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Hard Rock Cafe

#107 of 639 Restaurants in Cancun
Certificate of Excellence
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Boulevard Kukulcan Km 9, Cancun 77500, Mexico
+52 998 881 8120
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Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: A resort town basically carved out of pure jungle, Cancun was nothing but...
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!
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Good for:
Families with children
Bar scene
Large groups

TripAdvisor Reviewer Highlights

Read all 1,129 reviews
Visitor rating
  • 469
    Excellent
  • 411
    Very good
  • 170
    Average
  • 48
    Poor
  • 31
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Hard Rock Cafe like any other

Same as any other Hard Rock Cafe. Music to enjoy, nicely decorated. Pay parking available. Food is average but tasty. A little expensive for what you get but that is typical for these type chains. Service was good.

3 of 5 starsReviewed March 19, 2015
LVPAJoe
,
Danielsville, Pennsylvania
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Delivery
  • Late Night
  • Dessert
Add Photo Write a Review

1,129 Reviews from our TripAdvisor Community

Date | Rating
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English first
Danielsville, Pennsylvania
Senior Contributor
36 reviews 36 reviews
26 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 19, 2015

Same as any other Hard Rock Cafe. Music to enjoy, nicely decorated. Pay parking available. Food is average but tasty. A little expensive for what you get but that is typical for these type chains. Service was good.

Was this review helpful? Yes
Chicago, Illinois
2 reviews
1 of 5 stars Reviewed February 21, 2015

location closed recently, Feb 2015. Due to management not in compliance with corporate. Observed several pissed off employees waiting to be paid sitting on the restaurant front stairs.

Was this review helpful? Yes
Detroit, Michigan
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2015

Food, drinks, free Wifi throughout, free calls to USA, no reservation required for dinner, comfy beach chairs, highly recommend it.

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2015

In addition to an excellent meal and awesome service my sweetheart and I spent over an hour just wandering around taking in and photographing all of the memorabilia!!! As you can see from some of the attached pictures. Highly recommended for both the food, service and ambiance.

Was this review helpful? Yes
England
Senior Contributor
35 reviews 35 reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 9, 2015

We went on a visit and really hoped to get a Cancun T-shirt for our son. Unfortunately, they didn't have any and just had Mexico on which they thought was fine. Not when you want a Cancun one ! Anyway, we ate well and the service was good once we got seated. The food was of a decent fast food... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
17 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 31, 2015

I guess I'm more into authentic food. I could get hamburgers back in Houston. Hard rock will be hard rock I just went in here to buy some pins and we decided to eat here. Nothing out of the ordinary.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

all Hard Rock Cafes are all the same -- the food is good (but a bit overpriced) and the service is excellent.

Was this review helpful? Yes
Schererville, Indiana
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 27, 2015

This is always our first stop when we come to Cancun in Dec. Stable American food that is always good and great service plus very clean.

Was this review helpful? Yes
Sofia, Bulgaria
Top Contributor
69 reviews 69 reviews
41 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 24, 2015

The Hard Rock is the Hard Rock anywhere you go. I am biased but anywhere there is one I always go. I like the restaurant and the food. The prices are above average but worth it. I always take the HRC Burger and I have never been disappointed. My party took other options from the menu and they were all... More 

Was this review helpful? Yes
Montreal, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015

Food was good. Consistant with other Hard Rock Cafes ive been to. Fun place to go. Great area to walk around. Lots of clubs lots of people.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Boulevard Kukulcan Km 9, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 8120

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups

Description

A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?