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Chili's

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Mexican
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Malecon Las Americas, Cancun, Mexico
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Dining options: Late Night
Description: In the new section of Plaza Las Americas mall.

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 15
    Excellent
  • 21
    Very good
  • 13
    Average
  • 5
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Slow, very slow...

It took them about 15 minutes for someone to show up to the table. We knew what we wanted so we ordered it right away. Then it took them half an hour to bring the food... It's been 15 min since I aked for the bill... and no luck yet. Btw I wrote this on my galaxy phone while waiting... read more

3 of 5 starsReviewed October 4, 2013
Miguel B
,
Cancun, Mexico
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58 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
City San Fernando, State California
Top Contributor
71 reviews 71 reviews
38 restaurant reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 13, 2014

Took the ferry over to Plaza Americas and caught some movies, shopped and had lunch one day and dinner another. Service was spot on (thanks Iban) and chicken fajitas were just like back home. Let me say that the mojitos were good but the Magaritas were excellent.

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the Netherlands
Contributor
18 reviews 18 reviews
8 restaurant reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed November 5, 2013

We visited Chili's on 2 occassions and were very much impressed. The service is very friendly. The menu is very clear and illustrated with pictures, so you get a good impression. The food is very tasty and the portions are huge (very tastefull and warm). The waiters and also the cook which present you the food are very hygienic! We... More 

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Cancun, Mexico
Contributor
12 reviews 12 reviews
4 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 4, 2013

It took them about 15 minutes for someone to show up to the table. We knew what we wanted so we ordered it right away. Then it took them half an hour to bring the food... It's been 15 min since I aked for the bill... and no luck yet. Btw I wrote this on my galaxy phone while waiting... More 

Was this review helpful? Yes
Vancouver, Canada
Top Contributor
82 reviews 82 reviews
66 restaurant reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 10, 2013

I went here with a few friends on two separate occasions. On our first visit there were a couple of guys blowing up balloons and making different animals for the tourists. If you say "no thank you" they will spend a couple of minutes with you regardless. It is hard to not leave a tip, since they are very friendly.... More 

Was this review helpful? Yes
Top Contributor
150 reviews 150 reviews
80 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed June 11, 2013 via mobile

Food and prices are ok, but service is quite slow and if you need something, even the check, you better get that arm ready to raise a hand for a while before someone notices that. Now what I really don't get is why they open for breakfast, all waiters seem to be asleep.

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Whitby, Canada
Senior Contributor
23 reviews 23 reviews
10 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 21, 2013

We had two wonderful meals while sitting on the patio overlooking the ocean in the evening. Prices were reasonable and service was excellent.

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 26, 2013

Urgh...what happened to Chilis....I used to love it. This was utter garbage. Terrible food.....Why don't they just serve a plate of salt. credit card machines don't work...clueless servers....items listed on the menu not available...not one....but 3 or 4. NEVER again! id rate it 0 if i could.

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Taber, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
4 of 5 stars Reviewed February 20, 2013

not very busy despite being where it is. very good margaritas !!! service a bit slow, but not bad. pretty much as expected.

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San Antonio, TX
Senior Contributor
43 reviews 43 reviews
28 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2013 via mobile

This is the first time in the last four trips to Cancun where we didn't do all inclusive and on the beach type of resort and this was a cool restaurant to spend a few hours. We sat on the patio that is virtually on the beach and enjoyed our time drinking tall beers and eating bottomless chips. Honestly they... More 

Was this review helpful? Yes 1
La Cala de Mijas, Spain
Top Contributor
237 reviews 237 reviews
197 restaurant reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed November 23, 2012

Great food and excellent value.We had quesadillas and chicken strips and both were amazing.Coors lite beers and a marguerita cocktail.Service was really good and we enjoyed it as much as we have in chillis in Orlando.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Malecon Las Americas, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

Price and Cuisine

  • Cuisine: Mexican

Description

In the new section of Plaza Las Americas mall.

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?