We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crab House Cancun

#154 of 644 Restaurants in Cancun
Certificate of Excellence
$$$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Boulevard Kukulcan km 14.8, Cancun 77500, Mexico
+52 (998) 193 0350
Website
Improve this listing
Add hours for Crab House Cancun and help diners know when to go.
+ Add hours
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Good for:
Romance

TripAdvisor Reviewer Highlights

Read all 404 reviews
Visitor rating
  • 183
    Excellent
  • 118
    Very good
  • 55
    Average
  • 21
    Poor
  • 27
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great food and great views

The food was excellent and the sunset views are fantastic. Our waiter provided us with courteous and excellent service

4 of 5 starsReviewed April 23, 2015
hecmarrem
,
Los Angeles, California
Good for:
  • Romance
Add Photo Write a Review

404 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
Contributor
16 reviews 16 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2015 NEW

The food was excellent and the sunset views are fantastic. Our waiter provided us with courteous and excellent service

Was this review helpful? Yes
West Midlands, United Kingdom
2 reviews
5 of 5 stars Reviewed April 23, 2015 NEW

Gorgeous!!!!! Lovely food, great portion, beautiful setting, good service. Pretty expensive after drinks

Was this review helpful? Yes
Basking Ridge, New Jersey
Senior Contributor
25 reviews 25 reviews
17 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 18, 2015

Definitely very good service but the price is a bit high. I feel the food should be better for that price range. Once is enough for me.

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Kathy C, Thanks for taking the time to review us, i can understand your comment about the price and would like to say that we are the average price on the hotel zone but i will share your comments to our chef about the meal. Kind regards, Eric Fontaine Manager More 

Fairfield, CT
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Had the best lunch here after snorkeling. The seafood platter for four was beautiful and delicious. Shrimp, king crab claws and, oysters. I had the linguini pescadore in a white cream sauce and loved every bite. My husband got the cajun octopus and loved it. Service was perfect and we walked out stuffed and happy.

Was this review helpful? Yes 1
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Roundhead7, Thanks for your kind review, it motivates us to hear what a wonderfull epxerience you had while having lunch with us, i will pass along your comments to our chef and staff also, we look forward to your return! Kind regards, Eric Fontaine Manager More 

Contributor
17 reviews 17 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 15, 2015

Went to this restaurant with my friends because some of us wanted to eat seafood and the others wanted some steak. Somebody from the hotel recommended it so we took a reservation. Very beautiful place where you can eat inside and outside (view of the lagoon). We were very well received and there's a lot of stuff on the menu... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Nicolas, Im sorry to hear we have not met your expectations, i am already looking into your comments with our chef, im in doubt if the waiter did not mention we serve the steak by itself and in our menu there is a list of side dishes to order. i do have to mention that all restaurants in Cancun... More 

Cancun, Mexico
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2015

If you are looking for a nice place in cancun to enjoy seafood and try crab with a delicious drinks in the afternoon or evening this is the correct place. Menu includes steaks but speciality is sea food and is really good. It is a quiet place where you can enjoy with your friends feeling a nice breeze coming from... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Benjamin N, We are happy to hear that we have met your expectations and that you have enjoyed your visit, we look forward to your next visit! Kind regards, Eric Fontaine Manager More 

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We have visited Cancun several times and found this restaurant on our first visit. I have eaten here every time I have returned. The staff are friendly, helpful and attentive and the service is second to none. The food is amazing - I love seafood! The last time we came to this restaurant was with a couple we met in... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Laura N, Thank you so much for your review, we are more than happy to know that we met your expectations over and over again and we look forward to having you back soon! Kind regards, Eric Fontaine Manager More 

Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

The food was great. Very tasty and really good prepared. It was a good change for hotel food. The staff was really enjoying us and gave us a lot of advise what to take. The only thing which was kind of weird that we were only guests at Monday evening (after 10pm). Anyhow I really recommend the restaurant. Go there... More 

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Marcin B, Thank you for your kind review, I will let the staff know about it, i can understand youd find it weird that it was quiet on Monday at 10 pm, normally we are full at 6-7 due to the sunset view we are privileged to have but on weekends we are busier later too! Kind regards, Eric... More 

2 reviews
2 of 5 stars Reviewed April 2, 2015 via mobile

We used to be faithful customers of this restaurant and always had good experiences. This year, we made a reservation, mentioning were celebrating our 24th aniversary. The table was terrible, the prices much, much higher than a year ago and the service poor. The lobster overdone and, in general, we were highly disappointed.

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Mr. Victor C, Im so sorry to hear we did not meet your expectations, i understand your dissapointment and its no excuse but unfortunately it was mexican spring break and were so busy, i knew you were coming that evening and wished i had a better table but we were full since lunch and when you arrived i had... More 

Boston
Contributor
16 reviews 16 reviews
7 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 26, 2015

Valet parking great views of Laguna very expensive but excellent food. Lunch for two ran over $100 with two drinks each. Not recommended for lunch given it uses the same dinner menu so no deals

Was this review helpful? Yes
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Bob, Thanks for your kind review, we look forward to your return! Kind regards, Eric Fontaine Manager More 

Travelers who viewed Crab House Cancun also viewed

 
Cancun, Quintana Roo
Cancun, Quintana Roo
 

Been to Crab House Cancun? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Boulevard Kukulcan km 14.8, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 (998) 193 0350

Price and Cuisine

  • Average Prices: USD 30 - 50
  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Romance

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab House Cancun and other visitors
1 question
Ask a question
Questions? Get answers from Crab House Cancun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?