con especialidades en mariscos. Servicio personalizado, ambiente calido y unico realzado por el suave sonido de la cascada. La versatilidad del menu muestra desde los sabores europeos hasta la cocina mexicana y caribena. Cuenta con una coleccion de mas de 140 etiquetas de vinos de 12 paises. Abierto de 4pm a 12am
Open Hours
Sunday
4:00 pm - 11:00 pm
Monday
4:00 pm - 11:00 pm
Tuesday
4:00 pm - 11:00 pm
Wednesday
4:00 pm - 11:00 pm
Thursday
4:00 pm - 11:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
4:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of La Casa del Agua and other visitors
1 question
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Questions? Get answers from La Casa del Agua staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?