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Gustino Restaurant

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera | JW Marriott Cancun Resort & Spa, Cancun 77500, Mexico
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Ranked #72 of 550 restaurants in Cancun
Certificate of Excellence 2014
Price range: $310 - $500
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romance, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: adentro del hotel JW Marriott Cancun
Description: Enjoy gourmet northern Italian cuisine in our renowned restaurant in Cancun, Mexico. Featuring fresh, Mediterranean-inspired creations and recognized by AAA with its prestigious Four Diamond Award, it's a truly amazing, gastronomical adventure.
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179 reviews from our community

82% Recommend
    104
    43
    22
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Durham NH
Top Contributor
59 reviews 59 reviews
24 restaurant reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed July 8, 2014

We enjoyed a great meal with our party of 8 and it was smooth, professional, and great. The views over the pool are nice and the location is super.

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Ashburn
Contributor
12 reviews 12 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 30, 2014

This restaurant offers nothing special and charges a lot for the trouble. The service was friendly and attentive. The food was average at best. I would not go back.

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MarriottCancun, Hotel Manager at Gustino Restaurant, responded to this review

Dear RickyCLax, I would like to thank you for the time that you have taken to provide us with feedback about your experience in Gustino at the JW Marriott Cancun Resort & Spa. Please know that we will be taking your comments into consideration regarding the menu and food quality. I am currently working with our Executive Chef on a... More

ATL
Senior Contributor
30 reviews 30 reviews
8 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 25, 2014 via mobile

Delicious, elegant, beautiful dining experience. We were not rushed, the service was impeccable, and a nice reason to dress up after several days at the beach. I loved the seafood - calamari was steamed, not fried, as it should be. My wife ordered the veal ravioli - while it was delicious, she wouldn't order again as the veal was shredded.... More

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MarriottCancun, Hotel Manager at Gustino Restaurant, responded to this review

Dear Billy_Notts: Thank you for your wonderful comments! I´m glad that you and your wife enjoyed your dinner with us! It will be a pleasure to welcome you again in Gustino Best Regards, Omar Lopez / restaurant Manager More

Alpharetta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

A little pricey, but worth it. A simple but gorgeous restaurant. Very elegant and romantic. Wait staff was 10++++ and our food was delish! Can't wait to go back.

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MarriottCancun, Manager at Gustino Restaurant, responded to this review

Dear Capucine L : I ´m glad you enjoyed your dinner with us! Thanks so much for noticing Gustino staff, they appreciate the recognition, it will be a pleasure to welcome you again. Best Regards, Omar Lopez / Restaurant Manager More

Elk Grove, CA
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

Just came back from a week in Cancun and Gustinos was at the top of the list! The setting was very romantic and candles everywhere! But besides the wonderful ambience was the amazing food. Coming from someone very hard to please I was pleasantly surprised at the creativity and quality of the food. I loved the fish in papillote, so... More

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MarriottCancun, Manager at Gustino Restaurant, responded to this review

Dear Live2travel61: I´m glad that you enjoyed your dinner! Thanks so much for choosing Gustino and for these wonderful comments I’m so happy that we exceed your expectations, I will pleased to welcome you again. Warmest Regards Omar Lopez / Restaurant Manager More

Contributor
12 reviews 12 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 5, 2014

We made a reservation, although it was not crowded as we traveled before the real summer season starts. My husband and I were with our college daughter and her 2 friends. They had never had such a elaborate dining experience. Hector was our waiter and he did a great job making sure we had time to enjoy each course and... More

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MarriottCancun, Manager at Gustino Restaurant, responded to this review

Dear DanP: Thank you very much for choosing Gustino! I´m glad that the gourmet experiences exceed your expectations! I will let Hector know about the wonderful comments you have made on this review. Thanks again and I hope I can welcome you again. Best Regards Omar Lopez / Restaurant Manager More

Los Angeles
Senior Contributor
30 reviews 30 reviews
7 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 3, 2014

We ate at this restaurant several times during our stay in Cancun. The food was very good! The staff was excellent. If you are looking for a fancier Italian dinner in Cancun, I would recommend this restaurant.

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MarriottCancun, Manager at Gustino Restaurant, responded to this review

Dear guest: I was very happy to know that you enjoy the Gustino Restaurant! Thank you so much for your great comments, we hope to have you back soon. Warmest Regards Omar Lopez / Restaurant Manager More

Bellerose, New York
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 25, 2014

The food was mediocre at best and not worth the price, compared to the options elsewhere within the hotel zone. I remembered it to be better and was somewhat disappointed. I will not likely eat here again.

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MarriottCancun, Hotel Manager at Gustino Restaurant, responded to this review

Dear Larry V: We regret to hear that during your last stay with us, your experiences were not pleasant and unfortunately we did not meet your expectations in our restaurants. We would like to assure you that our Chefs are working on new menus and various options in order to make our guest's dining experience an unforgettable and exceptional part... More

Fountain Hills, Arizona
Top Contributor
50 reviews 50 reviews
36 restaurant reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 21, 2014

We unfortunately stayed at the sister hotel and our experience at the steakhouse was not pleasant. Made a reservation at Gustino every night after that. What a wonderful treat. The greeters made you feel right at home. Service was impeccable. A wonderful quiet dining experience. The table in the middle of the restaurant with candles burning was a perfect touch.... More

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MarriottCancun, Manager at Gustino Restaurant, responded to this review

Dear myakkalady: I apprecciate you Taking the time to share your comments about your experience at Gustino. I love the atmosphere of this restaurant!! It is very paceful and romantic. I hope you had chance to try the risotto.... its one of my favorite dishes!!!! Thanks so much for your wondeful comments I will share them with Mr. "Chef" Alcazar.... More

Dallas, Texas
Contributor
18 reviews 18 reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 13, 2014

A bit overpriced, but great food and service. Stayed open late, and accommodated us chatting until 11 pm. Risotto was excellent.

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MarriottCancun, Manager at Gustino Restaurant, responded to this review

Dear Guest: I am happy that you enjoyed your stay with us and that the facilities and service experience met your expectations. The risotto is one of my favorites as well! We appreciate your time in sharing your experiences with us. We are excited to welcome you back again; we will be waiting for you! Warmest Regards, Manuel Magana/Hotel Manager More

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