We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chili's

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
+52 998 883 5513
Website
Add hours for Chili's and help diners know when to go.
+ Add hours

TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 33
    Excellent
  • 38
    Very good
  • 25
    Average
  • 16
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Beach side dinner

Restaurant was located inside the mall on Ground floor. There was an indoor and outdoor beach side area. It was strong wind at night. With a light jacket / sweater to avoid get cold after meal. Staffs were nice and dining area was clean. Sea wave sound around you. Romantic dinner... read more

4 of 5 starsReviewed March 21, 2015
Winfield T
,
Kln
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kln
Senior Contributor
47 reviews 47 reviews
18 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 21, 2015

Restaurant was located inside the mall on Ground floor. There was an indoor and outdoor beach side area. It was strong wind at night. With a light jacket / sweater to avoid get cold after meal. Staffs were nice and dining area was clean. Sea wave sound around you. Romantic dinner. Selected a chili chicken with corn and french fried... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 27, 2015

We didn't encounter some of the same problems others did here. Our waiter was nice enough and the food was decent. Service was a bit slow, but that seems to be the norm here. About $600 pesos for a family of three which is a decent price for Cancun.

Was this review helpful? Yes
Winnipeg, Canada
Top Contributor
186 reviews 186 reviews
92 restaurant reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 26, 2015

The place I was staying at wasn't ready, so the beach in front of Chili's was where they drove me to to kill some time. I generally prefer more local feeling places, so the fact that I enjoyed this really impressed me! I enjoyed sitting outside and watching the ocean waves. The service was great and I thoroughly enjoyed the... More 

Was this review helpful? Yes
Oshawa, Canada
Contributor
14 reviews 14 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 24, 2015

We went to chilis tonight. Should be a safe bet right? Nope. Would not advise it. Wasn't horrible but not great, and actually quite disappointing. Went there to get some familiar food, not just the regular Mexican fare. We went in and no one greeted us. That was ok as we wanted to check the menu and prices. Then the... More 

Was this review helpful? Yes
midwest town, illinois
Contributor
12 reviews 12 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015 via mobile

First stop off when arriving - it was good and we had good service. Our waitress struggled with English - but we made it thru. Exchange rate is different at every place.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 30, 2014

horrible service, and bad food. we eat with young kids, and what was represented on the kids menu, was not at all what we got. watch out when paying with a credit card - they'll run it through before you can tip, so they get cash.

Was this review helpful? Yes
Senior Contributor
46 reviews 46 reviews
40 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 22, 2014

love this place as its really casual and good service with simple but delicious food. love the sticky chicken and fries!

Was this review helpful? Yes
Moscow, Russia
Contributor
12 reviews 12 reviews
6 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 25, 2014 via mobile

Waited for 2 beers and a snack for 30 minutes. Then another 20 minutes for the check. So totally they stole 50 minutes of our life which is a lot to my mind. Food is not bad, but expensive, and terrible service as a berry on a cake.

Was this review helpful? Yes
Vancouver,BC
Contributor
14 reviews 14 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 4, 2014

If you eat out in Cancun, either you can go really cheap and rough it $2-3 taco meals (nothing like taco bell):) or you eat out in regular restaurants and spend about $20 per head. Chilis was a breath of fresh air offering $12-14 meals and $5-7 kiddie meals....

Was this review helpful? Yes
Denver, Colorado
Contributor
13 reviews 13 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 4, 2014

wanted to get a regular bite to eat, outside of our hotel, and didn't want to go far. conveniently located across from the Westin in the bustling mall area. A/C wasn't working properly, food was just ok, service was ok, nothing like the USA version of Chili's.

Was this review helpful? Yes

Travelers who viewed Chili's also viewed

Cancun, Quintana Roo
Cancun, Quintana Roo
 
Cancun, Quintana Roo
 

Been to Chili's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 883 5513

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?