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Bubba Gump Shrimp Co.

#151 of 640 Restaurants in Cancun
Certificate of Excellence
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Flamingo Plaza | Zona Hotelera, Cancun, Mexico
011529981930380
Website
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Dining options: Lunch, Dessert, Dinner, Breakfast, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 1,212 reviews
Visitor rating
  • 485
    Excellent
  • 369
    Very good
  • 208
    Average
  • 77
    Poor
  • 73
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great but greasy

Great service and friendly staff. A good variety to order from and food was on the table quickly. There were some amazing drinks on the menu, things we've never seen in UK before. The food was ok....didn't taste too bad but everything we ordered was deep fired and greasy! Huge portions so beware... read more

4 of 5 starsReviewed July 2, 2015
charlietroy
,
Ironbridge Gorge, United Kingdom
Good for:
  • Families with children
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1,212 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Milwaukie, Oregon
Level Contributor
4 reviews
2 of 5 stars Reviewed July 7, 2015 NEW

My daughter and I planned all week of our vacation to visit Bubba Gump in Cancun due to sentimental reasons. I am sure we may have had a bad experience but everyone else around us seemed happy or sort of. Waited 20 minutes after seating for water/waiter. The place was not crowded. Had to flag down someone for help. So... More 

Was this review helpful? Yes
Factoryville, Pennsylvania, United States
5 of 5 stars Reviewed July 5, 2015 NEW

This place was tons of fun! It reminded me of the movie, Forrest Gump, with every turn. I love the move, so I had to try it out! My meal was good, my husband and I had a nice breakfast there, and the cost was okay. Loved the feeling I got there and was smiling when I left... I see... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Shannon F! We are glad to read your great review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More 

West Palm Beach, Florida
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2015 NEW

stop for couple drink and eat the chicken winds, I'm used to the one on Fort Lauderdale, but overall was nice, got some souvenirs with my drinks.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello hugo629! Thank you so much for your nice review. We really look forward to seeing you soon. Run Forrest! More 

Ironbridge Gorge, United Kingdom
Level Contributor
92 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 2, 2015 NEW

Great service and friendly staff. A good variety to order from and food was on the table quickly. There were some amazing drinks on the menu, things we've never seen in UK before. The food was ok....didn't taste too bad but everything we ordered was deep fired and greasy! Huge portions so beware how much you order.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello charlietroy! Thank you so much for your nice review. We really look forward to seeing you soon. Run Forrest! More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 2, 2015 NEW via mobile

Well my new husband was desperate to visit Bubba Gumps, and was totally over their when he knew they were showing the big fight (boxing match) as well. So off he went to book a table- they were very helpful and even let him choose his own table, but then he did have to pay a large deposit to reserve... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Dear Zoë B, We are sincerely grieved for the incidents that occurred during your visit. We regret that your experience was not as you expected. All our staff is fully committed to create unforgettable experiences and mainly to create an unbreakable bond with our customers to bring them back to Bubba Gump. We really appreciate your comments, which help us... More 

Superior, Colorado
Level Contributor
199 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 1, 2015 NEW

I like the different ways they cook the shrimp, grilled all flavors is best. Shrimp soup, Shrimp Salad, its all good...Its still a chain though & they all are about the samer.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello RossA65! Thank you so much for your review. We really look forward to seeing you soon. Run Forrest! More 

Dothan, Alabama
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

The food was as expected since me and the wife have ate at Bubba Gumpson previous occasions in Florida. The service is so low that I cannot express my frustration. I continuously had to ask for waiters and our food was not served at the same time. I noticed this with other couples/groups also. If you want more tea, put... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Dear Bill A, We are sincerely grieved for the incidents that occurred during your visit. We regret that your experience was not as you expected. All our staff is fully committed to create unforgettable experiences and mainly to create an unbreakable bond with our customers to bring them back to Bubba Gump. We really appreciate your comments, which help us... More 

common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

We had eaten at Bubba Gump Shrimp in other locations and have enjoy them. This was no exception. Our service was good. The food was better than average. It was a nice change of pace from eating other Mexican delights.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi Pat W! Thank you so much for your awesome review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We really look forward to seeing you soon! Run Forrest! More 

Hampton, Virginia
5 of 5 stars Reviewed June 30, 2015

EXCELLENT! I can't say enough about this place! It was really good. I loved the run forrest run and stop forrest stop signs. The food was good. The drinks were good. I will be visiting Bubba Gumps Again.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello KeiWhit! We are glad to read your great review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More 

Arnaudville, Louisiana
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 26, 2015

The food was overpriced and only average. The service wasn't horrible but considerably slow even for island time.

Was this review helpful? Yes 1
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review
Google Translation

Estimado divegranny1, Primero que nada agradecemos te hayas tomado unos minutos para escribirnos y dejarnos saber tu opinión. Todos los... More 

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Additional Information about Bubba Gump Shrimp Co.

Address: Flamingo Plaza | Zona Hotelera, Cancun, Mexico
Phone Number: 011529981930380
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
Cuisine: Seafood

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Restaurant Details

Location and Contact Information

  • Address: Flamingo Plaza | Zona Hotelera, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 011529981930380

Price and Cuisine

  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Bubba Gump Shrimp Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?