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Bubba Gump Shrimp Co.

Flamingo Plaza | Zona Hotelera, Cancun, Mexico
011529981930380
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Ranked #144 of 549 restaurants in Cancun
Cuisines: Seafood
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
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706 reviews from our community

67% Recommend
    262
    216
    122
    54
    52
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

Food: Really good food and generous portion sizes. Meals aren't expensive or overpriced, however, there will be an optional 111 pesos service charge on the end of the bill which is around £6 which can bump up the price a little. Atmosphere: Great themed restaurant throughout and really good service. We were well looked after by our host. Location: Easy... More

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi LC-92X! We are glad to read your awesome review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 13, 2014

We always make a stop at Bubba Gumps when we go to Cancun. The food is fantastic as well as the ambiance. Our service this time was pretty bad almost terrible but we figure that has to happen 1 time out of 50. Food did not disappoint. The band was great and we will definitely return.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hola Kreese32! Thank you so much for your nice review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We will be talking to our staff about your comments, and we would like to get more feedback from you, so our General Manager can adjust the operations if... More

markham, ontario
Contributor
15 reviews 15 reviews
3 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 13, 2014

Fantastic service and food. We like to check out these restaurants all over the world but it was the first time travelling with our baby. The waitress went upon and beyond to cater to him picking him up and playing with him allowing us to enjoy our food. Which was as always just great. We like to end our visits... More

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Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi ashleia! We are glad to read your great review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More

Top Contributor
71 reviews 71 reviews
45 restaurant reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 13, 2014

Visited Bubba Gumps before in Florida , but this was a much better experience . We ordered starters which was a big mistake along with the main meals as the portions are huge ! Everything was perfectly cooked , well presented and absolutely delicious ! The staff were smiley,bubbly and friendly , nothing more than you would expect from this... More

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Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Helmsleysxboy! Thank you so much for your nice review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We will be talking to our staff about your comments, and we would like to get more feedback from you, so our General Manager can adjust the operations if... More

Yukon, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 11, 2014

We always include a visit to Bubba Gumps on our trips here. We really like the food, and the entire experience is very enjoyable. it has become and will remain a tradition for us to enjoy and experience every year.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello smoketr! We are glad to read your review and know that you enjoyed our place big time! We hope to see you back very soon! Thank you! Run Forrest! More

Contributor
11 reviews 11 reviews
4 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 11, 2014

You can't be disappointed with the entertainment and food in the BGSF. Service was good but got a bit fed up with hawkers trying to sell photos and clowns with balloons seeking cash. Bubba would not have wanted his shrimp to be overshadowed by this! Nevertheless still a good family dinner experience.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hola Mark R! Thank you so much for your nice review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We will be talking to our staff about your comments, and we would like to get more feedback from you, so our General Manager can adjust the operations... More

Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 10, 2014

Fun atmosphere with great service. Food was good but very OVERPRICED. This was the most expensive dinner we paid for over a 6 day vacation.

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Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Amy R! First let us thank you for your review, all comments from our guests are very important and all of them help us become always better. We would like to get more feedback from you, so our General Manager can adjust the operations if needed. If you could please send us an email to gustavom@meracorporation.com so we can... More

Hull
Senior Contributor
22 reviews 22 reviews
16 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 8, 2014

We stayed all inclusive in cancun but we ate here twice cos it was so good. I had the big prawn meal with all different prawns and it was amazing. We thoroughly enjoyed it, especially the cocktails haha.

Was this review helpful? Yes 1
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi ClaireCox83! Thank you so much for your nice review. We are thrilled you loved our fresh made from scratch food, our ice cold cocktails and great energetic and personalized service. We really look forward to seeing you soon! Run Forrest! More

Dakar, Senegal
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 6, 2014

I went to Bubba Gumps because I had heard great things and had never been before. My experience left a LOT to be desired. Not worth my time or money.

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Community M, Manager at Bubba Gump Shrimp Co., responded to this review

Hello Shaylanchrismac First let us thank you for your review , all comments from our guests are very important and all of them help us become always better. We are sorry our Venue and your experience was not up to your standards and expectations. Did you visit us at the Airport or in the Hotel Zone in Cancun? We would... More

Bridgend, United Kingdom
Contributor
15 reviews 15 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2014

We went here twice and had fantastic food on both occasions. The first time we were offered the forrest gump trivia quiz by a very energetic server who really did do a good job of keeping us entertained, and upon answering all his questions correctly were given free mojitos. The food was fantastic, tasty and was part of a very... More

Was this review helpful? Yes
Community M, Manager at Bubba Gump Shrimp Co., responded to this review

Hi Neil G! Thank you so much for your awesome review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We will be talking to our staff about your comments, and we would like to get more feedback from you, so our General Manager can adjust the operations... More

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