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Cucina at the JW Marriott Phuket Resort

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231 Moo3 Mai Khao, Phuket Town, Phuket 83110 , Thailand
66 76 338000
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Dining options: Lunch, Dinner, Delivery, Reservations

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 33
    Excellent
  • 21
    Very good
  • 8
    Average
  • 5
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good food

Hi guys. We had a not so good experience here and spoke to the chef. Since then the food is 100% good. The flavour is great. Thanks Heather. We will be back.

4 of 5 starsReviewed June 4, 2015
Lozza1956
,
Kellyville, Australia
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72 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

As a part of being a Marriott platinum elite we received an invitation for a complimentary wine tasting. Fortunately we were the only ones who showed up and we got impeccable service and local knowledge from Krit and Watchara. It's my friend's birthday and they definitely went the extra mile. Beautiful views and service from this restaurant (generous tasting amounts!)... More 

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Arianna C, Great to hear that you enjoyed our wine tasting at Cucina and i personally think that this is the perfect way to learn more regarding wines.I will pass on your comments to our K. Krit & K. Jom. Please let me know if you are ever planning back to come back to the JW Marriott Phuket Didier... More 

Kellyville, Australia
Senior Contributor
31 reviews 31 reviews
12 restaurant reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 4, 2015

Hi guys. We had a not so good experience here and spoke to the chef. Since then the food is 100% good. The flavour is great. Thanks Heather. We will be back.

Was this review helpful? Yes 2
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Lozza, Thank you for sharing your feedback on Tripadvisor and I am happy to hear that Chef Heather recovered your experience at our " Cucina" restaurant. Please let us know if you are coming back to make sure that we deliver a consistant dining experience Didier Guiaux Asssitant Director of Food & Beverage didier.guiaux@marriotthotels.com More 

Lexington, Massachusetts
2 reviews
3 of 5 stars Reviewed May 5, 2015

High (hotel) prices, slow service, and lack luster food mar the experience at this restaurant. It's one of those places where if you are staying at the hotel it's convenient and barely acceptable, but if you are looking to come here specifically, I would pass as there are many better options in Phuket for Italian food. The pizzas are surprisingly... More 

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear B S, Greetings from the JW Marriott Phuket Resort & Spa Hereby i wouldl like to make my personal apology for not meeting expectation in our " Cucina" Restaurant. Indeed the prices are higher than the local Italian restaurant and this has mainly to do with our food hygiene standards, which we only buy from approved suppliers in Phuket.... More 

California
Top Contributor
84 reviews 84 reviews
31 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 2, 2015

Amazing pizza and pasta. They have a selection of fresh seafood that makes it experience complete. You can choose your own lobster, which, by the way, is still alive. Chef Kim is excellent and makes sure that each patron is happy with their selection.

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear APT, Greetings from the JW Marriott Phuket Thank you for your kind review and i will pass your comments on to Chef Kim. We are looking forward to welcome you back in our hotel / restaurant Be well Didier Guiaux Assistant Director of Food & Beverage didier.guiaux@marriotthotels.com More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 25, 2015

Firstly this hotel was worth every penny it cost me to stay here albeit 2 years ago now - how the time flys!!!! I still remember my stay there as if it were yesterday, so it has obviously made an impression on me. The hotel staff are wonderful and very polite in every aspect. Mind you you are paying for... More 

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Mary H, Warm greetings from the JW Marriott Phuket First of all thank you very much for you review and great to hear you enjoyed your stay with us. I will personally pass on your greetings to Mr. Peter and this is all what we like to do at the JW Marriott Phuket, because the little things makes a... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2015

We had dinner at Cucina( which by the way is not in Phuket Town) at JW Marriott Mai Khao beach on Wednesday night and it was so good we went back last night. The highlight was the special by chef Heather of sticky pork belly with rissotto. Last night Sue had beetroot ravioli which she said is now her new... More 

Was this review helpful? Yes 1
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Eileen C, Greetings from the JW Marriott Phuket Thank you for your review regarding our siganture Italian restaurant ' Cucina" We just changed the menus of the week before and we received already a lot of great feedback. Heather is a great chef and good to hear that you enjoyed the Pork Belly which is one of my favourites... More 

Rome, Italy
Top Contributor
115 reviews 115 reviews
79 restaurant reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 18, 2015

I rarely eat Italian out of Italy unless there is an Italian chef. But I wanted to try because after days of eating Thai food, fish and vegetables I needed some carbs! Of course eating Italian does not mean we eat only pasta or pizza. However, my body was asking me to eat pasta. We loved it! The ravioli filled... More 

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Basbusa, Greeting from "Cucina" our signature restaurant at the JW Marriott Phuket Thank you for your nice review and indeed our Chef Heather is from Korea but is well- trained and has more than 10 years of experience in the Italian cuisine. It makes me very happy to hear that a real Italian enjoys the food in our restaurant... More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
5 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 13, 2015

We come here often when we need a break from our beloved Thai food. Staff is efficient and friendly. The food was good though the pasta lost a bit of it's genuine Italian character, but let's not forget we are in Thailand.

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Jessica_ MM Greetings from a sunny Phuket and thank you for your review The staff at " Cucina" always makes the differents and good to hear you enjoyed their service! I will definately share your comments what will only motivatet them more. Regarding the genuine Italian charactar would you be so kind to share to more information with me... More 

Sydney, Australia
Top Contributor
77 reviews 77 reviews
57 restaurant reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 10, 2015

Have eaten at this restaurant on numerous occasions during our stay at the JWMarriott. Food, service and atmosphere are exceptional. Prices on the high side...so make sure you buy a Club Marriott Dining Card before you arrive.

Was this review helpful? Yes 1
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Vabozati, It is always nice to hear that we have repeating guests and indeed a Club Marriott card is a great way to receive good discounts at any Marriott property. The discounts are not only for " Cucin" but they are also applicable for any other restaurant in the hotel. Thank you for sharing your positive feedback and hopefully... More 

Madrid, Spain
Contributor
18 reviews 18 reviews
5 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 21, 2015

I asked my friend to take me to a nice place and we drove all the way to this Restaurant. The Restaurant itself is nice but lacks atmosphere and obviously we got the feeling of being in a normal chain restaurant, after we looked at the menu we decided to go for Pizza which was nice and price wise was... More 

Was this review helpful? Yes 2
Joerg D, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Brinx28 Thank you very much for dining at Cucina and your feedback on Trip advisor. Your comments are very important to us to further improve our service and offerings. I am very disappointed that we didn’t live up to our normal standards. I have shared your comments already with our team and we are using your comments to improve... More 

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Additional Information about Cucina at the JW Marriott Phuket Resort

Address: 231 Moo3 Mai Khao, Phuket Town, Phuket 83110 , Thailand
Phone Number: 66 76 338000
Location: Asia  >  Thailand  >  Phuket  >  Phuket Town
Cuisine: Italian, Pizza

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Restaurant Details

Location and Contact Information

  • Address: 231 Moo3 Mai Khao, Phuket Town, Phuket 83110 , Thailand
  • Location: Asia  >  Thailand  >  Phuket  >  Phuket Town
  • Phone Number: 66 76 338000

Price and Cuisine

  • Cuisine: Italian, Pizza

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