We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fantino

Certificate of Excellence
$$$$
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun 77500, Mexico (Retorno del Rey)
5 minutes away
+52 998 881 0808 x5803
Website
Today
6:30 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 6:30 pm - 11:00 pm
Dining options: Dinner, Late Night, Reservations
Description: Frantino offers Mediterianean fine dining cuisine in a classical European...
Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
read more

TripAdvisor Reviewer Highlights

Read all 150 reviews
Visitor rating
  • 124
    Excellent
  • 19
    Very good
  • 5
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Speechless

Words can't describe how great the service and food was in this heavenly place. By far the best service we have ever had in any restaurant and the food was to die for! We ordered a risotto for our son and he didn't like the pea sauce they made him a new one quickly without hesitation. The fish and... read more

5 of 5 starsReviewed May 20, 2015
William T
,
Columbia, South Carolina
Good for:
  • Romantic
  • Special occasions
Add Photo Write a Review

150 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Columbia, South Carolina
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
5 of 5 stars Reviewed May 20, 2015 NEW

Words can't describe how great the service and food was in this heavenly place. By far the best service we have ever had in any restaurant and the food was to die for! We ordered a risotto for our son and he didn't like the pea sauce they made him a new one quickly without hesitation. The fish and shrimp... More 

Was this review helpful? Yes
Portland, Oregon
Contributor
18 reviews 18 reviews
6 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 8, 2015

Every bite was truly wonderful. From the homemade bread to the desert we loved it all. Our only complaint is that it's hard to carry on a conversation when there are 15 people waiting on you and each one of them always asking if everything is ok. Truly though an intimate dining situation in a small room with a limited... More 

Was this review helpful? Yes
Cancun, Mexico
Senior Contributor
29 reviews 29 reviews
18 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 8, 2015

The restaurant is at the Ritz Carlton. Its n thenpricey side but well worth it. Excellent gourmet level Italian food. Great tasting menu. Top level service. Great for a special occassion or as the romantic highlight of your visit

Was this review helpful? Yes
Austin, Texas
Reviewer
5 reviews 5 reviews
3 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 22, 2015

This was the second best restaurant we ate at in Cancun. The service was incredible, maybe the best service I've ever had. We had a piano player playing different kind of tunes from Beethoven's 5th to show tunes. Only bummer was that men need to wear long pants.

Was this review helpful? Yes 1
New York City, New York
Contributor
16 reviews 16 reviews
7 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 19, 2015

The service is exceptional! they were also very accommodating because I am a vegetarian and I don't eat seafood, so I just told them to tell the chef to make me whatever he recommended, and without hesitation they whipped up a great meal. I loved the bread, salads and desserts. Also presentation was very nice. You will feel like royalty.

Was this review helpful? Yes
New Jersey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

This is by far the best restaurant on the property. The service was exceptional and the food was delicious.

Was this review helpful? Yes
Luxembourg
Contributor
11 reviews 11 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2015

Incredible tasting menu with wine pairing! Very generous portions.. Great service that was professional and friendly. Great piano player.

Was this review helpful? Yes
Naperville, Illinois
Top Contributor
82 reviews 82 reviews
45 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

The service & presentation are impeccable! The food is delicious! We can with our 4 year old grandson & he loved it. They were very kind & accomidating to a well be-haved little boy! Can't wait to return!!

Was this review helpful? Yes
New York City, New York
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 25, 2015

A delightful dining experience that may be best suited for couples. A great menu with plenty of options. Food was delicious but the service and attention of the staff and management made this a wonderful evening.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 22, 2015

Fantino exceeded our expectations! The quality of the food and service are outstanding! There is attention to detail in all that they do to make this a truly memorable experience. This is fine dining at its best!

Was this review helpful? Yes

Travelers who viewed Fantino also viewed

 
Cancun, Quintana Roo
 

Been to Fantino? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun 77500, Mexico
    (Retorno del Rey)
  • Public Transportation: 5 minutes away
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 0808 x5803

Price and Cuisine

  • Average Prices: USD 500 - 500
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Dining
  • Good for: Romantic, Special occasions

Description

Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
Open Hours
Sunday
6:30 pm - 11:00 pm
Monday
6:30 pm - 11:00 pm
Tuesday
6:30 pm - 11:00 pm
Wednesday
6:30 pm - 11:00 pm
Thursday
6:30 pm - 11:00 pm
Friday
6:30 pm - 11:00 pm
Saturday
6:30 pm - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fantino and other visitors
3 questions
Ask a question
Yakima, Washington
4 months ago

See all questions (3)

Questions? Get answers from Fantino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?