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Gustino

Certificate of Excellence
$$$
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Blvd. Kukulcan, Km 14. 5 | Lote 40-A Zona Hotelera, Cancun 77500, Mexico (adentro del hotel JW Marriott Cancun)
+52 998 848 9649
Website
Today
5:30 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 pm - 11:00 pm
Dining options: Dinner, Reservations
Description: Enjoy gourmet northern Italian cuisine in our renowned restaurant in...
Enjoy gourmet northern Italian cuisine in our renowned restaurant in Cancun, Mexico. Featuring fresh, Mediterranean-inspired creations and recognized by AAA with its prestigious Four Diamond Award, it's a truly amazing, gastronomical adventure.
read more

TripAdvisor Reviewer Highlights

Read all 279 reviews
Visitor rating
  • 170
    Excellent
  • 64
    Very good
  • 31
    Average
  • 8
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    5 of 5 stars
Lovely food and presentation!

My son and I dined here for dinner and it was a tremendous meal! They seated us at a window table and we were well taken care of by the entire staff. I regret I don't remember the waiter's name, he was fabulous. I started with the red and green tomato soup, which was lovingly poured over a sauted... read more

5 of 5 starsReviewed July 17, 2015
Melanie H
Good for:
  • Romantic
  • Special occasions
  • Doing business
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279 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2015

My son and I dined here for dinner and it was a tremendous meal! They seated us at a window table and we were well taken care of by the entire staff. I regret I don't remember the waiter's name, he was fabulous. I started with the red and green tomato soup, which was lovingly poured over a sauted red... More 

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Bella Vista
Level Contributor
116 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 9, 2015

A restaurant that offers table cloth covered tables, live music on certain nights, beautiful decor, great food, the best of the best of service! What more can I say! :) I had the pork loin and it was the best meal ever! ENJOY! rick

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Thousand Oaks
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

Gustino restaurant is very classy and elegant in the JW Marriott Cancun resort. we made reservation for my wife's birthday dinner. People at reception were very kind during the welcome and gave a table of our choice. Jimmy was our waiter and he was a very jovial guy. he helped us a lot by menu selection and with our food... More 

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Pittsburgh, Pennsylvania
Level Contributor
292 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed June 30, 2015

Had a fabulous dining experience while staying at the JW Marriott . Julio was our waiter and the team that served us was fantastic. We started the meal with a chefs appetizer of fried mozzerala and spinach it was very good. From there I had the buffalo mozzarella and tomatoe salad and a Caesar both where very good. For dinner... More 

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Langley, WA
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2015

I stayed at club 91 level and have to say the lamb I had in Club was superior to the ovepriced lamb in restaurant. Service was spotty, undertrained. Pastas were fair-good. AC was ice cold

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MarriottCancun, Exec. Chef at Gustino, responded to this review

Good afternoon Swimmertom, greetings from Cancun: I would like to thank you for taking the time to let us know your opinion about your experience in Gustino. I am so sad to read that the food did not meet your expectations. Please receive my most sincere apologies on behalf of the culinary team of Gustino´s restaurant. Your comments let us... More 

Boston, Massachusetts
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 27, 2015

Well, if you are in a date mood and have lot of money to spend then this is classy high class restaurant. I find it was not the top choice given value for money you spend here. Nonetheless the food is good and service is good.

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1 review
5 of 5 stars Reviewed June 14, 2015 via mobile

We came to JW for our honeymoon and have had the best experience. The most memorable was our waiter Jimmy at the delicious Italian restaurant Gustino. Jimmys happiness and genuine care for you was undeniable. He was so kind and attentive. We enjoyed having him as our waiter so much we went back again. He will be one of the... More 

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Las Vegas, Nevada
Level Contributor
55 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 11, 2015

Gustino is located in the beautiful and elegant JW Marriott located in the hotel zone of Cancun; next to Casa Magna Marriott. We had a very romantic, enjoyable, relaxing dinner at Gustino. They serve fine Italian Cuisine. There is also live entertainment while you dine. Tables face the beach or pool area. Service is excellent! Prices are affordable and the... More 

Was this review helpful? Yes 1
Vancouver, Washington
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

My wife and I met with another couple that were staying at the JW Marriott in Cancun for what we were expecting to be drinks. We ended up staying at Gustino's for hours. While we only had what would be considered appetizers and wine the service was exceptional. Abel Hernandez and his staff took wonderful care of us. I would... More 

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Phoenix, Arizona
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 7, 2015

good Italian food, the service was wonderful, the deserts and wine were great. presentation for everything was done superb! price was reasonable, food and service was way above what they charge.

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Additional Information about Gustino

Address: Blvd. Kukulcan, Km 14. 5 | Lote 40-A Zona Hotelera, Cancun 77500, Mexico
Phone Number: +52 998 848 9649
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
Open Hours:
Sunday 5:30 pm - 11:00 pm
Monday 5:30 pm - 11:00 pm
Tuesday 5:30 pm - 11:00 pm
Wednesday 5:30 pm - 11:00 pm
Thursday 5:30 pm - 11:00 pm
Friday 5:30 pm - 11:00 pm
Saturday 5:30 pm - 11:00 pm
Average Prices: USD 19 - 31
Cuisine: Italian

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Restaurant Details

Location and Contact Information

  • Address: Blvd. Kukulcan, Km 14. 5 | Lote 40-A Zona Hotelera, Cancun 77500, Mexico
    (adentro del hotel JW Marriott Cancun)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 848 9649

Price and Cuisine

  • Average Prices: USD 19 - 31
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romantic, Special occasions, Doing business

Description

Enjoy gourmet northern Italian cuisine in our renowned restaurant in Cancun, Mexico. Featuring fresh, Mediterranean-inspired creations and recognized by AAA with its prestigious Four Diamond Award, it's a truly amazing, gastronomical adventure.
Open Hours
Sunday
5:30 pm - 11:00 pm
Monday
5:30 pm - 11:00 pm
Tuesday
5:30 pm - 11:00 pm
Wednesday
5:30 pm - 11:00 pm
Thursday
5:30 pm - 11:00 pm
Friday
5:30 pm - 11:00 pm
Saturday
5:30 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gustino and other visitors
2 questions
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Questions? Get answers from Gustino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?