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Hacienda Sisal

Certificate of Excellence
Mexican, Pizza
As featured in Cancun with Family and 1 other guide
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Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
998-848-82-20
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Today
5:00 pm - 11:00 pm
Open now
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Hours:
Sun - Sat 5:00 pm - 11:00 pm
Dining options: Late Night, Dinner, Lunch, Buffet, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 1,049 reviews
Visitor rating
  • 557
    Excellent
  • 302
    Very good
  • 123
    Average
  • 42
    Poor
  • 25
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great Place to Eat

Hacienda Sisal in front of the Royal Sands Resort was a real pleasure. The staff was consistently friendly and attentive and the decor was tasteful and attractive. The mango margarita I had was blended to smooth deliciousness. They have a nice variety of dishes at reasonable prices. I had the... read more

5 of 5 starsReviewed yesterday
oogramm
,
Sacramento, CA
via mobile
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1,049 Reviews from our TripAdvisor Community

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Sacramento, CA
Level Contributor
49 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Hacienda Sisal in front of the Royal Sands Resort was a real pleasure. The staff was consistently friendly and attentive and the decor was tasteful and attractive. The mango margarita I had was blended to smooth deliciousness. They have a nice variety of dishes at reasonable prices. I had the stuffed chicken breast, which looked and tasted delicious. I recommend... More 

Helpful?
Thank oogramm
Bruce Twp
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 stars Reviewed 4 days ago NEW

Good food great time! Close to shopping mall, walking distance to large mall. Food is very good and margaritas are even better!

Helpful?
Thank Jeffrey S
Gladwin
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We only left the resort property for one meal, and that was at Hacienda Sisal. It was easily within walking distance of the all-inclusive Barcelo resort. Portions were generous enough for my wife and myself to share an entree. We had chips & guacamole for an appetizer. The amount was very generous and it was prepared right at our table.... More 

Helpful?
Thank GladwinGuy
Houston, Texas
Level Contributor
7 reviews
4 restaurant reviews
1 of 5 stars Reviewed 5 days ago NEW

Stuffed Grouper fish small portion over cooked, did not taste any shrimp or lobster. Rice wasn't completely cooked and was cold when served. Carrot did not appear to have been cleaned / peeled. No plans to go back to Sistal.

Helpful?
Thank Waltk01
Seattle, Washington
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

New menu, lost the combinations which we loved. The food is well above average but the music that used to be nightly is now two nights a week. The music and atmosphere along with fresh guacamole were the biggest draw. Will definitely check before going to make sure the musicians will be there alsol

Helpful?
Thank JGC29
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

Flautas were wet and sad. Mashed potatoes were gummy like wallpaper paste. Cochinita pibil was well executed. Table side guacamole was very good. Craft beers were flat and nasty. Much better Mexican food is available nearby.

Helpful?
Thank Brian B
North Wales, Pennsylvania
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 stars Reviewed 1 week ago

Sisal is a lovely though large restaurant - gorgeous leaded glass windows - in the old Mexico style. The service is impeccable and the food matches. They start by presenting each table with a delish black bean and chip offering. Great Mexican fare and seafood. Don't miss the dessert cart.

Helpful?
Thank zalester
Livonia, Michigan
Level Contributor
160 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 1 week ago

It was raining on our first night in Cancun, so we decide to save all of our favorite restaurants along the lagoon for later in the week. When we asked the bellman for a recommendation on Mexican food, he sent us to this place and we were very happy with his choice. We had large margaritas, an order of guacamole,... More 

Helpful?
Thank advonefin
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My mother and I had a fantastic meal at Sisal last night. Don't hesitate--it won't disappoint. Service was great, outdoor patio was so pleasant, family friendly. The carnitas was to die for. Best pork I've ever had. My mother was raving about the shrimp and lobster enchiladas. Tasty margaritas! Take the bus--it's super easy and about a dollar.

Helpful?
Thank Sara H
NJ
Level Contributor
75 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the place is lovely and the staff couldn't have been nicer. The drinks were good and well priced. The food, while good and beautifully presented, was only average; we did better at lower-end places. The strolling musicians were obtrusive rather than entertaining, and the female singer was overwhelming! I would recommend it for the drinks, appetizers and atmosphere, not... More 

Helpful?
1 Thank mniNJ

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 998-848-82-20

Price and Cuisine

  • Cuisine: Mexican, Pizza

Restaurant Characteristics

  • Good for: Families with children, Business meetings, Large groups, Local cuisine
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
5 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?