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Crab House Cancun

#154 of 649 Restaurants in Cancun
Certificate of Excellence
$$$$
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Boulevard Kukulcan km 14.8, Cancun 77500, Mexico
+52 (998) 193 0350
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Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 406 reviews
Visitor rating
  • 185
    Excellent
  • 118
    Very good
  • 55
    Average
  • 21
    Poor
  • 27
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great food and great views

The food was excellent and the sunset views are fantastic. Our waiter provided us with courteous and excellent service

4 of 5 starsReviewed April 23, 2015
hecmarrem
,
Los Angeles, California
Good for:
  • Romantic
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406 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
5 of 5 stars Reviewed April 28, 2015 NEW

Great food great time. Highly recommend the seafood platter. Come hungry and enjoy. Staff is nice and attentive

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Donald N, Thank you for taking the time to review our restaurant, you are right about the seafood platter, if you are a seafood lover it just cant go wrong with the options we have, hope to see you again soon! Kind regards, Eric Fontaine Manager More 

Marinette, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2015

We had dinner here at the recommendation of our concierge and we were not disappointed. We did not have the special seafood platter for 2 because it was just too much food for us but would recommend it for hearty appetites. We had their signature fish filet with a Caesar salad that melted in our mouths as well as the... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Kathy D, Thanks for your review, it motivates us to hear your words and know that we have made of your evening a special experience, we hope to have the pleasure of serving you again in the near future! Kind regards, Eric Fontaine Manager More 

Los Angeles, California
Contributor
17 reviews 17 reviews
15 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2015

The food was excellent and the sunset views are fantastic. Our waiter provided us with courteous and excellent service

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Hecmarrem, Thanks for taking the time to review us, we do lilke to brag about the view from our restaurant, no other place has the open deck like ourselfes with such a wide angle view of the lagoon and the great sunsets, thanks again and we hope to serve you again soon. Kind regards, Eric Fontaine Manager More 

West Midlands, United Kingdom
2 reviews
5 of 5 stars Reviewed April 23, 2015

Gorgeous!!!!! Lovely food, great portion, beautiful setting, good service. Pretty expensive after drinks

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear LodonKelly, Thanks for your review, we are happy to know we have met your expectations and look forward to your return! Kind regards, Eric Fontaine Manager More 

Basking Ridge, New Jersey
Senior Contributor
25 reviews 25 reviews
17 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 18, 2015

Definitely very good service but the price is a bit high. I feel the food should be better for that price range. Once is enough for me.

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Kathy C, Thanks for taking the time to review us, i can understand your comment about the price and would like to say that we are the average price on the hotel zone but i will share your comments to our chef about the meal. Kind regards, Eric Fontaine Manager More 

Fairfield, CT
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Had the best lunch here after snorkeling. The seafood platter for four was beautiful and delicious. Shrimp, king crab claws and, oysters. I had the linguini pescadore in a white cream sauce and loved every bite. My husband got the cajun octopus and loved it. Service was perfect and we walked out stuffed and happy.

Was this review helpful? Yes 1
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Roundhead7, Thanks for your kind review, it motivates us to hear what a wonderfull epxerience you had while having lunch with us, i will pass along your comments to our chef and staff also, we look forward to your return! Kind regards, Eric Fontaine Manager More 

Contributor
16 reviews 16 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 15, 2015

Went to this restaurant with my friends because some of us wanted to eat seafood and the others wanted some steak. Somebody from the hotel recommended it so we took a reservation. Very beautiful place where you can eat inside and outside (view of the lagoon). We were very well received and there's a lot of stuff on the menu... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Nicolas, Im sorry to hear we have not met your expectations, i am already looking into your comments with our chef, im in doubt if the waiter did not mention we serve the steak by itself and in our menu there is a list of side dishes to order. i do have to mention that all restaurants in Cancun... More 

Cancun, Mexico
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

If you are looking for a nice place in cancun to enjoy seafood and try crab with a delicious drinks in the afternoon or evening this is the correct place. Menu includes steaks but speciality is sea food and is really good. It is a quiet place where you can enjoy with your friends feeling a nice breeze coming from... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Benjamin N, We are happy to hear that we have met your expectations and that you have enjoyed your visit, we look forward to your next visit! Kind regards, Eric Fontaine Manager More 

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We have visited Cancun several times and found this restaurant on our first visit. I have eaten here every time I have returned. The staff are friendly, helpful and attentive and the service is second to none. The food is amazing - I love seafood! The last time we came to this restaurant was with a couple we met in... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Laura N, Thank you so much for your review, we are more than happy to know that we met your expectations over and over again and we look forward to having you back soon! Kind regards, Eric Fontaine Manager More 

Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 7, 2015

The food was great. Very tasty and really good prepared. It was a good change for hotel food. The staff was really enjoying us and gave us a lot of advise what to take. The only thing which was kind of weird that we were only guests at Monday evening (after 10pm). Anyhow I really recommend the restaurant. Go there... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Marcin B, Thank you for your kind review, I will let the staff know about it, i can understand youd find it weird that it was quiet on Monday at 10 pm, normally we are full at 6-7 due to the sunset view we are privileged to have but on weekends we are busier later too! Kind regards, Eric... More 

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Restaurant Details

Location and Contact Information

  • Address: Boulevard Kukulcan km 14.8, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 (998) 193 0350

Price and Cuisine

  • Average Prices: USD 30 - 50
  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Romantic

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab House Cancun and other visitors
1 question
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Questions? Get answers from Crab House Cancun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?