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Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun, Mexico
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Ranked #313 of 596 Restaurants in Cancun
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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116 reviews from our community

Visitor rating
    30
    35
    23
    14
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 30, 2014

horrible service, and bad food. we eat with young kids, and what was represented on the kids menu, was not at all what we got. watch out when paying with a credit card - they'll run it through before you can tip, so they get cash.

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Senior Contributor
45 reviews 45 reviews
40 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 22, 2014

love this place as its really casual and good service with simple but delicious food. love the sticky chicken and fries!

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Moscow, Russia
Contributor
12 reviews 12 reviews
6 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 25, 2014

Waited for 2 beers and a snack for 30 minutes. Then another 20 minutes for the check. So totally they stole 50 minutes of our life which is a lot to my mind. Food is not bad, but expensive, and terrible service as a berry on a cake.

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Vancouver,BC
Contributor
12 reviews 12 reviews
5 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 4, 2014

If you eat out in Cancun, either you can go really cheap and rough it $2-3 taco meals (nothing like taco bell):) or you eat out in regular restaurants and spend about $20 per head. Chilis was a breath of fresh air offering $12-14 meals and $5-7 kiddie meals....

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Denver, Colorado
Contributor
13 reviews 13 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 4, 2014

wanted to get a regular bite to eat, outside of our hotel, and didn't want to go far. conveniently located across from the Westin in the bustling mall area. A/C wasn't working properly, food was just ok, service was ok, nothing like the USA version of Chili's.

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Top Contributor
108 reviews 108 reviews
63 restaurant reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 28, 2014

Stopped in to get out of the sun. One of the only indoor places to eat at la isla. We only wanted a appetizer, they only have a couple, got loaded potatoes. was very good. Hostess could not explain what one of the starters were and the waiter spoke broke broken english. Came to about $20.00 for 2 sodas and... More 

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Senior Contributor
37 reviews 37 reviews
23 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 25, 2014

An American mainstay. What you would expect from any, every Chili's. Looking for something familiar in a popular destination, this is it for you.

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Winston Salem, North Carolina
Top Contributor
93 reviews 93 reviews
49 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 10, 2014

After a week in Mexico I wanted something familiar and suddenly came upon a Chili's right on the beach in the middle of the Cancun Tourist Hotel Area. We opted for the outdoor sitting on a deck right off the beach. They even have an available shower to rinse off the sea salt and sand that gets everywhere and all... More 

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
8 restaurant reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 30, 2014 via mobile

I always try and find something good to balance out any negatives I a review but this restaurant doesn't make it easy for me! We were being harassed outside this shopping arcade one afternoon when we ventured out from our all inclusive resort further on down the coast...everyone seems to want a piece off the tourist action in an area... More 

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Michigan
Contributor
17 reviews 17 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 24, 2014

First of all, I do love Chili's and eat there all the time back home. It was very hot out and we just needed to get inside to cool off, have an appetizer, and maybe 1 or 2 beers. I thought how could we go wrong at a chilis...this particular one however was terrible. The waiter came to our table... More 

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Additional Information about Chili's

Address: Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun, Mexico
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

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Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?