We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Papagayo

The Inn at Mazatlan hotel, Mazatlan, Mexico
(669) 913-5500
Improve this listing
Ranked #27 of 224 restaurants in Mazatlan
Certificate of Excellence 2014
Cuisines: Mexican
Dining options: Breakfast/Brunch, Delivery, Late Night
7 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Delivery, Late Night
Write a Review

98 reviews from our community

88% Recommend
    62
    25
    6
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed June 26, 2014

Excellent food and service prices are the same than the restaurants outside of the hotel. One of the best thing beside the food is the view having breakfast or lunch setting by the sea is amazing.

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear John K. Thank you for recognizing the great efforts that´s always being done on pleasing our demanding clientele by the Papagayo staff, besides preserving the casual ocean view setting as a great asset to all our visitors. Please feel free to repeat your experience anytime and delight your senses. Cordially yours, Yaid Gurrola y.gurrola@innatmaz.com Food & Beverage Manager More

Lakewood, Colorado
1 review
5 of 5 stars Reviewed June 19, 2014

Our family has been vacationing in Mazatlan since 1981. We have a timeshare at the Inn at Mazatlan, where the Papagayo Restaurant is located. Whether we are eating inside or out by the pool, we always have the best, most attentive service. The staff is always right there to check on us and get us what we need. What we... More

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear Jennifer C. Without a doubt the Papagayo Restaurant it´s been one of our landmarks to the owners & visitors at the inn over the years, and we intend to improve it for you to enjoy the service, the new dishes, facilities and the best atmosphere created by our loyal clients. your patronage is very much appreciated and I can... More

Sauk Rapids, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 17, 2014

The view of the ocean from Papagayos is spectacular and the food is very good as well. The staff are friendly and the service is very good. We enjoyed the Sunday brunch where to food is set up outside and you can eat outside by the pools and beach or inside.

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Your kind comments regarding our service and facilities will be passed on to our culinary team, it´s like music to our ears since our chef is constantly looking to innovate with different flavors our specials as well as reviewing our menu on a monthly basis to see the popularity of dishes and continue to diversify our cuisine. Mexican food is... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 15, 2014

The food was good. The drinks were good. The staff was excellent. I have not had such a good wait staff experience in months. Thanks so much.

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear James K. We are glad that you received great service and appreciate your positive comments as it continues to motivate us to improve and consistently deliver the standards we have come to embrace through the years. Yaid Gurrola y.gurrola@innatmaz.com Gerente de Alimentos y bebidas More

1 review
5 of 5 stars Reviewed June 14, 2014

The service at this restaurant is very good. We have been going there for over 25 years with many of the same help still there. It is like being welcomed home by Ricardo, Pedro, Issac, German, Edwin, Alfredo, Gerberto, Jorge, Yaid, Nacho, and Juan. Hope I did not miss anyone, because they are all number one in our opinion. It... More

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear Ms. Linda T. We really appreciate your kind and complimentary comments of being welcome home by names. It will be our pleasure to inform all of them regarding your comments as they should be congratulated for our continue objetive of delivering service. We look forward to serving you in the same manner on your future visits. Cordially yours, Yaid... More

Bailey, Colorado
1 review
5 of 5 stars Reviewed June 14, 2014

We recently returned from a family vacation from Mazatlan, Mexico. While there we ate at Papagayos restaurant. The servers are always very friendly and prompt when it comes to service. We ate breakfast there everyday on a 8 day trip from the June 2th to June 9th and came to know the wait staff quite well. In particular servers Pedro,... More

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear Ms. Patricia E. We are flattered to receive such beautiful comments regarding your recent experience at the Papagayo Restaurant, our attentive staff Pedro, Issac, Israel, Ignacio, Ricardo and the rest of them will enjoy to hear this, please do not pass the opportunity while you are in town to pay us a visit and enjoy another good meal and... More

Astoria, United States
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

We ate here the first night of our stay in Mazatlan and the meal was awesome. Chicken enchiladas with mole sauce were the best we have ever eaten. Service was excellent, give it a try if you are in Mazatlan.

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear Loren B. We are glad you and your beloved ones have enjoyed your culinary experience at the Papagayo Restaurant, definitely chicken enchiladas is always a winner on our client's favorite list, but there is also many other choices for you to delight so now you have a delicious excuse to visit us again, Once again thank you for your... More

Vian, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

We have always enjoyed coming to the Papagayo when we are in Mazatlan, but this year the food was greatly improved. The new menu and quality of the food was a real treat. As always the service staff was wonderful, even during Holy Week, the service and attention were great. Hats off to the manager, chef and kitchen staff!

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear rlpoole It is so great to have a traditional food site to visit when you are in town, thank you for marking that distinction of our Restaurant, the chef is constantly innovating & creating delicious dishes to die for without mentioning the attentive waiter staff always looking to accommodate your requests, I will share your nice compliments with all... More

Richmond, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 21, 2014

We had a party of fifteen for Easter dinner and the food was really not good. I ordered a fish dish that was super salty and so thin it was hard to believe it was fish. Others ordered food that was also salty and not so good. The service was great as was the restaurant itself. I did let them... More

Was this review helpful? Yes
PapagayoRestaurant, Gerente at Papagayo, responded to this review

May 9, 2014 Mazatlan, Sinaloa Dear Ms. ( Helen ): Upon my return from an extended leave from work I discovered in our Papagayo Restaurant Trip Advisor page your comment regarding “Great Service……Poor Food” with no appropriate response or even an attempt to respond. I am deeply sorry for the food preparation but more perturbed by our absence of an... More

Mazatlan, Mexico
Contributor
14 reviews 14 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 11, 2014

We live in Mazatlan for most of the year. We love going to Papagayo Restaurant. The food is consistently great, they have happy hour twice a day, and other daily specials and activities and the view overlooking the beach is fantastic. Live music for Sunday Brunch (which is wonderful) and most of all the service is exceptional. We have many... More

Was this review helpful? Yes 1
PapagayoRestaurant, Gerente at Papagayo, responded to this review

Dear Guest and patron: Thank you for kind and delightful comments regarding our Papagayo Restaurant and Cantina. Moreover, I will ensure that Juan, Pedro, Beatriz and Freddie are well recognized for their positive interaction in serving you, we sincerely try our best to satisfy our valued patronage. Hopefully, in the not too distant future further creative changes will be implemented... More

Travelers who viewed Papagayo also viewed

Mazatlan, Sinaloa
Mazatlan, Sinaloa
 
Mazatlan, Sinaloa
 
Mazatlan, Sinaloa

Been to Papagayo? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Papagayo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing