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7 Hotel & Diner

London Road | Polhill, Halstead TN14 7AA, England
01959 535890
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Ranked #3 of 4 restaurants in Halstead
Cuisines: American, Diner, British
Dining options: Breakfast/Brunch, Reservations
Most recent review
- Aug 20, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations
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119 reviews from our community

42% Recommend
    24
    26
    18
    26
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed August 20, 2014 NEW via mobile

Have visited a few times with family and have always enjoyed our visit - good food portions and good, friendly service. This time however I wish I hadn't bothered. It might be an American themed diner but the staff know nothing about American service. We waited nearly minutes for someone to take our drinks menu. The food arrived quickly but... More

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Gravesend, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2014 NEW

the whole family loves visiting us style diners everywhere and this was the latest. from teh outside it looked good and the interior was very nicley done. we only wanted four chocolate shakes and some citrus /lime pie. after waiting ten minutes the order arrived. four small watery shakes and a small pie. the milkshakes just tasted like chocolate ice... More

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Bexleyheath, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 17, 2014 NEW

Had a trip to Polhill Garden centre and afterwards suggested a late lunch in the 7 Diner. Went with all the family and they loved it. My son & daughter had milkshakes which are practically a meal in themselves. They are so thick and delicious I could see us going here again just for a milkshake. I ordered the special... More

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Kent
Contributor
17 reviews 17 reviews
8 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 10, 2014

Went here with family, had to move as the table we had was next to the play area and we were not happy having kids bouncing about next to us. The service is appalling I am not a teenager and my beer was plonked on the table in the bottle with no glass! took ages for the table to be... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 10, 2014 via mobile

We were a bit unsure about visiting the diner after reading the reviews on trip advisor. However we were pleasantly surprised. The decor was really good and the staff really helpful although service not all that speedy at times. The food was good especially the milkshakes. We would definitely come again and are looking forward to the classic car evening!

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Bromley
1 review
4 of 5 stars Reviewed August 3, 2014 via mobile

Really enjoyed a family birthday at the restaurant, was pretty pleased with the food, service and whole experience here. Even though it was quiet found the service a little slow, but ok considering there was so many of us. Our main waitress Bobbie was attentive, smiley, really helpful and not flustered by the number of us. The food was very... More

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7HD, General Manager at 7 Hotel & Diner, responded to this review

Thank you so much for your feedback. I will make sure Bobbie see's your review. See you soon !! More

Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 27, 2014

We have often visited this diner and return for the atmosphere and American style food that we enjoy. However this time we were disappointed. It was busy so we were happy to wait for our food however after half an hour it would have been nice to have a member of staff asked us for more drinks as we had... More

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london
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

I have just come out of the diner after refusing to even eat here, the service is awful the staff are rude, immature and have no idea how to be professional. They used bad language to each other around myself and my girlfriend totally ignoring the fact we were there. They made no effort to serve us even though we... More

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7HD, General Manager at 7 Hotel & Diner, responded to this review

I must sincerely apologise for the service you received. More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 26, 2014

Every time I come here I am reminded why I don't come more often. The decor is amazing and really well done (1950's diner jukebox etc) and the food is ok if a little overpriced but the thing that spoils this place is the service. The place is staffed by teenagers who walk around the place aimlessly without any urgency... More

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Orpington, United Kingdom
1 review
2 of 5 stars Reviewed June 23, 2014

We have been to the Seven Diner on a number of occasions now and it has got steadily worse. When it first opened it was good but it is now much worse than average On our recent visit the menus were sticky with food and we waited ages for our meals even though the restaurant was only half full. They... More

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