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TGI friday

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Cancun airport, Cancun, Mexico
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Dining options: Seating, Waitstaff
Good for: Families with children
Description: In the Cancun airport!

TripAdvisor Reviewer Highlights

Read all 94 reviews
Visitor rating
  • 14
    Excellent
  • 31
    Very good
  • 23
    Average
  • 14
    Poor
  • 12
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Great way to prime for a flight!

Its your typical fare but surprisingly tasty...maybe because the buffets were getting older than I thought! Try to know what your going to order for drinks and food, before the waiter comes...because they are sometimes hard to track down and because of that, know that 45 min is barely enough time... read more

3 of 5 starsReviewed 1 week ago
Todd T
,
Denver, Colorado
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94 Reviews from our TripAdvisor Community

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Ottawa,Canada
Level Contributor
288 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stopped there waiting for my fight. I had the salmon with pasta. It was reasonable good and tasty. Service was OK.

Helpful?
Thank MichaelOttawa_Canada
Denver, Colorado
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Its your typical fare but surprisingly tasty...maybe because the buffets were getting older than I thought! Try to know what your going to order for drinks and food, before the waiter comes...because they are sometimes hard to track down and because of that, know that 45 min is barely enough time to get that beer and app before you have... More 

Helpful?
Thank Todd T
Kansas City
Level Contributor
133 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got to the airport early-you don't have much of a choice anymore. We had to wait around 3 hours for our flight, so it is a nice place to sit and relax. We had the veggie wrap and it came with fries. We split it and each had a soft drink. The place was packed with people but it... More 

Helpful?
Thank skipsaundra
Montreal
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 15, 2015

Food is fair and what you expect from this chain. We got a verry bad surprise when we came back to Canada and saw that the waiter charged us 110$ for 2 meals and a coke. I think they know that people won't be coming back anytime soon and won't keep an airport receip and somehow play with the bills.... More 

Helpful?
Thank wilder79
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Good Afternoon. First of all I want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. I have shared your comments with the restaurant team and we are actively taking steps to improve our staff service. I'll try to reach you by private message, in order to... More 

Calgary, Canada
Level Contributor
137 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed December 13, 2015

I figured this was my best bet at the Cancun airport and I was right. Burgers are amazing! Cold XX beer and Jack Daniels burger with sweet potato fries was the best I have had in ages. Service is good. They are busy but manage to get everyone in and out - and fast if you need it! Highly recommend.

Helpful?
Thank Donna M
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Good afternoon. We thank you so much for all of your positive comments. We are happy to read that your experience was good in general, and that the facilities and service were awesome. We're glad to help making you feel a little less stressed about your flight. Please share with us your photos in our Social Networks! When're you coming... More 

Derby, United Kingdom
Level Contributor
63 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed December 10, 2015

Enjoyable pre flight burgers, typical TGIF fare, reasonable service. Disappointed that the larger option beer choice was mysteriously not available - surely it's not that difficult to keep enough larger glasses for keg beer?? Beware - it got hotter the further back you go in the cave like restaurant - a table nearer the front would have been more pleasant... More 

Helpful?
1 Thank NC11035
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Dear Jennifer G, First of all I want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. I have shared your comments with the hotel team and we are actively taking steps to make sure it will not happen again. We hope that if your travels bring... More 

Kent
Level Contributor
281 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed November 23, 2015

It's TGI Fridays and in an airport so does what it says on the tin. Nothing special but decent enough as a stop gap until you get on your flight

Helpful?
Thank geordie9Kent
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Hello Geordie9Kent Thank you for taking the time to write a review about your recent visit. I am very sorry that your experience was not up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions... More 

Grain Valley, Missouri
Level Contributor
64 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 17, 2015

It's not far from the gates and shopping area in Terminal 2 which is where most international flights depart from. We had good service as well.

Helpful?
Thank MikeTheTraveler56
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Good afternoon First of all I want to thank you for taking the time to share the comments of your past visit. We are happy to read that your experience was good in general, and that the facilities and service were awesome. Thank you again for your positive review. It will be a pleasure to welcome you back during your... More 

Toluca, Mexico
Level Contributor
111 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed November 11, 2015

I visited the place to have a quick lunch before leaving Cancún. The dishes are the standard for a TGI F. The waiter was rather slow while attending us and did not show a helpful attitude: He forgot the sauces and beverages. Something I found very disturbing and weird is that he requested us to pay just in the middle... More 

Helpful?
Thank pavelreyesmercado
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Good Afternoon. First of all I want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. I have shared your comments with the restaurant team and we are actively taking steps to improve our staff service. I'll try to reach you by private message, in order to... More 

brighton
Level Contributor
9 reviews
5 of 5 stars Reviewed November 6, 2015

We had a great meal and superb cocktails here before we flew. Good quick service and could have easily stayed longer!

Helpful?
Thank jumpinjezabel
Liz N, Director de Relaciones con Clientes at TGI friday, responded to this review

Good afternoon. We thank you so much for all of your positive comments. We are happy to read that your experience was good in general, and that the facilities and service were awesome. We're glad to help making you feel a little less stressed about your flight. Please share with us your photos in our Social Networks! It'll be our... More 

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Restaurant Details

Location and Contact Information

  • Address: Cancun airport, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Description

In the Cancun airport!

Questions & Answers

Questions? Get answers from TGI friday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?