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Bubba Gump Shrimp Co.

#151 of 633 Restaurants in Cancun
Certificate of Excellence
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Flamingo Plaza | Zona Hotelera, Cancun, Mexico
011529981930380
Website
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Dining options: Dinner, Lunch, Breakfast, Dessert, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 1,146 reviews
Visitor rating
  • 454
    Excellent
  • 346
    Very good
  • 198
    Average
  • 76
    Poor
  • 72
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
great food

Terrific service, food very good . The help was excellent. We ate there 3 times during our vacation. Shop was nice. Location is on the bus line, Less than $2.00 American.

4 of 5 starsReviewed April 30, 2015
bigbossman2015
,
Cicero, New York
Good for:
  • Families with children
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1,146 Reviews from our TripAdvisor Community

Date | Rating
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English first
Sunderland, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2015

This was a fab eatery, just to say you have tried it! They play forrest Gump movie with subtitles, their cocktail menu is on a ping pong bat! You have two signs 'RUN FORREST RUN' and 'STOP FORREST STOP' when you show the stop one yourwaiter attends your table immediately! Outside they have Lt Dan's bar where you can also... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello samantha l! We are glad to read your great review and know that you enjoyed our place big time! We are happy to hear that you enjoyed our concept! We hope to see you back very soon! Thank you! Run Forrest! More 

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2015

I love all the menu and the sauces, I´ll definitely be back soon. What I don´t like was the temperature, it was too cold.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello taniacr! We are glad to read your great review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More 

Manchester
Contributor
15 reviews 15 reviews
4 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 4, 2015

We have stayed at the Hyatt across the road for the last few years and always said we would go Bubba Gump. This year we did and i can say the waiter service is ok not great, it doesn't seem they are organised, the food is mediocre but it is expensive to eat here. We had a large beer 22... More 

Was this review helpful? Yes 1
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Dear ManchesterGaz, First let us thank you for your review, all comments from our guests are very important and all of them help us to become always better. Be sure we have taken immediate action to correct the misses we had during your visit. We would like to get more feedback from you, so our General Manager can adjust the... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2015 via mobile

Good food,good service,clean, a little pricey,drinks could have been stronger but overall we were satisfied

Was this review helpful? Yes 1
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello ericka52977! Thank you so much for your great review. We really look forward to seeing you soon. Run Forrest! More 

Oxford, England, United Kingdom
Top Contributor
116 reviews 116 reviews
33 restaurant reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed May 2, 2015

great food, funky décor, quick service and lovely glass souvenirs. Waiters were lovely nice end to my holiday, portions are massive!

Was this review helpful? Yes 1
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Beth L! Thank you so much for your great review. We really look forward to seeing you soon. Run Forrest! More 

Senior Contributor
22 reviews 22 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 1, 2015

Service was excellent ! They really entertained the kids. The food was great ! Huge portions a bit pricey but worth it. Even bought some of the souvenirs !

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello JJwood5! Thank you so much for your awesome review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We really look forward to seeing you soon! Run Forrest! More 

Clarenville, Canada
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 1, 2015

Staff was very friendly and the Corona was cold. Oh and the food was good too. We ate in the air conditioned section and it was a nice break from the 35 degree heat. We would definitely go back.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Oliver W! We are glad to read your nice review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More 

Cicero, New York
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 30, 2015

Terrific service, food very good . The help was excellent. We ate there 3 times during our vacation. Shop was nice. Location is on the bus line, Less than $2.00 American.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello bigbossman2015! Thank you so much for your nice review. We really look forward to seeing you soon. Run Forrest! More 

Texas
Contributor
13 reviews 13 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 27, 2015

Apparently they tried to simulate an American style restaurant (Forest Gump themed), and failed miserably at all but the beer. Avoid this place if you're craving american seafood.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Dear TexasPOTUS, First let us thank you for your review, all comments from our guests are very important and all of them help us become always better. Be sure we have taken immediate action to correct the misses we had during your visit so that next time we can surpass your expectations. We would like to get more feedback from... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 26, 2015 via mobile

Now, I must say I love Forrest Gump. The restaurant, Bubba Gump Shrimp Co. at the Cancun Airport was our first experience with the franchise. At first view it seemed a bit kitschy but once seated and given the lay of the land by the great staff there, we felt the love and enjoyed the whole vibe. (Including the TV... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Mamanenya! Thank you so much for your awesome review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We really look forward to seeing you soon! Run Forrest! More 

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Restaurant Details

Location and Contact Information

  • Address: Flamingo Plaza | Zona Hotelera, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 011529981930380

Price and Cuisine

  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Bubba Gump Shrimp Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?