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Hard Rock Cafe

Boulevard Kukulcan Km 9, Cancun 77500, Mexico
+52 998 881 8120
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Ranked #86 of 530 restaurants in Cancun
Certificate of Excellence 2013
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Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Description: A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!
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739 reviews from our community

78% Recommend
Rating summary
Date | Rating
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English first
Milwaukee, Wisconsin
Top Contributor
61 reviews 61 reviews
44 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 22, 2014 NEW

Been to many Hard Rocks. This one needs a little tidying up. And to be in the land of Margaritas, I was very disappointed with the watered down drink that was suppose to pass for the famous cocktail. The food was okay (salad and wings), but the service was truly lacking-not enough staff to handle the lunch crowd. Once our... More

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Corona, California
Top Contributor
76 reviews 76 reviews
59 restaurant reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 16, 2014

One thing I can usually count on is a consistently good burger at Hard Rock Cafe's around the world, but this one sadly did not live up to those standards. It is partly my fault in how I ordered it. I asked for medium, but it came out too pink for me so I sent it back. The burger was... More

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St. Petersburg, Florida
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 16, 2014

Wow ... what a let down. My husband and I had been enjoying some great food joints in Cancun. This was our first chain that we went to in Cancun. We ordered the mac and cheese .... way too salty. You might like it if you are accustomed to a lot of salt in your food (we're not). He had... More

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Oceanport, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2014

Food was good but service was horrible. I would have rather gone anywhere else for dinner. HR is fine to go to at home with friends for dinner, but it was a waste of a vacation night dinner.

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Senior Contributor
34 reviews 34 reviews
27 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 14, 2014

We had a quick lunch there. Food was average ( soggy nachos :( ) compared to other Hard Rock Cafes that we visited in the past. Service was slow even when they were not busy. The most upsetting part of our visit was that we did not find any pins at the shop. How is it possible? The same happened... More

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Winnipeg, Manitoba, Canada
Senior Contributor
22 reviews 22 reviews
4 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2014

We ordered the nachos for lunch, not so good. However, the Caramel Crepes are wonderful. Should have ordered them first! Staff was excellent. Very clean restaurant. Lots of memorabilia to see. Has an outdoor patio. Reasonably priced.

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Top Contributor
80 reviews 80 reviews
55 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 10, 2014

I always think of the Hard Rock as a staple when I travel because it’s almost always consistent no matter where you go. Of course, I need a t-shirt from the city to add to my collection as well. This location gets only three stars, because I didn’t think that it was as good as most HRC’s that I’ve been... More

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Senior Contributor
26 reviews 26 reviews
4 restaurant reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed April 4, 2014

I visited this Hard Rock Cafe whilst on holiday in Cancun. It was lunch time and the place was nearly deserted. I put this down to the brilliant weather and that people were propping up local bars. The service was prompt and the food was what you'd expect from a Hard Rock Cafe. When I asked for my bill I... More

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Southampton, United Kingdom
15 reviews 15 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 1, 2014

Just went in for a drink during the day - wasn't busy and they've got a lovely outdoor area overlooking the beach - beautiful

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Fargo, North Dakota
3 reviews 3 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2014

If you want to duck into a nice place to get out of the elements, this is a great place to kick back during the day. The lunch menu and drinks are reasonable and the place was very clean and atmosphere pleasant when we were there.

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