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Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun, Mexico
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Ranked #267 of 529 restaurants in Cancun
5 visitor photos
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83 reviews from our community

56% Recommend
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sparks, Nevada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2014

We were seated immediately and served drinks quickly. We ordered chips and salsa right away and they were great. Our lunch was good, hot and fresh. Staff was very friendly and quick to serve us.

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San Antonio, Texas
Senior Contributor
33 reviews 33 reviews
11 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 20, 2014

Was not busy when there for dinner and only went because someone had recommended the chicken alfredo. So I ordered it and it was great. The chicken crispers were not cooked all the way and not good but they took it off the bill. Service was slow for it not being busy. Can't remember other dish but it was good.... More

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Los Angeles, California
2 reviews
1 of 5 stars Reviewed January 23, 2014

Ordered large fajitas to share with my wife and are convinced that we got a small portion. Hardly enough for 1 person, no rice, no beans just chicken on a bed of cooked soggy onions. They gave us a small side of (scoop) of pico de gallo, guacamole, cream and cheddar cheese. When we asked for additional they charged us... More

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4 reviews 4 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 2, 2014

It was the worst food I ever had outside the US. I went to Chilis hoping my wife would get some burger(s) to eat but they messed up the entire order. First of all they forgot to serve us water till the check came in and when i ordered bottled water they assumed I wont need a glass...??? He forgot... More

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Senior Contributor
43 reviews 43 reviews
6 restaurant reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed October 21, 2013

I have eaten there before. Nothing particular, but the ribs are usually fine. They have a table ad for tribute day with ribs combinations at reduced prices. I went over the menu from the ad with the waiter. Check time I discover that the offer is only good for Tuesdays. Called the manager, and he pointed to the fine print... More

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Mexico City, Mexico
Top Contributor
55 reviews 55 reviews
30 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 3, 2013

If you've been to a Chili's, this is just exactly the same.. you have no idea that you're in Cancun. The food was exactly the same as you would expect, nothing surprising here, and it is not local (fish is frozen!). I was actually dissapointed and I afterwards when getting to know La Isla, I would have prefered one of... More

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Chard, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 27, 2013

Excellent, varied menu. Fajitas and Burritos were delicious, well presented and good value. Excellent cold beers very welcome on a very hot day when we visited here.Waitresses friendly and helpful. Gratuities are included in the prices. Well worth a visit.

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Monterrey, Mexico
Top Contributor
69 reviews 69 reviews
44 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 11, 2013

Your typical, trusted, average quality, average price American food. I consider Chili´s a family place with a wide menu where everyone will find something good. We like the boneless Buffalo wings, we like the burgers, we like the ribs. These are all OK, no frills. But everyone in our family consider Chili´s the cathedral… not the cathedral, the Vatican, the... More

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Austin, Texas
19 reviews 19 reviews
9 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 11, 2013

I ordered a burger with fries. Everything tasted good, but I got sick from it the next day. Also, the waiter took a while with the food order and gave us the wrong check. Not a good experience.

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1 review
3 of 5 stars Reviewed August 5, 2013 via mobile

We went in our first day of vacation to plaza la isla and after we found that most of the restaurants close early on Sundays, we found chilis opened. So we ordered some cilantro pasta and chicken pita, the first time served both plates were cold so we returned them, the second time served we found a RUBBER BAND in... More

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