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Hacienda Sisal

Certificate of Excellence
Mexican
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Blvd Kukulcan 32, Cancun, Mexico
Website
Today
5:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 5:00 pm - 11:00 pm
Good for:
Families with children
Large groups
Local cuisine
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 791 reviews
Visitor rating
  • 423
    Excellent
  • 218
    Very good
  • 96
    Average
  • 36
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Hacienda Sisal

I would place this just above Taco Bell. Whoever says this is good authentic Mexican needs to get out more.Processed chicken for tortillas instead of the real thing perhaps appeals to the USA clientele. "Beef " burrito tasted average. Perhaps good for families /groups. Otherwise would look... read more

3 of 5 starsReviewed March 25, 2015
Bunglebungle007
,
Melbourne, Australia
via mobile
Good for:
  • Families with children
  • Large groups
  • Local cuisine
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Buffet
  • Late Night
  • Dessert
Add Photo Write a Review

791 Reviews from our TripAdvisor Community

Date | Rating
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  • Any
English first
Melbourne, Australia
Top Contributor
51 reviews 51 reviews
25 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW via mobile

I would place this just above Taco Bell. Whoever says this is good authentic Mexican needs to get out more.Processed chicken for tortillas instead of the real thing perhaps appeals to the USA clientele. "Beef " burrito tasted average. Perhaps good for families /groups. Otherwise would look elsewhere

Was this review helpful? Yes
Frisco, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015 NEW

We were fortunate enough to get in to Hacienda Sisal one night without a reservation and loved it so much we made reservations and ate there again before we left Cancun. We were with our children ages 10 to 17 and this was a favorite for everyone. The food choices are good and the fresh Guacamole is probably the best... More 

Was this review helpful? Yes
Des Moines, Iowa
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 24, 2015 NEW

They have great margaritas but their food has gone down hill, it used to be one of our favorite places.

Was this review helpful? Yes
Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 23, 2015 NEW

Service, food, ambience...all excellente! We had shrimp and the house special margarita...wonderful!

Was this review helpful? Yes
Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015 NEW

Big margaritas !! Guacamole made fresh tableside. Foot was excellent. Waiter was fast, knowledgeable and went beyond to give us a great experience.

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Thursday is ALL you can eat POZOLE! Pork Soup! Delicious Among all your other Mexican Favorites. Down some Tequila shots listening to Mariachi or Trio Musicians. Really gets you in the Party Mood!

Was this review helpful? Yes
Traverse City
Senior Contributor
41 reviews 41 reviews
14 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 18, 2015

This place has some of the best authentic Mexican food I have ever had. The portions are very generous also.

Was this review helpful? Yes
Humble, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2015

The service was slow. The food was just alright. It was good but nothing exceptional or out of the ordinary.

Was this review helpful? Yes
Long Island, New York
Senior Contributor
29 reviews 29 reviews
11 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 17, 2015

The food was excellent, the service was very good, and the atmosphere was terrific. We enjoyed it so much that we went back on our last night to enjoy it one more time before we went home.

Was this review helpful? Yes
Cary, NC
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2015

We waited over an hour for our food to arrive after our order. An although we were given a second round of drinks free, it was already late when we arrived so we just wanted to eat and get back to the hotel.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan 32, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

Price and Cuisine

  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children, Large groups, Local cuisine, Entertaining clients
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
1 question
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?