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Hacienda Sisal

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Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
998-848-82-20
Website
Today
5:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 5:00 pm - 11:00 pm
Dining options: Breakfast, Late Night, Dinner, Dessert, Lunch, Buffet, Reservations

TripAdvisor Reviewer Highlights

Read all 875 reviews
Visitor rating
  • 463
    Excellent
  • 245
    Very good
  • 106
    Average
  • 39
    Poor
  • 22
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Nice place, good food.

The place was nice, nicer inside than what it looked like from the outside. There was a live trio serenading tables. food and service were very good. I didn't get the feel of a high end restaurant though, but a great family restaurant.

4 of 5 starsReviewed July 21, 2015
Tony C
Good for:
  • Large groups
  • Local cuisine
  • Families with children
  • Doing business
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875 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015 NEW

The place was nice, nicer inside than what it looked like from the outside. There was a live trio serenading tables. food and service were very good. I didn't get the feel of a high end restaurant though, but a great family restaurant.

Was this review helpful? Yes
Dana Point, California
Level Contributor
29 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 14, 2015

Pork chop was well cooked. Little sides were not very tasty. But, yet the guacamole was mixed at our table and was very good. Ambience was good. Staff very attentive.

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New York City, New York
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 14, 2015

Food and service were excellent. Fun environment with very good selection. Nice choice as part of Royal Sands all inclusive options. Recommended with large family.

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Gordonsville
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 12, 2015

Great atmosphere sphere and great food. Gabriela was an excellent waitress!! Linguine with shrimp and chipotle creamsauce was very good. Just the right amount of spice.

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Lexington, Kentucky
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 12, 2015

We found this restaurant on tripadvisor and decided to try it. They had great guacamole and pretty good entrees. I got fajitas and they were ok and my husband got conchinita pibil which was good. Our concierge at the Marriott gave us a card for 2 free after dinner drinks and the waiter introduced me to tequila creme. It was... More 

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Smithville, Tennessee
Level Contributor
108 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed July 11, 2015

Good food, good location. Service was a little slow but the Mariachi band made it a great choice! I felt it was a little pricey compared to some other establishments we dined in.

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Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 7, 2015

Food was excellent but be prepared to wait about 1/2 hour to be waited on then an hour for food. If you have a couple hours to spend then you will love.

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San Francisco, California
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015

1. Parking: lots of parking 2. Ambiance: beautiful decor and a fountain in the dining area 3. Food: tasty and nicely presented 4. Drinks: The Mango Margaritas we HUGE and so tasty!!! 5. Service: exceptionally friendly and spoke great English 6. Notes: We had just flown in and arrived at the restaurant after 10:00pm. Even that late the staff and... More 

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El Paso, Texas
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 5, 2015

Food was fantastic and service was impeccable. You need to eat here , it's beautiful inside and out.

Was this review helpful? Yes 1
Ontario
Level Contributor
45 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 2, 2015

We make sure we eat here every time we are in Cancun. The staff is always friendly and they have the best Mexican Food in the area. Even better than the resort we were staying at.

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Additional Information about Hacienda Sisal

Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
Phone Number: 998-848-82-20
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
Open Hours:
Sunday 5:00 pm - 11:00 pm
Monday 5:00 pm - 11:00 pm
Tuesday 5:00 pm - 11:00 pm
Wednesday 5:00 pm - 11:00 pm
Thursday 5:00 pm - 11:00 pm
Friday 5:00 pm - 11:00 pm
Saturday 5:00 pm - 11:00 pm
Cuisine: Mexican, Pizza

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 998-848-82-20

Price and Cuisine

  • Cuisine: Mexican, Pizza

Restaurant Characteristics

  • Good for: Large groups, Local cuisine, Families with children, Doing business
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
4 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?