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Frankie & Benny's New York Italian Restaurant & Bar

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Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
01685 729890
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Dining options: Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 68 reviews
Visitor rating
  • 17
    Excellent
  • 14
    Very good
  • 12
    Average
  • 9
    Poor
  • 16
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Dreadful

My husband and I visited South Wales to see our daughter this weekend arriving on 26.2.15. We chose to eat at the restaurant that evening. The restaurant was not busy but the wait for our food was definitely not satisfactory. The standard of food was also appalling. We did not make a complaint but... read more

1 of 5 starsReviewed March 1, 2015
super_mum46
,
Cumbria, UK
Good for:
  • Reservations
  • Late Night
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68 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Cumbria, UK
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 1, 2015 NEW

My husband and I visited South Wales to see our daughter this weekend arriving on 26.2.15. We chose to eat at the restaurant that evening. The restaurant was not busy but the wait for our food was definitely not satisfactory. The standard of food was also appalling. We did not make a complaint but were not impressed. Having decided to... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 of 5 stars Reviewed March 1, 2015 NEW

After staying in the Travellodge close to this restaurant myself & my family decided to visit for an evening meal & also a breakfast. Both visits were poor, the service was slow having waited for over an hour on both occasions to get our meals. By the time out food arrived it was cold. It's safe to say we won't... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Top Contributor
53 reviews 53 reviews
31 restaurant reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 27, 2015

We sometimes call into this restaurant when we are on our way to the Merthyr out of town stores. As it is early we have always chosen from the breakfast menu. We have found the reception/waiting staff to be friendly and quick to give us a table and take our orders. The actual cooking however does often seem slow, even... More 

Was this review helpful? Yes
Wales, Utah
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 9, 2015 via mobile

My husband and I decided to eat at Frankie & Benny's before we were due to watch a movie at the cinema opposite,we did the right thing by ring ahead to book a table as people where being turned away at the door it was so full!! we had steaks that where cooked perfectly to our liking ( did get... More 

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Merthyr Tydfil, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

This is a nice restaurant and food was good. Found service to be a little slow but overall nice. We went in evening so menu was a little expensive but if you go at lunch time the menu is much cheaper. The children had colouring packs and balloons and good kids menu would go again!!

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Merthyr Tydfil County, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 1, 2014

Having had a couple of bad experiences with this restaurant in the past I decided to give the breakfast a go (at the request of my kids). To be fair, the service was reasonably quick and the quality of the food was okay. I am very unlikely to become a regular dinner guest there after the previous bad experiences but... More 

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Brecon, United Kingdom
Senior Contributor
23 reviews 23 reviews
21 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 25, 2014

6 of us ate here last night the restaurant was about half full & seemed plenty of staff working all of our food was hot well presented & tasty as expected you got exactly what you ordered but for some reason the length of time in between courses seemed very long ? which made the meal drag on a bit... More 

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Contributor
16 reviews 16 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 1, 2014

I go here all the time for both breakfast treats and an hour out with both my family and date nights with my wife. Never had a bad service and the food is always at a high standard. Will keep going there as long as its open which I hope will be for a very long time.

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Llandrindod Wells, United Kingdom
Senior Contributor
48 reviews 48 reviews
38 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 29, 2014 via mobile

First time visiting a F&B and mum and I both decided to have the spaghetti carbonara with a side of garlic pizza bread. The creamy sauce was lovely an had a good flavour. The garlic bread was very tasty and we didn't have to wait long at all. For dessert I chose the chocolate honeycomb waffle which was very good... More 

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Eastbourne, United Kingdom
Contributor
11 reviews 11 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 22, 2014

Came here with a group of us one night after staying on the leisure park at a near by hotel, first impressions when looking through the menu was can i actually afford to eat here? i thought frankie and bennys was a chain restaurant so would be fairly priced, was i wrong! cheapest thing on the menu was £10 for... More 

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Restaurant Details

Location and Contact Information

  • Address: Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: 01685 729890

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?