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Ruth's Chris Steak House

Certificate of Excellence
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Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
Bus stop 20 feet away main door.
1(998) 885-0500
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Today
1:00 pm - 11:30 pm
Closed now
See all hours
Hours:
Sun - Sat 1:00 pm - 11:30 pm
Dining options: Dinner, Late Night, Lunch, Reservations, Seating, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 540 reviews
Visitor rating
  • 365
    Excellent
  • 100
    Very good
  • 39
    Average
  • 24
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Just like home

No it is not just like homemade, but just like the Ruth"s Chris restaurants at home in the US. We went to this one in 2013 for our anniversary dinner and I did not write a review, but after going to Harry's for our anniversary this year I though I should help my fellow travelers with a review for... read more

5 of 5 starsReviewed 5 days ago
volleyball-Jim
,
HartfordCt
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540 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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HartfordCt
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

No it is not just like homemade, but just like the Ruth"s Chris restaurants at home in the US. We went to this one in 2013 for our anniversary dinner and I did not write a review, but after going to Harry's for our anniversary this year I though I should help my fellow travelers with a review for a... More 

Helpful?
Thank volleyball-Jim
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

While other food was good in Cancun, not beef so decided to see if Ruth's Chris was as good as other locations. Steak was superb, as always. Sides excellent.

Helpful?
Thank Deborah P
Atlanta, Georgia
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing, food was great and so was the staff, I would return again, they even gave us desert for our anniversary.

Helpful?
Thank Vacationgirl315
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

We love Ruth's Chris Steak House and the CanCun restaurant is true to the quality and service of the Franchise. The 3 course menu is worthwhile it had a surf & turf option. Best scallops and lobster ever! I shared it with my daughter and it was just right for us. Top service trained staff and truly amazing food. The... More 

Helpful?
Thank A TripAdvisor Member
Baltimore, Maryland
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The restaurant itself is very beautiful compared to other locations I've been to. But the service was great. Soon as my husband and I walked in the door they asked if we had reservations and I said yes for 8:30 (it was 8:05 we were early) without even looking at a computer or list of reservations they said welcome Mr.... More 

Helpful?
Thank Jen D
Leesburg, Virginia
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife enjoyed her lobster tail special, but my lamb chops were a disaster. I ordered medium rare, and they were close to well-done. The manager, who was very helpful, brought out a new batch and they were barely seared. He told me to wait until my hot plate had cooked them a bit more. Great, but I don't want... More 

Helpful?
Thank Christopher B
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Walked in off the street with the Mrs and three kids, The kids the kids meals all very nice other than the pasta my Daughter didn't like to much but my kids dont eat much when we are out. Mrs and myself shared the signature porter house for two. The signature is butter in the hot skillet which made the... More 

Helpful?
Thank Jamie D
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016

We came here on NYE early dinner (5pm). When I reserved I asked if they offered the "Classic Menu" (offered before 6pm), and over phone they said Yes. When I arrived our server said it's not offered today so that was disappointment. NYE for the restaurant didn't start till 10pm seating, so not sure why the Classic menu is not... More 

Helpful?
Thank Heidi C
winnipeg
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 4, 2016

i had high expectations for this place. The food was good but i found it very salty. it was a pricey place, our bill was over $200 american and we only had 3 drinks. they do have some interesting things on the menu though, i may go back to try some other options. the service was below par, they left... More 

Helpful?
Thank sweet_lemonWinnipeg
Glasgow, United Kingdom
Level Contributor
53 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 3, 2016

We visited the restaurant during our summer holiday to Cancun and we were very impressed. Our waiter was so attentive and got us everything we required. He also advised us when we were ordering several sides that they were big enough for two which we greatly appreciated as we would have ordered far too much food otherwise. Our steaks were... More 

Helpful?
Thank Nicola P

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Restaurant Details

Location and Contact Information

  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 1(998) 885-0500

Price and Cuisine

  • Average Prices: USD 50 - 100
  • Cuisine: American, Steakhouse

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romantic, Special occasions, Business meetings, Large groups
Open Hours
Sunday
1:00 pm - 11:30 pm
Monday
1:00 pm - 11:30 pm
Tuesday
1:00 pm - 11:30 pm
Wednesday
1:00 pm - 11:30 pm
Thursday
1:00 pm - 11:30 pm
Friday
1:00 pm - 11:30 pm
Saturday
1:00 pm - 11:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
2 questions
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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?