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7 Hotel & Diner

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Diner, American, British
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London Road | Polhill, Halstead TN14 7AA, England
+44 1959 535890
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Dining options: Breakfast, Lunch, Late Night, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 214 reviews
Visitor rating
  • 46
    Excellent
  • 49
    Very good
  • 38
    Average
  • 41
    Poor
  • 40
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
2nd visit much better !

The over score is rated with out two visits combined. The first which was about a year ago was quite poor. It was mainly due to the service where there was only one guy who explained there was a lot of sickness. The wait was very long which quickly got to the stage where our two young children... read more

3 of 5 starsReviewed November 7, 2015
MaggyFresh
via mobile
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214 Reviews from our TripAdvisor Community

Traveler rating
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Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was as good as we'd heard although during the school holidays it seemed popular with families and kids also. Great burger and steak menu and full bar. NB closes at 9pm.

Helpful?
Thank Happy2trip
Sevenoaks, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We have recently moved into the area and this has now become a regular eatery, food always excellent friendly service and great music

Helpful?
Thank Lindsey W
7HD, Owner at 7 Hotel & Diner, responded to this review

Thank you so much for taking the time to post a review and always welcome feedback from regular customers. More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We booked a table for 7 and a high chair to celebrate our sons and friends daughters special birthdays. Before I continue with disparaging comments I will say now the service was good and the lady was very helpful. However that's where the good news ends! The food is truly substandard, cheap overlooked rubbish. Food ordered from the children's menu... More 

Helpful?
Thank joanna s
7HD, Manager at 7 Hotel & Diner, responded to this review

As the owner of 7 Hotel Diner I was saddened to hear about your experience. We pride ourselves on the fact that we use fresh ingredients cooked fresh to order and many of our products like our chilli and cakes are all made in house. I will be looking into the issues that you have raised as we take all... More 

Kent
Level Contributor
54 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took my brother and nephew here for a meal. Seriously could not fault the food - served piping hot and very tasty, or the service which was exemplary. We were seated on our own as it was full to capacity in the restaurant and I was concerned we would get forgotten. I should not have worried as we were... More 

Helpful?
Thank MegandBert
7HD, Owner at 7 Hotel & Diner, responded to this review

Thank you so much for taking the time to review your enjoyable experience at 7 Hotel Diner and we hope to see you again soon. Cheryl Owner More 

London
1 review
4 of 5 stars Reviewed 4 weeks ago

Booked a table here for a large family group for my daughter's birthday lunch. Was slightly worried having read a couple of the reviews before we arrived, but needn't have worried! Upon arrival we were greeted by very friendly efficient staff. Our large party took a while to decide what to order... we were never felt rushed. Staff continuously checked... More 

Helpful?
Thank LondonDanB
7HD, Owner at 7 Hotel & Diner, responded to this review

Thank you so much for taking the time to write a review and look forward to seeing you again in the future. Cheryl Owner More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 30, 2015 via mobile

Got there and were greeted well; our birthday cake whisked away and balloons added to the table for us. Good start that quickly went downhill... Went to use jukebox however didnt play anything yet none of the staff (including the supervisor) knew how it worked so were told would refund the pound which they did not do. Ordered mum a... More 

Helpful?
Thank Jo C
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 22, 2015 via mobile

Late after a flight with the m25 j5 closed we needed somewhere to rest our heads at 1am. The staff were efficient and booked us in for a late check in. We got to the room and found the twin room very charming, clean, lovely new bathrooms and soft towels and bedding. I would stay here again for sure! The... More 

Helpful?
1 Thank Lydia F
Bromley, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

What a charming place. Felt very nostalgic, lovely American diner and food was absolutely amazing. Atmosphere was great and the staff were delightful. Would suit all ages

Helpful?
Thank GeorgieMia
Bedford, United Kingdom
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 11, 2015

Slow, poor service both for a lunchtime and late breakfast neither of which were busy. Small portions, free refil coffee, never offered...automatically add a tip which you have to say no too. Will never return.

Helpful?
1 Thank Andy B
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

The over score is rated with out two visits combined. The first which was about a year ago was quite poor. It was mainly due to the service where there was only one guy who explained there was a lot of sickness. The wait was very long which quickly got to the stage where our two young children were very... More 

Helpful?
1 Thank MaggyFresh

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Restaurant Details

Location and Contact Information

  • Address: London Road | Polhill, Halstead TN14 7AA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Sevenoaks District  >  Halstead
  • Phone Number: +44 1959 535890

Price and Cuisine

  • Cuisine: Diner, American, British

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from 7 Hotel & Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?