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Hacienda Sisal

Certificate of Excellence
Mexican
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Blvd Kukulcan 32, Cancun, Mexico
Website
Today
5:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 5:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Buffet, Late Night, Dessert
Good for:
Families with children
Large groups
Local cuisine
Entertaining clients
Breakfast/Brunch
Lunch
Dinner
Reservations
Buffet
Late Night
Dessert

TripAdvisor Reviewer Highlights

Read all 764 reviews
Visitor rating
  • 402
    Excellent
  • 215
    Very good
  • 94
    Average
  • 35
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Good Mexican Food Value Priced

Nice atmosphere with good, not great, Mexican food. Very good service and fairly expansive menu. Good for families.

4 of 5 starsReviewed February 25, 2015
seamonkey2013
,
Fenwick Island, Delaware
Good for:
  • Families with children
  • Large groups
  • Local cuisine
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Buffet
  • Late Night
  • Dessert
Add Photo Write a Review

764 Reviews from our TripAdvisor Community

Date | Rating
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English first
Fenwick Island, Delaware
Contributor
12 reviews 12 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015 NEW

Nice atmosphere with good, not great, Mexican food. Very good service and fairly expansive menu. Good for families.

Was this review helpful? Yes
Boston
Senior Contributor
21 reviews 21 reviews
4 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 24, 2015 NEW

This restaurant was one that was "recommended" in a book of places given to us by our hotel when we checked in. Seeing as it is on the property of a sister hotel to where we were staying, we were not expecting much and chalked it up to cross-promotion. We were VERY pleasantly surprised! We did not have a reservation,... More 

Was this review helpful? Yes
Springfield, Mo
Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 21, 2015

We hold have turned it years earlier. Ate there twice this week, should have gone more. Great food and by far the best margaritas! Please try it! You will jot be disappointed!

Was this review helpful? Yes
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2015

This was recommended by someone at the hotel. It was a great experience. Magaritas and food was excellent and a 3 pc band strolled through the restaurant and played requests. I loved hearing the accordian and the vocalist was very good.

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Clinton, Tennessee
Reviewer
5 reviews 5 reviews
4 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2015

If you're looking for a casual meal of Mexican food in a Hacienda feeling, this is the place to go. This is a location that we like to go to when we first arrive in Cancun as the meal can be as fast (if we're tired from travel) or long as you like. There is no rush at any restaurant... More 

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Thiells, NY
Senior Contributor
26 reviews 26 reviews
5 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 19, 2015

Since we were staying at the Royal Sands, it was convenient for us to walk over to the Hacienda Sisal one late afternoon for a couple of margaritas and snacks. The atmosphere and the food was great. While we sat outside on the porch, we did go inside to look around and were very impressed at how nicely it was... More 

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Boston, Massachusetts
Contributor
13 reviews 13 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Amazing food, great entertainment, beautiful outside and inside seating, big portions, delicious margaritas and exceptional service, especially from Gabby.

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Cancun, Mexico
Top Contributor
58 reviews 58 reviews
25 restaurant reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed February 18, 2015

We have been living here for years and never tried this restaurant and decided one night to give it a go. For what is supposed to be a real Mexican restaurant, the food was not good. Their are many other choices for Mexican food and suggest passing this one by

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stonington
Contributor
12 reviews 12 reviews
3 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 17, 2015

We enjoyed our visit and we would recommend the food and the atmosphere. We did not have a reservation so we did have to sit on the front porch. This did not alter our perception of the experience. I enjoyed sampling the appetizers. The door man at our hotel gave us a coupon for free drinks but we realized we... More 

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NEWBURY, NH
Contributor
18 reviews 18 reviews
14 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 12, 2015

A few years ago I wrote a review about how poor this restaurant was. This has changed. The food and service we had was the best as part of the royal Sands all inclusive. We both had filet and it was the best beef of the trip. The only problem was getting reservations since the all inclusive package required reservations... More 

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan 32, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

Price and Cuisine

  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children, Large groups, Local cuisine, Entertaining clients
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
1 question
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?