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Crab House Cancun

#159 of 628 Restaurants in Cancun
Certificate of Excellence
$$$$
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Boulevard Kukulcan km 14.8, Cancun 77500, Mexico
+52 (998) 193 0350
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Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Good for:
Romance
Breakfast/Brunch
Lunch
Dinner
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 374 reviews
Visitor rating
  • 169
    Excellent
  • 107
    Very good
  • 52
    Average
  • 19
    Poor
  • 27
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Yummy!

We were craving seafood on our vacation and passed this restaurant while we were on the bus. We looked it up on tripadvisor and decided to give it a go! We are so glad that we did, it was delicious! We sat right on the water and it was very romantic! Our hotel gave us a free appetizer coupon... read more

5 of 5 starsReviewed February 27, 2015
Dawn H
,
Philadelphia, Pennsylvania
Good for:
  • Romance
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
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374 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
5 of 5 stars Reviewed February 27, 2015 NEW

We were craving seafood on our vacation and passed this restaurant while we were on the bus. We looked it up on tripadvisor and decided to give it a go! We are so glad that we did, it was delicious! We sat right on the water and it was very romantic! Our hotel gave us a free appetizer coupon and... More 

Was this review helpful? Yes
Quintana Roo, Mexico
1 review
5 of 5 stars Reviewed February 23, 2015 NEW

I’m a local and have lived in Cancun for 6 years so I have tried several restaurants and the Crab House has the BEST Lobster in Cancun. 5 Stars all the way!!!

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Chris M. Thanks for your kind review, im very glad to hear that we have met your expectations, specially coming from a local, hope we can have the pleasure of serving you again soon! Kind regards, Eric Fontaine Manager More 

Wausau, Wisconsin
1 review
2 of 5 stars Reviewed February 23, 2015 NEW via mobile

The seafood was not fresh at all it was very evident by the appearance and the smell. They forgot to make one of the meals and the asparagus was smaller than a pencil. Worst meal I've had in Cancun.

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Dubber 50, I would like to apologize for the inconvenience you had while your visit, i remember the day you where here and it is no excuse but we where short on kitchen and floor personnel plus we had a major group come in, not one of our best days i have to say but it doesnt happen often,... More 

Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 NEW

We were very happy with our choice! Enjoyed the views, jazz music and the food. The host and waiters were very polite and knowlegeable about dishes and made goood suggestions. Crab chawder tastes amazing

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Ellie R, Thanks for your review, we are very happy to hear you enjoyed your evening with us and that we have met your expectations regarding food, service and ambiance, we hope to serve your again soon! Kind regards, Eric Fontaine Manager More 

Lakeville, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

The food was incredible and so was the service! Though it does come with a price tag; but worth it! I had stuffed fish with crab and shrimp, truly a delight!

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Patricia J, Thanks for taking the time to write us a review, we are very happy to hear we have met your expectations and that you enjoyed your evening with us, hope to serve you again soon! Kind regards, Eric Fontaine Manager More 

Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

Visited Crab House on our last day in Cancun after staying further south at our "All Inclusive" Resort. If a restaurant has Lobster Bisque I always order it to give it a try.. This restaurant had one of the best Lobster Bisques I have ever tried.. My husband ordered the seafood chowder to accompany his meal and said it was... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Finalynn, Thank you so much for your compliments, we are very happy to know we have met your expectations specially being a Bisque entrepreneur, please come back soon, we will look forward to your return. Kind regards, Eric Fontaine Manager More 

North Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

Liked everything; even the 100 y/o tequila that was mucho dinero per ounce but worth it. Accept the recommendations from the wait staff and you won't be disappointed. Take a table inside after 8 as the wind was cool this time of the year and there wasn't much outdoor lighting. Best Meal in Cancun if you love seafood and great... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Mr. Millertouch, It was a pleasure to have your family over for dinner, Nicolay and myself are very happy to hear you enjoyed your evening, we are looking into getting some outside heaters for next winter, sounds funny in Cancun but it did get a bit cold at night. Thanks for your kind review, regards Eric Fontaine Manager More 

Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
29 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

If I looked up restaurant average in a dictionary, this would fit the bill. For the price, I expected much more. The service and food are middle of the road, not memorable. There are much better restaurants in Cancun. Get rid of the yellow table cloths.

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Sewingone, Thanks for taking the time to review us, im sorry to hear we did not meet your expectations and i will look into your comments with our chef, our goal is to make every visit memorable so i hope you will give us another chance to serve you again! Kind regards, Eric Fontaine Manager More 

long island, ny
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 5, 2015

We went out for dinner one night on our recent 'all inclusive' vacation and I expected more from this restaurant. My dinner just didn't have much flavor - and was only lukewarm. Others in our group had no complaints.

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear eyeswoman, Im sorry we didnt meet your expectations, i personaly have passed your comments to our chef. We hope you give us another chance to serve you again and change your mind! Kind regards, Eric Fontaine Manager More 

Felton, Minnesota
1 review
5 of 5 stars Reviewed February 4, 2015

We stayed at an all-inclusive resort and wanted to get out for crab/seafood for lunch. After multiple people suggested the Crab House at our resort (both locals and people traveling) we decided to give it a try. Very VERY good food, very good service and beautiful setting right on the water. Yes it seemed a little overpriced but if that's... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear tiffb43, We are VERY VERY happy to receive your wonderful review, we thrive by reading your words, it motivates us to do our best every time, thank you! Hope to have you back soon! Kind regards, Eric Fontaine Manager More 

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Restaurant Details

Location and Contact Information

  • Address: Boulevard Kukulcan km 14.8, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 (998) 193 0350

Price and Cuisine

  • Average Prices: USD 30 - 50
  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Romance

Questions & Answers

Questions? Get answers from Crab House Cancun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?