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Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun 77500, Mexico
+52 998 881 0808 x5803
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Ranked #6 of 611 Restaurants in Cancun
Certificate of Excellence 2014
Price range: $500 - $500
Sun - Sat 6:30 pm - 11:00 pm
Cuisines: Italian
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Restaurant details
Good for: Romance, Special occasions
Dining options: Dinner, Reservations, Late Night
Dining style: Casual Dining
Cross street: Retorno del Rey
Transit: 5 minutes away
Description: Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
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129 reviews from our community

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Rating summary
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Moorestown, New Jersey
Top Contributor
64 reviews 64 reviews
30 restaurant reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 10, 2015

We have enjoyed our meals here 3 times prior and decided to spend New Year's Eve here. Let me say that previously we have had superior service and food. I understand that NYE is a crazy time in the resort corridor. We had quite a few service issues, sitting without water or drink orders for well over 5 minutes which... More 

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Las Vegas, Nevada
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

Can't be faulted. The tasting menu with wine is the best I have ever had. I have travelled the globe and this is top 3.

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Amsterdam, The Netherlands
Top Contributor
131 reviews 131 reviews
75 restaurant reviews
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed January 7, 2015

Food was excellent, nice wine list, helpful and courteous service. On the expensive side but a nice choice for a splurge.

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Los Angeles, CA
Senior Contributor
34 reviews 34 reviews
22 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 6, 2015

Simply beautiful space. I believe my wife and I had 8 different servers during our meal. Granted, it was slow, but it seemed like everyone pitched in and provided excellent service throughout the meal. Service was professional and attentive, but not overbearing. The food was top notch. As mentioned elsewhere, the bread and olive oil service was unique and a... More 

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Sydney, New South Wales, Australia
Top Contributor
64 reviews 64 reviews
50 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 3, 2015

Excellent Food , Excellent Service. Had NYE here and I have to say, we found it very very pricey for what you got. In the end your really in a closed room but we didn't know what to expect as it was our first time in Cancun. Would recommend it away from NYE from what I saw of the service.

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Cleveland, Ohio
13 reviews 13 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2015

You wouldn't believe it... White gloved, silver tray, table side bread service with choices of olive oils. And that's before you get to the sumptuous food. Well worthy of its Five Star award!

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Lincoln, Nebraska
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2014

This was fine dining by big city standards, the service impeccable, beautiful piano music in the back ground, delicious food with beautiful presentation. Many extras like amuse bouche, bite size desserts after the meal, a rose for each lady and a box of chocolates as you leave. All entres are presented and taken at the same time with each person... More 

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New York
16 reviews 16 reviews
4 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 26, 2014

From the delicious food preparations to the phenomenal service, Fantino was a truly enjoyable experience for my wife and I last evening. The staff go out of their way to provide a memorable experience. The appetizer and main course, as well as additional chef's selections for the table, were amazing. I was very impressed with the professionalism of the staff... More 

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Rochester, New York
12 reviews 12 reviews
5 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 23, 2014

On property at the Ritz, the food and service were exceptional. A great place to have an elegant and romantic dining experience.

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The Woodlands, TX
Senior Contributor
25 reviews 25 reviews
14 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 16, 2014

Service was outstanding and food was incredible! Parmesan soup was delicious as was everything else that was placed in front of us. Must visit Fantino!

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Additional Information about Fantino

Address: Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun 77500, Mexico
Phone Number: +52 998 881 0808 x5803
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
Open Hours:
Sunday 6:30 pm - 11:00 pm
Monday 6:30 pm - 11:00 pm
Tuesday 6:30 pm - 11:00 pm
Wednesday 6:30 pm - 11:00 pm
Thursday 6:30 pm - 11:00 pm
Friday 6:30 pm - 11:00 pm
Saturday 6:30 pm - 11:00 pm
Average Prices: USD 500 - 500
Cuisine: Italian

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fantino and other visitors
3 questions
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Yakima, Washington
26 days ago

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?