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Jimmy Buffett's Margaritaville, Grand Cayman

Mexican, American, Pizza
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32 Harbour Drive | Island Plaza, George Town ky1-1006, Grand Cayman
+1 345-949-6274
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Dining options: Drinks, Lunch, Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 651 reviews
Visitor rating
  • 171
    Excellent
  • 192
    Very good
  • 159
    Average
  • 74
    Poor
  • 55
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Not the same..

We dropped in for a beer and to say we we went. Jimmy has gotten enough of our There wasn't much else. A new manager took down all the graffiti and bills, so much of the charm is gone. Staff was not very friendly, kinda so so. They could bring back Chris as a manager and he would whip this... read more

3 of 5 starsReviewed June 17, 2014
ConchyJoe1
,
Hotlanta
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651 Reviews from our TripAdvisor Community

Date | Rating
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English first
Hot Springs Village, Arkansas
Contributor
19 reviews 19 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 17, 2014

Deciding to have lunch at Jimmy Buffett's Margaritaville while we were in Grand Cayman didn't turn out like we had hoped!! We "thought" we would hear music reminiscent of Jimmy Buffett's music....WRONG!! They had a DJ that played Hip Hop and Rap so LOUD LOUD LOUD that you could NOT have a conversation with anyone at your table. Of course,... More 

Was this review helpful? Yes 1
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

We’re sorry to hear that we did not exceed your expectations when you came to visit us, especially from a culinary and service standpoint. Margaritaville is known for tantalizing dishes and fantastic drinks, and we have shared your comments regarding the food with our culinary team for review. We have also noted your comments regarding the service which you received,... More 

Hotlanta
Top Contributor
192 reviews 192 reviews
119 restaurant reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed June 17, 2014

We dropped in for a beer and to say we we went. Jimmy has gotten enough of our There wasn't much else. A new manager took down all the graffiti and bills, so much of the charm is gone. Staff was not very friendly, kinda so so. They could bring back Chris as a manager and he would whip this... More 

Was this review helpful? Yes 1
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

Thank you for your review. We are so sorry we did not meet your expectations in regards to service and overall experience. We do hope that you will revisit so that we may make things right and show you that we are still the same Margaritaville with a fun atmosphere. More 

Boynton Beach, Florida
Top Contributor
230 reviews 230 reviews
53 restaurant reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed June 11, 2014

Margaritaville was a very fun place. The decor was colorful and tropical. The outdoor seating area at Margaritaville had a pool and a water-slide!! It reminded me of the Margaritaville in Key West, only better, before of the water-slide on the second floor/roof. It was fun place to have a short visit before our submarine excursion.

Was this review helpful? Yes
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

We were pleased to read your review. It always makes us happy when our visitors have such an awesome time. The fact that you were able to experience all of our offerings and had such a great time makes all the hard work worth it. We thank you again for your review and look forward to your next visit. More 

Knoxville, Tennessee
Top Contributor
52 reviews 52 reviews
27 restaurant reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 5, 2014

It's cool that they have a pool on the roof, but that's about the only nice thing I can think to say about this restaurant. The prices were totally overinflated, more than normal tourist traps. At least if we had gone to another chain like Hard Rock the food would have been good. We ended up leaving more on the... More 

Was this review helpful? Yes 1
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

Thank you for stopping by and for writing this review. We were disturbed to read this review and to hear of your experience. We would like to assure you that this is not our normal service standard. We have forwarded this review to management for a thorough investigation. We sincerely apologize for your experience. More 

calhoun, GA
Top Contributor
128 reviews 128 reviews
53 restaurant reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed June 3, 2014

We had nachos and a beer while the kids enjoyed the waterslide and pool. An easy way to conclude a day touring GC. Although service was spotty because tip was included, we loved it.

Was this review helpful? Yes
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

We’re happy to hear that you and your family enjoyed your time with us during your vacation. Our waterslide is one of our main attractions, and is always a good way to get the heart pumping as you take the express exit into the pool. It was also good to hear that you enjoyed some of our culinary offerings, and... More 

Kansas
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 1, 2014

Slow service and low quality food. We ordered burgers, which were greasy and flavorless. Had to wait forever to get our drinks refilled.

Was this review helpful? Yes 1
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

We are glad you took the time out to write this review. We do value the feedback of our customers. We are sorry we fell short on our service standards and culinary offerings on your trip. We aim to provide the best when our customers stop by but your review shows that evidently we fell short and we sincerely apologize.... More 

Bangor, Maine
Top Contributor
50 reviews 50 reviews
42 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 1, 2014

I've popped in here twice, on two separate cruises, had a good burger and a solid Margarita both times, and had good service both times. Laid back, casual and relaxed, just what I wanted- I wasn't looking for 5 stars on Zagat's and I got what I wanted- don't get two Margaritas, they don't make them weak.

Was this review helpful? Yes
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

We are so pleased to read your review. It is awesome that you enjoyed yourself and our offerings on both visits, this makes us very happy. We aim to provide a lively atmosphere but one that is also fun, relaxing and reminiscent of what postcards are made of. We are glad you were able to experience this not one but... More 

Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 31, 2014

Margaritaville sounded like a fun place to eat. I like Jimmy Buffett and his casual music, so I was looking forward to listening to something similar to that. I was also looking forward to an awesome, giant margarita, as I have seen beautiful drinks all over the island, so of course, Margaritaville would have something similar, if not better, given... More 

Was this review helpful? Yes
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

Thank you for taking the time to write this review, we appreciate our customers feedback. We are disheartened that we were unable to meet your standards in regards to experience, food or service. The Margaritaville family of restaurants pride ourselves on creating fond memories and excellent service. It is evident we fell short of this on your visit and sincerely... More 

Contributor
20 reviews 20 reviews
13 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 30, 2014 via mobile

We dined here twice. Both times the place was empty. It's very crowded only when cruise ships are in port. Otherwise the huge restaurant is completely empty. We sat in there all alone. People were mopping floors and it smelled like disinfectant. Televisions are small and fuzzy. The service should have been better since we were the only people there.... More 

Was this review helpful? Yes 1
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

Thank you for taking the time to write this review. We are sorry we were unable to meet your expectations in regards to atmosphere and service. We have a dynamic business and there are times when it is very lively or more quiet. We do hope you will revisit so taht we can show you all we have to offer. More 

Washington DC, District of Columbia
Top Contributor
179 reviews 179 reviews
99 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 29, 2014

This is a very attractive and interesting place to dine and enjoy cocktails very near the cruise ship dock. We have been here twice for lunch and try to go when there are not a lot of cruise ships in the harbor due to heavy crowd factor. It has very good food and the service is great. Prices are not... More 

Was this review helpful? Yes
MvilleCarib, Social Media Coordinator at Jimmy Buffett's Margaritaville, Grand Cayman, responded to this review

Thank you for this positive review. We love that you had such a great time on all of your visits with us. Our food and beverage offerings are an intricate part of our business and your review shows that we are doing well in this aspect. Thanks again for stopping by and we look forward to your next visit. More 

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Restaurant Details

Location and Contact Information

  • Address: 32 Harbour Drive | Island Plaza, George Town ky1-1006, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman  >  George Town
  • Phone Number: +1 345-949-6274

Price and Cuisine

  • Cuisine: Mexican, American, Pizza

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jimmy Buffett's Margaritaville, Grand Cayman and other visitors
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Questions? Get answers from Jimmy Buffett's Margaritaville, Grand Cayman staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?