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Fantino

Certificate of Excellence
$$$$
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Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun 77500, Mexico (Retorno del Rey)
5 minutes away
+52 998 881 0808 x5803
Website
Today
6:30 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 6:30 pm - 11:00 pm
Dining options: Dinner, Reservations, Late Night
Description: Frantino offers Mediterianean fine dining cuisine in a classical European...
Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
read more
Good for:
Casual Dining
Romance
Special occasions

TripAdvisor Reviewer Highlights

Read all 144 reviews
Visitor rating
  • 119
    Excellent
  • 18
    Very good
  • 5
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Great food, service and ambiance, but men wear your long pants

This was the second best restaurant we ate at in Cancun. The service was incredible, maybe the best service I've ever had. We had a piano player playing different kind of tunes from Beethoven's 5th to show tunes. Only bummer was that men need to wear long pants.

5 of 5 starsReviewed March 22, 2015
Pat M
,
Austin, Texas
Good for:
  • Casual Dining
  • Romance
  • Special occasions
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

144 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Austin, Texas
Reviewer
5 reviews 5 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015 NEW

This was the second best restaurant we ate at in Cancun. The service was incredible, maybe the best service I've ever had. We had a piano player playing different kind of tunes from Beethoven's 5th to show tunes. Only bummer was that men need to wear long pants.

Was this review helpful? Yes
New York City, New York
Contributor
13 reviews 13 reviews
6 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 19, 2015

The service is exceptional! they were also very accommodating because I am a vegetarian and I don't eat seafood, so I just told them to tell the chef to make me whatever he recommended, and without hesitation they whipped up a great meal. I loved the bread, salads and desserts. Also presentation was very nice. You will feel like royalty.

Was this review helpful? Yes
New Jersey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

This is by far the best restaurant on the property. The service was exceptional and the food was delicious.

Was this review helpful? Yes
Luxembourg
Contributor
11 reviews 11 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2015

Incredible tasting menu with wine pairing! Very generous portions.. Great service that was professional and friendly. Great piano player.

Was this review helpful? Yes
Naperville, Illinois
Top Contributor
74 reviews 74 reviews
37 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

The service & presentation are impeccable! The food is delicious! We can with our 4 year old grandson & he loved it. They were very kind & accomidating to a well be-haved little boy! Can't wait to return!!

Was this review helpful? Yes
New York City, New York
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 25, 2015

A delightful dining experience that may be best suited for couples. A great menu with plenty of options. Food was delicious but the service and attention of the staff and management made this a wonderful evening.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 22, 2015

Fantino exceeded our expectations! The quality of the food and service are outstanding! There is attention to detail in all that they do to make this a truly memorable experience. This is fine dining at its best!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed February 19, 2015

We are staying at the Ritz Carlton and decided to try Fantino after walking by it. We were blown away by the quality of food and service we received. We were so impressed we immediately made a reservation for the next night and had the same results. I have travelled the world and visited many top rated restaurants and Fantino... More 

Was this review helpful? Yes
Boston, Massachusetts
Contributor
12 reviews 12 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

Amazing Fine Dinning Experience for a Anniversary or special occasion at the Ritz Carlton. The staff was very attentive to all details and the menu was filled with excellent choices to include a chef's tasting menu.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 13, 2015

A friendly greeting but unfortunately they did not honour our 9pm reservation and we were kept waiting for 35 minutes. Initially our server greeted us warmly and danced around our table with water and the drinks we ordered. Unfortunately, it took him 20 minutes to present us with the dinner menus (we had to request them). We order hastily as... More 

Was this review helpful? Yes 3
Nora R, Quality Manager at Fantino, responded to this review

Thank you very much for sharing your thoughts in regard to your recent experience in Fantino. It’s unfortunate that the evening was challenging from several different perspectives, and we are very glad you have shared your experience with us. Please be assured that we are committed to providing a complete AAA 5-Diamond experience, from the service of the staff to... More 

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Restaurant Details

Location and Contact Information

  • Address: Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun 77500, Mexico
    (Retorno del Rey)
  • Public Transportation: 5 minutes away
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 0808 x5803

Price and Cuisine

  • Average Prices: USD 500 - 500
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Dining
  • Good for: Romance, Special occasions

Description

Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
Open Hours
Sunday
6:30 pm - 11:00 pm
Monday
6:30 pm - 11:00 pm
Tuesday
6:30 pm - 11:00 pm
Wednesday
6:30 pm - 11:00 pm
Thursday
6:30 pm - 11:00 pm
Friday
6:30 pm - 11:00 pm
Saturday
6:30 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fantino and other visitors
3 questions
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Yakima, Washington
2 months ago

See all questions (3)

Questions? Get answers from Fantino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?