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All 598 Cancun Restaurants

Bubba Gump Shrimp Co.

Flamingo Plaza | Zona Hotelera, Cancun, Mexico
011529981930380
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Ranked #146 of 598 Restaurants in Cancun
Cuisines: Seafood
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
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898 reviews from our community

Visitor rating
    345
    274
    154
    65
    60
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Denver, Colorado
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 18, 2014 NEW

My partner and I were there on December 4, 2014 having a meal before getting on the plane. We tried to ask for the shrimp to be separated from the veggies in some deep fried mess they sold and were assured they would but never did. Never checked to see if we needed refills. Then two women who looked to... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello JoeyAlan, First of all thank you so much for taking some time to write us a review. All comments from our guests are very important and all of them help us to become alwaysbetter. We would like to let you know this TripAdvisor account is from the Hotel Zone location, not Airport, however your comments has been taken to... More 

Crete, Greece
Top Contributor
51 reviews 51 reviews
20 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 18, 2014 NEW

Having been to Bubba Gump in Orlando, Anaheim, New Orleans, Hong Kong, Bali and Manila, what do you think, that we would leave Forest in Cancun without a visit .. ??? We like the style of these restaurants the food is more or less the same with little changes depending where you are. Well you can not do wrong and... More 

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Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello stylianmos, Thank you so much for your awesome review. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great energetic and personalized service. We really look forward to seeing you soon! Run Forrest! More 

Worcester, United Kingdom
Contributor
16 reviews 16 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014 NEW

We just had drinks, and it is nice to visit to have that experience but it is very expensive. It was however pleasant.

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Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello Mumsy797, First let us thank you for your review, all comments from our guests are very important and all of them help us to become always better. We would like to get more feedback from you, so our General Manager can adjust the operations if needed. If you could please send us an email to gustavom@meracorporation.com so we can... More 

Cancun, Mexico
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 14, 2014 NEW

Just didn't like it! Had some empanadas and they were nearly empty! The steak was sooooo dry and no sauce with it! The cheesecake we had was so bad an salty we had to send it back! They had to bring another one! Service was ok, could be better! Would never go back to this bubba gump or any other... More 

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Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi Jeremy85100, We are sincerely grieve for the incidents that occurred during your visit. We regret that your experience was not as you expected. All our staff are fully committed to create unforgettable experiences and mainly to create an unbreakable bond with our customers to bring them back to Bubba Gump. We really appreciate your comments, which help us to... More 

Moscow, Moscow City, Russia
Top Contributor
86 reviews 86 reviews
55 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 13, 2014

Love Bubba Gump,however just a bit pricey in comparison to many local restaurants but the quality is always good.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi John W, Thank you so much for your review. We will be talking your comments to our General Manager, and we would like to get more feedback from you, so we can adjust the operations if needed. If you could please send us an email to gustavom@meracorporation.com so we can follow it up. We really look forward to seeing... More 

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 5, 2014

Food was just average- nothing special and just OK. Ambience was good, fun theme and service was good. Probably would not go back as a couple.

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi Cindy K, We are sincerely grieve for the incidents that occurred during your visit. We regret that your experience was not as you expected. All our staff are fully committed to create unforgettable experiences and mainly to create an unbreakable bond with our customers to bring them back to Bubba Gump. We really appreciate your comments, which help us... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 3, 2014

First visited bubba gump here in 2007 and loved it since been to Florida and new York one and always been good..visited Cancun in November and the place looks like it could do with a good refurb they Dont even ask u the questions about the film or use the run forest run or stop forest stop sign anymore which... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hola Andrezza_Rafa, First of all thank you so much for taking some time to write us a review. We are glad to read your comments and realize how important is every single detail to make happy and satisfy our guest day by day. We are thrilled you loved our fresh made from scratch food, our ice cold drinks and great... More 

Senior Contributor
45 reviews 45 reviews
40 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 1, 2014

Really strange atmosphere and we were sat outside and there was a guy singing live. He wasn't great! It was a bit loud so we went inside and it was a really flat atmosphere. Food came and chips were cold so we sent them back. Shrimp was nice but you can pay much less for fresher! Won't be visiting again... More 

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hello LuciaArnone, First of all thank you so much for taking some time to write us a review. All comments from our guests are very important and all of them help us to become always better. We are deeply sorry about the misses that we had during your visit. Most of our guest love our patio's music but your comments... More 

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2014

We had a ton of food it was very reasonable in cost. We always stop here when by one because we like getting our photo taken as a souvenir (cheesy we know but we still do it!)

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Hi Sarah K, We are glad to read your nice review and know that you enjoyed our place big time! Stop with us once again! Run Forrest! More 

Kingston, Canada
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 29, 2014

The ambiance was fun and the server was good, but the food was disappointing, The two kinds of shrimp my wife and I had were O.K., but the fries were awful. We have eaten in other places in Cancun where the cost is less and the food is better. .

Was this review helpful? Yes
Community M, Gerente at Bubba Gump Shrimp Co., responded to this review

Dear Murray S, We are sincerely grieve for the incidents that occurred during your visit. We regret that your experience was not as you expected. All our staff are fully committed to create unforgettable experiences and mainly to create an unbreakable bond with our customers to bring them back to Bubba Gump. We really appreciate your comments, which help us... More 

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Additional Information about Bubba Gump Shrimp Co.

Address: Flamingo Plaza | Zona Hotelera, Cancun, Mexico
Phone Number: 011529981930380
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
Cuisine: Seafood

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?