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Mikado

Paseo Kukulcan Km 21, Cancun 77500, Mexico
+52 998 881 2000
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Ranked #188 of 568 Restaurants in Cancun
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Hours:
Sun - Sat 5:30 pm - 11:00 pm
Cuisines: Asian
Good for: Families with children, Large groups, Special occasions
Dining options: Dinner, Reservations, Late Night
Restaurant details
Good for: Families with children, Large groups, Special occasions
Dining options: Dinner, Reservations, Late Night
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95 reviews from our community

Visitor rating
    34
    28
    19
    7
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rancho Mirage, California
Contributor
14 reviews 14 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 3, 2014

While staying at the JW Marriott went to Mikado at the Casa Magna for dinner. Just needed a change of pace and love sushi and sashimi. Big mistake, service poor was because of under-staffing and the restaurant was horribly noisy. Kids whose parents were on vacation. The food was good but the dining experience was sub par because of the... More

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MarriottCancun, Manager at Mikado, responded to this review

Dear James T, Thank you for choosing the JW Marriott Cancun and spending some of your time with us. I appreciate your comments about Mikado Restaurant. Feedback like yours makes us work harder so that everyone can enjoy excellent service. I gladly confirm that we have considered your very valuable feedback for our improvement. I invite you to return to... More

Contributor
19 reviews 19 reviews
15 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 27, 2014 via mobile

We had a great time at Mikado's. The kids had a fantastic time. This is a fun place to eat with the family. Miguel our chef was wonderful. The food was great and the prices were good too! Try the short ribs.....Outstanding!

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MarriottCancun, Manager at Mikado, responded to this review

Dear rotties410: Thanks so much for choosing Mikado for your family dinner! I´m so happy that you had a great time with us, thanks for noticing Miguel, I will share your comments with him, hope we can welcome you again in you next trip to Cancun Best Regards Jorge Ruiz / Restaurant Manager More

Southeast US
Contributor
12 reviews 12 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

The food was delicious, and of course, freshly prepared. Great vacation 'family night' treat and fun atmosphere for couples. Our family enjoyed the swordfish, shrimp, and New York Strip Teppan Yaki Dinners - I would recommend all of these. There was a young girl seated at our table and the cook made a special effort to entertain her. We've visited... More

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MarriottCancun, Manager at Mikado, responded to this review

Dear zoobee14: Really appreciate your trust and loyalty with these 4 visits to Mikado! I´m so glad you enjoyed your dinner with us. Thanks so much for your warmest comments and I will be more than happy to welcome you again. よろしく Jorge Ruiz/ Restaurant Manager More

Park City, Utah
Contributor
11 reviews 11 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Mikado's tepanaki grill was very similar to a US tepananki grill - consistent food, and excellent dragon sushi. Service was very good too.

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MarriottCancun, Manager at Mikado, responded to this review

Dear S D: I´m so happy that you enjoyed your dinner at Mikado, thanks for your warm comments; it will be a pleasure to welcome you again Best Regards Jorge Ruiz / Restaurant Manager More

Senior Contributor
31 reviews 31 reviews
20 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 25, 2014

Very much enjoyed Mikado. Part of the Casa Magna, Marriott hotel. The food was excellent and the staff very friendly. Very important to me - it was very clean!

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MarriottCancun, Manager at Mikado, responded to this review

Dear JDVegas11: Thank you so much for your wonderful comments! I´m so glad you enjoyed your dinner at Mikado, I and my staff will be more than happy to have you one more time! Hope to see you soon! Best Regards Jorge Ruiz / Restaurant Manager More

Contributor
12 reviews 12 reviews
7 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 1, 2014

We came to Mikado on a rainy night because we did not want to leave resort. Edamame was given to our party complimentary. We ordered several different Maki rolls (a few of them "specialized") as we had picky teenagers with us. They all came out right and no extra charges for substitutions. The fish was fresh and prices very reasonable... More

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MarriottCancun, Manager at Mikado, responded to this review

Dear Dan P: Glad you enjoyed the Mikado Restaurant, thank you for your comments regarding the service and food quality and I am happy to read that we could help you with that special requirements, I will be a pleasure to welcome you again in Mikado. Warmest Regards Jorge Ruiz / Restaurant Manager More

Sanford, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 6, 2014

Have been going to eat at Mikado each year I come to Cancun. Unfortunately, this will be my last time. While the price continues to increase, the portion size has become embarrassing smaller. The quality of the food has also diminished. I had filet mignon and shrimp.........the steak was tough and chewy, not at all like filet should be. My... More

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Philadelphia, PA
Senior Contributor
28 reviews 28 reviews
20 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 1, 2014

Delicious authentic Japanese cuisine and great hibachi chef. Service was impeccable and wine choices were very good. The only thing I did not like was the amount of children in the restaurant, I guess parents bring them because of the showiness of the cooking?? Not sure but it was a bit noisy with no reprimands from the parents.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2014

We had a great dinner at Mikado. Based on the previous reviews we weren't sure how good the restaurant was going to be, but we thought we give it a shot. Although it is not traditional Japanese in the fact that there are no Japanese employees there, the food was very good. We sat and an individual table and not... More

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Maria G, Manager at Mikado, responded to this review

Dear FrankTheTank_Co: Thank you so much for taking the time to share your experienced with us! I´m so happy that you enjoyed your dinner at Mikado, one of the most well-known Japanese restaurant in Cancun, Next time you are in Cancun I highly recommend to dine with us at the Teppanyaki table it’s a great experience! More than Happy to... More

Antioch, Illinois
Top Contributor
59 reviews 59 reviews
27 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 2, 2014

teppan yaki chef was fun and did a nice job. If you figure you're spending 350 pesos for an entree anywhere else on the hotel strip, the value of the extrta entertainment is worth it. You can also order sushi/soups/entrees if you don't want the teppan yaki and others in your party do. fun / good quality / resort prices... More

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Maria G, Manager at Mikado, responded to this review

Dear indycoltsfan: I´m glad you enjoyed your dinner at Mikado! Thanks for sharing with us, Hope to welcome you again Best Regards Jorge Ruiz / Restaurant Manager More

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