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Frankie & Benny's New York Italian Restaurant & Bar

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Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
01685 729890
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Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 78 reviews
Visitor rating
  • 24
    Excellent
  • 15
    Very good
  • 12
    Average
  • 9
    Poor
  • 18
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Slow service but good food!!!

Went for food for my grandads birthday on Saturday miday not very busy . The staff were very kind and brought activities packs for the little ones 2&3 . The food was lovely but had to wait 10mins for the birthday boys meal and th children's meal . Defo recommend love to go again!

4 of 5 starsReviewed April 5, 2015
lucybrewer03
,
Ebbw Vale, United Kingdom
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78 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Abercynon
1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

We have been in this restaurant many times and every visit has been a success. My children love the pizza and pasta from the kids menu and really enjoyed the family atmosphere. All staff are professional and polite. We recommend it at 100%

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
5 of 5 stars Reviewed April 7, 2015

This was my first visit to frankie and bennys in merthyr and I certainly wasn't dissapointed! It was quite busy but only waited a few minutes for a table. When we sat our server greeted us and offered drinks and they were brought to the table very quickly. We enjoyed starters and mains and all meals were brought to table... More 

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1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

Went here last Thursday with the kids for lunch, never been before but the food and service was great! Surprisingly fast as well! Did get a little noisy wiv birthday music being played a couple of times but Will definitely go back as I was pleasantly suprised how good it was!

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Ebbw Vale, United Kingdom
Contributor
11 reviews 11 reviews
5 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 7, 2015

Great service fab food as always, didn't have to wait long for our order, kids loved their activity pack. Very friendly staff. Would recommend

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Kent
Senior Contributor
49 reviews 49 reviews
34 restaurant reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 5, 2015

Waitress wrote down wrong order, chicken was very overcooked which meant it was extremely dry. Pizza came out raw! Would definitely not recommend!

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Ebbw Vale, United Kingdom
2 reviews
4 of 5 stars Reviewed April 5, 2015

Went for food for my grandads birthday on Saturday miday not very busy . The staff were very kind and brought activities packs for the little ones 2&3 . The food was lovely but had to wait 10mins for the birthday boys meal and th children's meal . Defo recommend love to go again!

Was this review helpful? Yes
Builth Wells, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 3, 2015

Visited with my children in March 2015 at lunchtime. The restaurant was relatively quiet. The service was excellent - attentive waitresses who asked whether refills of drinks were wanted without being asked. The meal is one of the best we have had at Frankie and Benny's - very fresh and very hot - I had the bruschetta followed by a... More 

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Cardiff, United Kingdom
Contributor
13 reviews 13 reviews
6 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 28, 2015

Attended a friends birthday here on a Saturday night. It wasn't that busy but the staff just did not seem to be coping well at all. The food was nothing special. Service was terrible. Won't be going back.

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1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

Went for food with my family on a busy Saturday afternoon. The staff were friendly and made a fuss of the kids even though they were rushed off their feet. They couldn't do enough to help. The food was superb and my kids can't wait to visit again. Would defiantly recommend going here.

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2 reviews
5 of 5 stars Reviewed March 10, 2015

I visited your restaurant on 3rd March 2015 for my sons 21st birthday as we were on a little break. We informed the staff that it was his birthday and after a few drinks in the bar area we were seated at a table which had balloons and banners. The staff were all very friendly and even gave my son... More 

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Restaurant Details

Location and Contact Information

  • Address: Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: 01685 729890

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?