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Mikado

#173 of 633 Restaurants in Cancun
Certificate of Excellence
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Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
+52 998 881 2030
Website
Today
5:30 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 5:30 pm - 11:00 pm
Dining options: Dinner, Late Night, Reservations
Description: Mikado is the only restaurant where the chef cooks in front of you. 4...
Mikado is the only restaurant where the chef cooks in front of you. 4 Teppan-yaki tables provide the possibility to make your dinner experience an unforgettable moment. The exotic Japanese flavors and the exclusive sushi bar provide everything to make oyur supper extraordinary. Special kids menu available
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TripAdvisor Reviewer Highlights

Read all 147 reviews
Visitor rating
  • 57
    Excellent
  • 46
    Very good
  • 27
    Average
  • 9
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good Food

If you are not interested in the hibachi style (cook in front of you) you can sit at a regular table for speedier service.

4 of 5 starsReviewed April 21, 2015
southernsurprise
,
southernsurprise
Good for:
  • Families with children
  • Special occasions
  • Large groups
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147 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oswego, Illinois
Top Contributor
52 reviews 52 reviews
27 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 17, 2015 NEW

We have many Japanese places near us and they are extremely good. This one is not. The flavors aren't there and the wait staff weren't attentive nor did they get our order correct. We ordered sushi and hibachi and the sushi was good but the hibachi was not. They also didn't have any tables with hibachi cooking areas like we... More 

Was this review helpful? Yes
MarriottCancun, Director of Restaurants & Bars at Mikado, responded to this review

Dear redrosepinkheart, thank you very much for share your comments about your recent experience with us in our Marriott Hotels. I am glad to hear you enjoyed our sushi roll at the Japanese Restaurant. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please... More 

Sugar Land, Texas
Contributor
20 reviews 20 reviews
12 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 15, 2015

It has a very nice Japanese feel to the place, and all the sushi chefs are great! The sushi portions were HUGE and it looked very very appetizing! It was very tasty as well!

Was this review helpful? Yes
Webster, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2015

We have been to Mikado many times. My wife loves Sushi so we always get there when they open so we can sit right at the sushi bar. Being at the Marriott you know that the quality is there and it is! Fun and a nice watching the Sushi Chef prepare what we have ordered.We always go early to have... More 

Was this review helpful? Yes
Birmingham, Alabama
Top Contributor
72 reviews 72 reviews
49 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 8, 2015 via mobile

There were bugs in the ladies' restroom. Little black "noseeum" bugs in the stall. I hate to even mention it but that's pretty huge. I didn't see them until after my meal. Prior to that, I found the sushi to be fresh. Hibachi rice was tasty but a bit over cooked.

Was this review helpful? Yes
MarriottCancun, Director of Restaurants & Bars at Mikado, responded to this review

Dear 13Heart, Thank you very much for share your comments about your recent experience with us in our Casa Magna Marriott Cancun. Your valued feedback highlighted areas for improvement that I have since shared with the Executive Chef and Restaurant Manager, who join me in offering their apologies for their team’s shortcomings. In order to improve this points we already... More 

Southfield, Michigan
2 reviews
5 of 5 stars Reviewed May 4, 2015

Wonderful cook, and delicious food!! We were seated quickly, the drinks were the BEST!! Our cook was delightful and entertaining. The food was amazing, and the other guest we sat with were nice company as well :-)

Was this review helpful? Yes
southernsurprise
Senior Contributor
30 reviews 30 reviews
5 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 21, 2015

If you are not interested in the hibachi style (cook in front of you) you can sit at a regular table for speedier service.

Was this review helpful? Yes
Rothesay, Canada
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 19, 2015

We had been there 3 years ago and had enjoyed the food and service, this time however, not so much. First, the seats were filthy, how can a restaurant allow patrons to sit on seat covers so disgusting? The service was average at best and the food sub-standard. I had the mixed tampora and ate only half of it. The... More 

Was this review helpful? Yes
MarriottCancun, Director of Restaurants & Bars at Mikado, responded to this review

Dear Dale H, Thank you for taking the time to share your recent experience at the CasaMagna Marriott Cancun Resort. As a really valued customer, I was disappointed to hear about your experience in our Japanese dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We have shared... More 

Issaquah, Washington
Top Contributor
113 reviews 113 reviews
90 restaurant reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 17, 2015

Located at the Marriott CasaMagna just to the right going out the main entrance. In addition to regular seating, this restaurant has hibachi grill type tables where the chef prepares meals in front of you. We did not opt for the hibachi tables, but tried some sushi and tempura. The tempura batter was a little heavy and not as light... More 

Was this review helpful? Yes
MarriottCancun, Director of Restaurants & Bars at Mikado, responded to this review

Dear BigOrangeCat, Thank you very much for share your recent experience in our Marriott Casa Magna Cancun. We are happy to hear you enjoyed our sushi roll in the Japanese Restaurants, we constantly receive positive comments about it. Your valued feedback highlighted our tempura and raw fish for improvement that I have since shared with the Executive Chef and Restaurant... More 

Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2015

We joined two other families at the teppanyaki grill for a delicious and entertaining dinner. Not as showy at Benihana, which was fine by us.

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 13, 2015

We were staying at the JW and came to try this restaurant. We loved it. The families that we dined with were hilarious and kind and it was a fun time. The food was wonderful and settled well (U.S. Habachi sometimes makes me sick). I would definitely recommend it!

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 2030

Price and Cuisine

  • Cuisine: Japanese, Sushi, Asian

Restaurant Characteristics

  • Good for: Families with children, Special occasions, Large groups

Description

Mikado is the only restaurant where the chef cooks in front of you. 4 Teppan-yaki tables provide the possibility to make your dinner experience an unforgettable moment. The exotic Japanese flavors and the exclusive sushi bar provide everything to make oyur supper extraordinary. Special kids menu available
Open Hours
Sunday
5:30 pm - 11:00 pm
Monday
5:30 pm - 11:00 pm
Tuesday
5:30 pm - 11:00 pm
Wednesday
5:30 pm - 11:00 pm
Thursday
5:30 pm - 11:00 pm
Friday
5:30 pm - 11:00 pm
Saturday
5:30 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Mikado staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?