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Boulevard Kukulkan Km 9.5 | Playa Caracol, Cancun, Mexico
+52 998 883 0398
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Ranked #197 of 596 Restaurants in Cancun
Price range: $30 - $50
Hours:
Sun - Sat 12:30 am - 11:00 pm
Cuisines: Mexican, Seafood
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
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284 reviews from our community

Visitor rating
    117
    82
    37
    23
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Top Contributor
84 reviews 84 reviews
55 restaurant reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed November 22, 2014

Mocambo, well a story this will be.... We were given a recommendation to try this place from another waiter at another restaurant and sure enough it turned out to be a major disappointment and horrible experience. We arrived at the restaurant which is well located, beach front with a great view of the water. Our waiter Hector seated us and... More 

Was this review helpful? Yes
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello, we appreciate your comments! We'll will work on your suggestions, and we hope to have you back on your next visit. Best regards. Mocambo More 

West Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
18 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 19, 2014

We celebrated my uncles 80th birthday at Mocambo and we all had an amazing time. The staff was courteous and even brought out a large slice of cake for the entire table to share. The buffet was full of great options. I personally ate my fair share of ceviche, salad, calamari, shrimp soup, and oysters. The selection was plentiful and... More 

Was this review helpful? Yes
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thank you very much for your comments. Love to hear you had a great time with us! Hope to see you around soon. Best Regards Mocambo Cancún More 

Montreal, Canada
Contributor
17 reviews 17 reviews
7 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 17, 2014

wonderful menu and selection, but don't go there if you are in a rush. Its set outside (but covered) so don't go there if you absolutely want A/C.

Was this review helpful? Yes
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello, we appreciate your comments! We'll will work on your suggestions, and we hope to have you back on your next visit. Best regards. Mocambo More 

Hartland, Wisconsin
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 11, 2014

All of our food was cold and really was not very good. Even the fajitas were not hot! It might have been good if hot but alas it was cold. When we went to pay the bill the waitress stood at our table waiting for the money and then proceeded to count it in front of us. Very rude!

Was this review helpful? Yes 1
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! We are working hard to improve on want you mention! Hope to see you around soon so we can give you a better experience! Best Regards Mocambo Cancún More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 8, 2014

I have been to Mocambo several times during my trips to Cancun and have recommended it to my friends. After this last visit I will not recommend it or go back again. The quality of the food has decreased as well as the variety they offer and the service was very poor. We had just arrived from the airport and... More 

Was this review helpful? Yes 1
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! We are working hard to improve on the things you mentioned! Hope to see you around soon so we can give you a nice experience again! Best Regards Mocambo Cancún More 

Contributor
14 reviews 14 reviews
4 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 5, 2014

Food was not fresh, the lobster and shrimp were very chewy and hard. Very mediocre. Waiter was impatient. Very expensive and not worth it.

Was this review helpful? Yes 1
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! We are working hard to improve on want you mention! Hope to see you around soon so we can give you a better experience! Best Regards Mocambo Cancún More 

Oeiras
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2014

Good food, great view and a wonderfull staff. Ask for Jesus, very nice man. We eat lobster and we recomend.

Was this review helpful? Yes
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! Love to hear you had a great time in Sr Frogs! Hope to see you around soon! Best Regards Mocambo Cancún More 

Plano, Texas
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 26, 2014

This restaurant is located right next to our hotel so we always get suckered into the convenience of it. I will never go here again. They actually ask you what country you're from BEFORE they seat you. I'm sure this is so they can give you a spanish or English menu but it felt like a big pricing difference menu... More 

Was this review helpful? Yes 1
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! We are working hard to improve on what you mention. Hope to see you around soon! Best Regards Mocambo Cancún More 

Massapequa, New York
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 25, 2014

pretty location, but DARK. not enough light on table to even read the menu. very awkward. Food was ok - not great. Appetizer calamari was best of our meal. my daughter ordered shrimp cocktail appetizer, this is vastly different from what we are used to in the US. Served as almost a soup-like/gazpacho presentation with small shrimps buried inside. other... More 

Was this review helpful? Yes 1
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! We are working hard to improve on what you mention. Hope to see you around soon! Best Regards Mocambo Cancún More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

Wow Awesome View! Right next to the water. Live music. Awesome Food (Ceviche to die for), People were super nice. Cost is reasonable! this was our place to go. We tried the ceviche, mariscos soup, toritia soup, fish tacos and it did not disappoint. If you ask your hotel people they can give you a coupon for 2 free alcohol... More 

Was this review helpful? Yes
RhippieAgency, Director de Relaciones con Clientes at Mocambo's, responded to this review

Hello! Thanks for your comments!! Love to hear you had a great time in Sr Frogs! Hope to see you around soon! Best Regards More 

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Additional Information about Mocambo's

Address: Boulevard Kukulkan Km 9.5 | Playa Caracol, Cancun, Mexico
Phone Number: +52 998 883 0398
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
Open Hours:
Sunday 12:30 am - 11:00 pm
Monday 12:30 am - 11:00 pm
Tuesday 12:30 am - 11:00 pm
Wednesday 12:30 am - 11:00 pm
Thursday 12:30 am - 11:00 pm
Friday 12:30 am - 11:00 pm
Saturday 12:30 am - 11:00 pm
Average Prices: USD 30 - 50
Cuisine: Mexican, Seafood

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