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Frankie & Benny's New York Italian Restaurant & Bar

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Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
01685 729890
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TripAdvisor Reviewer Highlights

Read all 71 reviews
Visitor rating
  • 19
    Excellent
  • 14
    Very good
  • 12
    Average
  • 9
    Poor
  • 17
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Big menu lots of choice

This is a nice restaurant and food was good. Found service to be a little slow but overall nice. We went in evening so menu was a little expensive but if you go at lunch time the menu is much cheaper. The children had colouring packs and balloons and good kids menu would go again!!

3 of 5 starsReviewed December 3, 2014
Richie2014
,
Merthyr Tydfil, United Kingdom
via mobile
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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71 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
5 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 28, 2015 NEW

Attended a friends birthday here on a Saturday night. It wasn't that busy but the staff just did not seem to be coping well at all. The food was nothing special. Service was terrible. Won't be going back.

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1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

Went for food with my family on a busy Saturday afternoon. The staff were friendly and made a fuss of the kids even though they were rushed off their feet. They couldn't do enough to help. The food was superb and my kids can't wait to visit again. Would defiantly recommend going here.

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2 reviews
5 of 5 stars Reviewed March 10, 2015

I visited your restaurant on 3rd March 2015 for my sons 21st birthday as we were on a little break. We informed the staff that it was his birthday and after a few drinks in the bar area we were seated at a table which had balloons and banners. The staff were all very friendly and even gave my son... More 

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Cumbria, UK
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 1, 2015

My husband and I visited South Wales to see our daughter this weekend arriving on 26.2.15. We chose to eat at the restaurant that evening. The restaurant was not busy but the wait for our food was definitely not satisfactory. The standard of food was also appalling. We did not make a complaint but were not impressed. Having decided to... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 of 5 stars Reviewed March 1, 2015

After staying in the Travellodge close to this restaurant myself & my family decided to visit for an evening meal & also a breakfast. Both visits were poor, the service was slow having waited for over an hour on both occasions to get our meals. By the time out food arrived it was cold. It's safe to say we won't... More 

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Cardiff, United Kingdom
Top Contributor
54 reviews 54 reviews
32 restaurant reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 27, 2015

We sometimes call into this restaurant when we are on our way to the Merthyr out of town stores. As it is early we have always chosen from the breakfast menu. We have found the reception/waiting staff to be friendly and quick to give us a table and take our orders. The actual cooking however does often seem slow, even... More 

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Wales, Utah
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 9, 2015 via mobile

My husband and I decided to eat at Frankie & Benny's before we were due to watch a movie at the cinema opposite,we did the right thing by ring ahead to book a table as people where being turned away at the door it was so full!! we had steaks that where cooked perfectly to our liking ( did get... More 

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Merthyr Tydfil, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

This is a nice restaurant and food was good. Found service to be a little slow but overall nice. We went in evening so menu was a little expensive but if you go at lunch time the menu is much cheaper. The children had colouring packs and balloons and good kids menu would go again!!

Was this review helpful? Yes
Merthyr Tydfil County, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 1, 2014

Having had a couple of bad experiences with this restaurant in the past I decided to give the breakfast a go (at the request of my kids). To be fair, the service was reasonably quick and the quality of the food was okay. I am very unlikely to become a regular dinner guest there after the previous bad experiences but... More 

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Brecon, United Kingdom
Senior Contributor
26 reviews 26 reviews
23 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 25, 2014

6 of us ate here last night the restaurant was about half full & seemed plenty of staff working all of our food was hot well presented & tasty as expected you got exactly what you ordered but for some reason the length of time in between courses seemed very long ? which made the meal drag on a bit... More 

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Restaurant Details

Location and Contact Information

  • Address: Rhydycar Leisure Centre | Rhydycar, Merthyr Tydfil CF48 1UT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Merthyr Tydfil County  >  Merthyr Tydfil
  • Phone Number: 01685 729890

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?