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Hacienda Sisal

Certificate of Excellence
Mexican
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Blvd Kukulcan 32, Cancun, Mexico
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Today
5:00 pm - 11:00 pm
Closed now
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Hours:
Sun - Sat 5:00 pm - 11:00 pm
Good for:
Families with children
Large groups
Local cuisine
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 807 reviews
Visitor rating
  • 429
    Excellent
  • 224
    Very good
  • 98
    Average
  • 37
    Poor
  • 19
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great Mexican Food!

Start with the guacamole made at your table and you won't be disappointed in the rest of your meal either. We had our Easter dinner here (not our first visit) and everyone had a great meal.

5 of 5 starsReviewed April 9, 2015
Chris V
,
Lancaster, New York
Good for:
  • Families with children
  • Large groups
  • Local cuisine
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Buffet
  • Late Night
  • Dessert
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807 Reviews from our TripAdvisor Community

Date | Rating
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English first
Fairfield, CT
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 17, 2015 NEW via mobile

This was our third time here. We always look forward to the table side guacamole. This time, however, didn't knock our socks off. The service was REALLY slow, the guacamole was a little bland, and we had to send a steak back 3 times (was supposed to be medium, but was extremely rare). They gave us a new steak at... More 

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Hartland, Wisconsin
Contributor
12 reviews 12 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2015 NEW

In my opinion the food at this restaurant is just average and the service is very slow. I wouldn't go out of my way to eat here.

Was this review helpful? Yes
Lancaster, New York
1 review
5 of 5 stars Reviewed April 9, 2015

Start with the guacamole made at your table and you won't be disappointed in the rest of your meal either. We had our Easter dinner here (not our first visit) and everyone had a great meal.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
108 reviews 108 reviews
95 restaurant reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 7, 2015

This restaurant is part of the Royal Hotels all inclusive package and is one that should not be overlooked. Quite apart from the obvious Mexican style the food quality is very good and in particular the shrimp. Smart efficient service and a stylish interior. Minus points are the outside tables are close to the highway and the margaritas are from... More 

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Cancun, Mexico
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2015

Expert Food connesiour here. Complete food snob. You can't fool me..so when I say Hacienda Sisal is SO GOOD you will want to go again before you leave Cancun, you can believe it. Prices are comparable to USA, not cheap. However, you cannot get better food in town. PERIOD! La Parilla is best in downtown.. But for my money Hacienda... More 

Was this review helpful? Yes 1
Chicago
Senior Contributor
41 reviews 41 reviews
29 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 4, 2015

We always eat at Hacienda Sisal multiple times during our stay in Cancun. The food is excellent, service is great and it is moderately priced. The guacamole made tableside is jthe best we have ever had. Notable dishes are the Tampico Chicken, lobster and/or shrimp enchiladas, tortilla soup. Even though my son is 15, he still orders the chicken tenders... More 

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Olathe, Ks
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2015

I stayed at the Royal Sands and this restaurant was part of my all inclusive package. It's a short walk(about 3 minutes) from the resort. Sunday we ate at the brunch-only on Sundays. Great choices and eggs, pancakes made to order. But please try the traditional Mexican dishes. You will not be disappointed. Tuesday night we went for dinner. Superior... More 

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Mpls
Top Contributor
62 reviews 62 reviews
44 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 1, 2015

The food and atmosphere is really nice here! We try to dine here every time we visit Cancun. They frequently have Mariachis playing during the evening which is nice. The service is awesome! As it is everywhere in the resort areas of Mexico.

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Tempe, Arizona, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

Having spent time in 8 states in Mexico and living in Arizona, I have experienced Mexican food quite a bit. Hacienda Sisal is a must for anyone wanting to enjoy traditional cuisine. The guacamole tableside is to die for, accompanied by a margarita of choice (get the double shot ;)). We each sampled different plates; The mole was great and... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 31, 2015

Great service. The tableside guacamole was incredible. Large menu. Included in the Royal Resorts (Royal Sands and Royal Caribbean) all-inclusive plan. There was live music later in the evening one night we were there.

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan 32, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

Price and Cuisine

  • Cuisine: Mexican

Restaurant Characteristics

  • Good for: Families with children, Large groups, Local cuisine, Entertaining clients
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
2 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?