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Chili's

Mexican
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Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
+52 998 883 5513
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Dining options: Late Night, Dinner, Lunch, Breakfast, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 148 reviews
Visitor rating
  • 38
    Excellent
  • 45
    Very good
  • 29
    Average
  • 18
    Poor
  • 18
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Always reliable and tasty

Very happy to find Chilis in this shopping center sitting outside with a lovely view over the canal and passing boats. Staff were extremely friendly and my steak and chips & my husband's burger were perfectly cooked.

4 of 5 starsReviewed 1 week ago
kirstine2013
,
San Francisco, California
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148 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
274 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 1 week ago

Very happy to find Chilis in this shopping center sitting outside with a lovely view over the canal and passing boats. Staff were extremely friendly and my steak and chips & my husband's burger were perfectly cooked.

Helpful?
Thank kirstine2013
Montreal, Canada
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I had a bowl of pork and salad and rice. It was really bad. The salad was not fresh, no dressing, so dry. Nothing like my other experiences with other chilies in other parts of the world . Not recommended.

Helpful?
Thank NassimKitty
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

I'm writing this review on behalf of my mother. On Monday evening December 7th, my mother ate the Margarita Mexican Bowl (burrito bowl) with chicken at Chili's at La Isla Mall in Cancun. On early Tuesday morning, she became violently ill, could not leave the bathroom, vomiting and diarrhea for 3 - 4 consecutive hours until the doctor arrived. My... More 

Helpful?
Thank Tammy B
Todos Santos, Mexico
Level Contributor
64 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed October 17, 2015

We stopped by this Chili's after working a long day in Cancun. I was ready for something scrumptious to eat and to relax for a while. I have NOTHING good to say about this Chilis. I ordered the Chicken Fajita Pita and the Pita was SO HARD that I couldn't eat it. And my chicken was UNDERCOOKED. I rarely (and... More 

Helpful?
Thank Vmami
West Yellowstone, Montana
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed October 8, 2015 via mobile

We went only because my friend hadn't been to a Chili's in years. WELL now it can be a few more years. Food was good, service slow, it was mid afternoon, we were warned a/c was not working. We had a pleasant time, enjoying each others company but nothing exceptional about this chain restaurant, stick to one of the restaurants... More 

Helpful?
Thank yellowstone59758
1 review
1 of 5 stars Reviewed September 30, 2015

As for every weekend as long as i could remember this has always been my favorite restaurant to have fun and eat with my family until now. This is my experience. We waited at the hostes' podium for about 15 mins looking to see if anyone would make eye contact with us but no one came to assist. Waiters were... More 

Helpful?
Thank Zayel R
Lexington, Kentucky
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 30, 2015

The food was good, and our server was attentive. The atmosphere was good. It was very festive and lively.

Helpful?
Thank mrssisgain
Cleveland, Ohio
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2015

I'm not sure I'm able to write a 100 character review of Chili's...It is Chili's, but in Cancun, Mexico.

Helpful?
Thank djvano
Houston, Texas
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 15, 2015

I am a big fan of Chillis,But this one I have to say was not so good, service is slow,and I really had to wait for someone to come to my table and ask if I needed something else! other than that food is good, price is good, Hope this review helps to improve the service.

Helpful?
Thank Jess J
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2015

Food was good and service was great. Very consistent with U.S. restaurant. Staff is very attentive to your needs.

Helpful?
Thank Craig W

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 883 5513

Price and Cuisine

  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's and other visitors
1 question
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Standish, Maine

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?