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Hacienda Sisal

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Blvd Kukulcan 32, Cancun, Mexico
998-848-82-20
Website
Today
5:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 5:00 pm - 11:00 pm
Dining options: Breakfast, Dinner, Lunch, Dessert, Buffet, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 835 reviews
Visitor rating
  • 448
    Excellent
  • 231
    Very good
  • 100
    Average
  • 37
    Poor
  • 19
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great atmosphere, awesome service

We stayed at Royal Sands and this restaurant was included in our package. We ate here twice because it was so good. Appetizers, entrees, desserts, and drinks. Nothing disappointed us. The guacamole dip was worth the small extra charge. We loved it all.

5 of 5 starsReviewed May 25, 2015
Kay T
,
Louisville, Kentucky
Good for:
  • Entertaining clients
  • Families with children
  • Local cuisine
  • Large groups
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835 Reviews from our TripAdvisor Community

Date | Rating
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English first
Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed May 25, 2015 NEW

We stayed at Royal Sands and this restaurant was included in our package. We ate here twice because it was so good. Appetizers, entrees, desserts, and drinks. Nothing disappointed us. The guacamole dip was worth the small extra charge. We loved it all.

Was this review helpful? Yes
Sullivan
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2015 NEW via mobile

As staying at the Royal Caribbean we ate the hacienda sisal as its connect through the resorts with payment and shuttle bus. This was our favorite restaurant during our trip. The restaurant was clean and inviting. The food was great. We got the cheese appetizer that comes with tortillas and verde salad I think and that was amazing. I had... More 

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San Clemente, California
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

The Hacienda Sisal Restaurant at the Royal Sands provides outstanding Mexican food, a very good ambiance, and reasonable prices. A must for our family and friends.

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
11 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 20, 2015

Awesome margaritas, food and people. Order the guacamole and they make it table side. Its a little well lit for my taste on the inside but we sat on the patio and enjoyed it a lot. Make sure you finish the meal with the Mexican Coffee...you will love it.

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Chicago
Senior Reviewer
8 reviews 8 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 19, 2015

This was our favorite restaurant on our latest trip to Cancun. Margaritas can't be beat! Be sure to get the melted cheese with chips and the amazing strawberries flambéed tableside for dessert. All dishes were delicious. They do have a show on certain nights, but unfortunately we missed it. We were serenaded by a Mariachi band, which was a highlight.

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Newton, Massachusetts
Contributor
20 reviews 20 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 16, 2015

We were all-inclusive guests from Royal Sands. Our reservation was at 9:30 pm. As soon as we arrived we were seated at the patio because one of us did not have the proper dress code. No problem. Our server went out of his way to treat us. Although we were all-inclusive guests, we were treated as kings and queens! Food... More 

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Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

I didn't like guacamole until I had it here - truly excellent dish! We had several dishes on the menu and everything was just heavenly.

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Hughesville, MD
Top Contributor
280 reviews 280 reviews
162 restaurant reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed May 10, 2015

Visited this restaurant several years back and was not that impressed. Decided we would give it a second chance based on the reviews for table side guacamole. It was enjoyable watching them make the guacamole table side. We requested one spicy and one mild, they were good but both were equally mild - nothing spicy about the second one at... More 

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LONG ISLAND, NEW YORK
Senior Contributor
45 reviews 45 reviews
31 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2015

Back again this year and this place outdid itself. This is upscale quality mexican food, no holds barred. You can eat here every night of your vacation and not repeat a dish. All are done to perfection. I particularly loved the carnitas and the pork chop. The service is outstanding and the margaritas are huge. Had the coconut one this... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 5, 2015

Great Mexican flavor, service consistent, food fresh, drinks are good. Sunday Baruch is a must, lunch food was delicious

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Restaurant Details

Location and Contact Information

  • Address: Blvd Kukulcan 32, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 998-848-82-20

Price and Cuisine

  • Cuisine: Mexican, Pizza

Restaurant Characteristics

  • Good for: Entertaining clients, Families with children, Local cuisine, Large groups
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
3 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?