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Frankie & Benny's New York Italian Restaurant & Bar

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Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
01685 729890
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Dining options: Lunch, Breakfast, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 93 reviews
Visitor rating
  • 26
    Excellent
  • 18
    Very good
  • 16
    Average
  • 12
    Poor
  • 21
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
What have they Done

So disappointing. My family and I have eaten here so many times I lost count. Unfortunately when we went there on August 6th for my wife's birthday they' d changed the menu 2 days before. Gone was the specials menu and the lunch time menu had changed. There were 7 of us and we were all disappointed... read more

3 of 5 starsReviewed August 16, 2015
Jeff C
,
Merthyr Tydfil
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93 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
Tredegar, United Kingdom
Level Contributor
24 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 1, 2015 NEW

This has always been mine and my fiancées favourite restaurant. VVisiting at least once a month. I booked a table online for Friday evening as I know they get very busy. When we arrived we were told we still had to wait by the bar as there was no table available. We had to wait 15-20 mions before we were... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2015 NEW

Good chain food, garlic pizza for starters was excellent and the blackened salmon salad good. Convenient to cinema.

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Merthyr Tydfil
Level Contributor
67 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed August 16, 2015

So disappointing. My family and I have eaten here so many times I lost count. Unfortunately when we went there on August 6th for my wife's birthday they' d changed the menu 2 days before. Gone was the specials menu and the lunch time menu had changed. There were 7 of us and we were all disappointed with the choice... More 

Was this review helpful? Yes
cardiff
1 review
1 of 5 stars Reviewed August 9, 2015

Staff very unfriendly.........food warmed up........extremely slow service.......very disappointing........wouldn't recommend........won't be returning

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Tredegar, Wales, United Kingdom
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 6, 2015

good atmosphere, but poor food, starter of dough balls , dripping in oil , average veggy burger, and small portion for deserts. when the bill came, they overcharged... not impressed, won't be going again sorry

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Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 2, 2015

Starter of bruschietta was terrible tasted of nothing but red onion. Our food was prepared and plated up and left on the servery while 2 waitresses and what looked like the manager just stood there and then walked away. The excuse for the late aarival of our food was the "ticket had been lost". Drinks were ordered correctly the first... More 

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Whitehaven
Level Contributor
6 reviews
3 restaurant reviews
4 of 5 stars Reviewed July 7, 2015

Having been to Frankie & Benny's New York Italian Restaurant & Bar in Leeds several times I was interested to see how this one compared.I have to say I was a little disappointed.While the food was good they appear to swamp it with pasta and cut down on the meat and sauce content.The service was however good and the price... More 

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Bath, United Kingdom
Level Contributor
38 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 5, 2015

Visited very recently on a Saturday evening. Thought it would be very busy but it was approximately half full. I guess this was a sign of things to come. The service was poor overall. Trying to get a drink was almost impossible and the food average at best. The bill was a shock really as we didn't have much food... More 

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Cardiff
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 25, 2015

The waitress was lovely and friendly, and there is a nice atmosphere, but the food was nothing special. The food seemed fairly average and the portions were quite large. For the price I expect better quality.

Was this review helpful? Yes
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2015

We had a very nice meal here and enjoyed the atmosphere and how relaxed we were able to feel in this setting. We were pleased with the service, the quality and the portion sizes.

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Restaurant Details

Location and Contact Information

  • Address: Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: 01685 729890

Price and Cuisine

  • Cuisine: Italian

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?