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Riptides Sports Grill

14 Via de Luna, Holiday Inn Resort, Pensacola Beach, FL 32561
(850) 932-5331
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Price range: $18 - $30
Cuisines: American
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Restaurant details
Good for: Outdoor seating
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Located on the sugar white sands of Pensacola Beach in the Holiday Inn Resort. With twenty high definition flat screen TVs (inside and outside) and continuous satellite feeds the game is always on. Local celebrity chef Dan Dunn understands the importance of chowing down while cheering for your team and isn't afraid to pile it on. Quality American comfort food, great sports and good friends - it doesn't get better then this unless you have box seats.
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158 reviews from our community

76% Recommend
    68
    51
    16
    14
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Pensacola, Florida
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 29, 2014 NEW

Expensive, poor service, unfriendly, slow, food of poor quality for the price. Kids meals ordered two days in a row were not given a frozen treat as stated on the menu. Had to send the kids pizza back because it came out with basically no cheese. The crabby patty meal was basically two, tiny, tasteless crab cakes on a bed... More

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1 review
5 of 5 stars Reviewed July 24, 2014 NEW

Excellent food, love the wait staff, and the view is amazing. Every time we have guests in town, we take them to Riptides and they always love it. My kids play ping pong or hang out on the beach while we order and enjoy appetizers. Perfect beach restaurant!

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Austin, TX
Senior Contributor
26 reviews 26 reviews
18 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 22, 2014

Slow service and they were out of items (soup, mango for cocktails). Orders were not coming out correctly and had to track someone down for our silverware. Only good thing was that kids ate free.

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Cabool, Missouri
Senior Contributor
30 reviews 30 reviews
23 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 13, 2014

I understand that we were there on the busiest day of the year. However there is just no excuse for the service that we received. As we were walking out the man in front of me said " I don't think they're gonna like what I have to say about this one on Trip Advisor." It took forever to receive... More

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Michael K, Manager at Riptides Sports Grill, responded to this review

First let me say please do not avoid this one. I do deeply apologize that you did not receive the service you had hoped for. We take pride in our product and service. And ask that will come back give us that chance to prove to you how good we are. If there is anything that I can do, feel... More

Ball Ground, Georgia
Contributor
11 reviews 11 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2014

Bartenders are good. Had $2.00 well drinks all Day Thursday. So great value if you are not too picky. Food overpriced a bit - but its beach, so thats expected. Had the Hummus w/pita bread - was good. Also had Steak & Chicken Quesedillas - SHARE THEM - its a huge order and for $16.00. Over all good experience. BTW... More

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Michael K, Manager at Riptides Sports Grill, responded to this review

Thank-you so very much for taking the time to let us know about your good experience. We take pride in our food, service and giving overall satisfaction. And yes our bartenders have the knowledge in” when to say when”, thank-you for noticing. It is also great to know that you had fun and enjoyed our Tiki Bar. Anytime you do... More

Austin, Texas
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 10, 2014

Very slow service even though it wasn't full. One hour for three kids' meal???? Fifteen minutes to get a refill on drinks. Five minutes to wait for the hostess to meet us. You get the idea.

Was this review helpful? Yes 1
Michael K, Manager at Riptides Sports Grill, responded to this review

The communication that was not given to you was to say the least not well. The timing of your food was way too long and I do apologize to you. Even thou the restaurant was not full, we are also taking care of the entire outside (Patio, Pool Deck and Tiki Bar). This is where the communication was not given... More

Pa
Contributor
17 reviews 17 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 10, 2014

The food was okay. But did not eat there again because the service was neglectful. I h ad asked if they had a smoothie and found out after that there was a counter nearby I could have ordered something like it. The server was not guest oriented.

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Michael K, Manager at Riptides Sports Grill, responded to this review

It saddens me that your experience was less than perfect. But I thank-you for your honesty in the review you had written. With honesty like this it helps us to be better. And to me that is what reviews are all about. A tool for us to look at ourselves and make the necessary changes. If there is any way... More

1 review
5 of 5 stars Reviewed July 10, 2014 via mobile

I am so thankful to the manager Michael. We are locals and called last minute to ask for reservations for our party of 14 (12 kids) during the Blue Angels practice show. He was so accommodating and made the kids' day. We are able to see the blues, while enjoying ac and great food. The staff was very friendly and... More

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Michael K, Manager at Riptides Sports Grill, responded to this review

First allow me to say it was my pleasure to have taken care of you and you guests. And thank-you for coming in and for taking the time out of your busy schedule to give us such a nice review. We treat our Resort like it is Disney Land and when we can make our guest’s smile it truly makes... More

Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 of 5 stars Reviewed July 7, 2014

My daughter ordered a hamburger on the night of July 5th. They told her the hamburger would be ready in30 minutes. She left her room and got there in 40 minutes. She then had to wait an additional 20 minutes. It's a good thing she wasn't holding her breath.

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Michael K, Manager at Riptides Sports Grill, responded to this review

I am embarrassed and cannot tell you enough times how very sorry I am that you had to experience this. If I was able to undo what had happened first I would personally been there to take care of the problem. And on that note there would not have been a problem because I would have made sure everything was... More

New Orleans, Louisiana
Contributor
16 reviews 16 reviews
7 restaurant reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 6, 2014

We ate at the Riptides pool grill at the Holiday Inn resort two times over the July 4 weekend. The selection was great and the food (including the kid's menu) was great. The atmosphere and staff were very nice. I would highly recommend.

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Michael K, Manager at Riptides Sports Grill, responded to this review

With kind guests like you how can we go wrong? There are times I feel I get repetitive but I cannot help it. When I say “We do take special pride in the product we offer in food, drink and service” Thank-you for taking the time to give your opinion on us at The Holiday Inn Resort Pensacola Beach. And... More

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