We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

Boulevard Kukulcan Km 9, Cancun 77500, Mexico
+52 998 881 8120
Update restaurant details
Ranked #79 of 528 restaurants in Cancun
Certificate of Excellence 2013
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Description: A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!
Write a Review

732 reviews from our community

78% Recommend
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
34 reviews 34 reviews
27 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 14, 2014 NEW

We had a quick lunch there. Food was average ( soggy nachos :( ) compared to other Hard Rock Cafes that we visited in the past. Service was slow even when they were not busy. The most upsetting part of our visit was that we did not find any pins at the shop. How is it possible? The same happened... More

Was this review helpful? Yes
Winnipeg, Manitoba, Canada
Senior Contributor
22 reviews 22 reviews
4 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2014 NEW

We ordered the nachos for lunch, not so good. However, the Caramel Crepes are wonderful. Should have ordered them first! Staff was excellent. Very clean restaurant. Lots of memorabilia to see. Has an outdoor patio. Reasonably priced.

Was this review helpful? Yes
Top Contributor
79 reviews 79 reviews
54 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 10, 2014 NEW

I always think of the Hard Rock as a staple when I travel because it’s almost always consistent no matter where you go. Of course, I need a t-shirt from the city to add to my collection as well. This location gets only three stars, because I didn’t think that it was as good as most HRC’s that I’ve been... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
4 restaurant reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed April 4, 2014

I visited this Hard Rock Cafe whilst on holiday in Cancun. It was lunch time and the place was nearly deserted. I put this down to the brilliant weather and that people were propping up local bars. The service was prompt and the food was what you'd expect from a Hard Rock Cafe. When I asked for my bill I... More

Was this review helpful? Yes 1
Southampton, United Kingdom
15 reviews 15 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 1, 2014

Just went in for a drink during the day - wasn't busy and they've got a lovely outdoor area overlooking the beach - beautiful

Was this review helpful? Yes
Fargo, North Dakota
3 reviews 3 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2014

If you want to duck into a nice place to get out of the elements, this is a great place to kick back during the day. The lunch menu and drinks are reasonable and the place was very clean and atmosphere pleasant when we were there.

Was this review helpful? Yes
Austin, Indiana
4 reviews 4 reviews
5 of 5 stars Reviewed March 16, 2014

Wonderful food, wonderful atmosphere, clean restaurant ! Would definitely go back!...easy to get to from our hotel, nice shopping around the area.

Was this review helpful? Yes
Top Contributor
72 reviews 72 reviews
7 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 14, 2014

The waitress was very nice, fast, cooperative. Food was great as usual. Music was a little loud for my taste, but it is Hard rock after all.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 14, 2014

Loved the food, nachos were more for 4 people than just one! Massive portions, not too long a wait for food and the burgers are just the best!!

Was this review helpful? Yes
Cleveland, TN
Senior Contributor
25 reviews 25 reviews
12 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2014

My wife and I had lunch at the Hard Rock Cafe on a recent visit to Cancun. The service was excellent as was the food. Unfortunately, we do not speak Spanish, but that was not a problem here. The menu included English and our server spoke English. It was an overall good experience.

Was this review helpful? Yes

Travelers who viewed Hard Rock Cafe also viewed

Cancun, Quintana Roo

Been to Hard Rock Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Hard Rock Cafe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing