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Cucina at the JW Marriott Phuket Resort

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231 Moo3 Mai Khao, Phuket Town, Phuket 83110 , Thailand
66 76 338000
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Dining options: Lunch, Dinner, Delivery, Reservations

TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 32
    Excellent
  • 20
    Very good
  • 8
    Average
  • 5
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Italian cooked by a non-Italian and I am Italian!

I rarely eat Italian out of Italy unless there is an Italian chef. But I wanted to try because after days of eating Thai food, fish and vegetables I needed some carbs! Of course eating Italian does not mean we eat only pasta or pizza. However, my body was asking me to eat pasta. We loved it! The... read more

4 of 5 starsReviewed April 18, 2015
basbusa
,
Rome, Italy
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70 Reviews from our TripAdvisor Community

Date | Rating
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English first
Lexington, Massachusetts
2 reviews
3 of 5 stars Reviewed May 5, 2015

High (hotel) prices, slow service, and lack luster food mar the experience at this restaurant. It's one of those places where if you are staying at the hotel it's convenient and barely acceptable, but if you are looking to come here specifically, I would pass as there are many better options in Phuket for Italian food. The pizzas are surprisingly... More 

Was this review helpful? Yes
California
Top Contributor
84 reviews 84 reviews
31 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 2, 2015

Amazing pizza and pasta. They have a selection of fresh seafood that makes it experience complete. You can choose your own lobster, which, by the way, is still alive. Chef Kim is excellent and makes sure that each patron is happy with their selection.

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear APT, Greetings from the JW Marriott Phuket Thank you for your kind review and i will pass your comments on to Chef Kim. We are looking forward to welcome you back in our hotel / restaurant Be well Didier Guiaux Assistant Director of Food & Beverage didier.guiaux@marriotthotels.com More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 25, 2015

Firstly this hotel was worth every penny it cost me to stay here albeit 2 years ago now - how the time flys!!!! I still remember my stay there as if it were yesterday, so it has obviously made an impression on me. The hotel staff are wonderful and very polite in every aspect. Mind you you are paying for... More 

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Mary H, Warm greetings from the JW Marriott Phuket First of all thank you very much for you review and great to hear you enjoyed your stay with us. I will personally pass on your greetings to Mr. Peter and this is all what we like to do at the JW Marriott Phuket, because the little things makes a... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2015

We had dinner at Cucina( which by the way is not in Phuket Town) at JW Marriott Mai Khao beach on Wednesday night and it was so good we went back last night. The highlight was the special by chef Heather of sticky pork belly with rissotto. Last night Sue had beetroot ravioli which she said is now her new... More 

Was this review helpful? Yes 1
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Eileen C, Greetings from the JW Marriott Phuket Thank you for your review regarding our siganture Italian restaurant ' Cucina" We just changed the menus of the week before and we received already a lot of great feedback. Heather is a great chef and good to hear that you enjoyed the Pork Belly which is one of my favourites... More 

Rome, Italy
Top Contributor
112 reviews 112 reviews
77 restaurant reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed April 18, 2015

I rarely eat Italian out of Italy unless there is an Italian chef. But I wanted to try because after days of eating Thai food, fish and vegetables I needed some carbs! Of course eating Italian does not mean we eat only pasta or pizza. However, my body was asking me to eat pasta. We loved it! The ravioli filled... More 

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Basbusa, Greeting from "Cucina" our signature restaurant at the JW Marriott Phuket Thank you for your nice review and indeed our Chef Heather is from Korea but is well- trained and has more than 10 years of experience in the Italian cuisine. It makes me very happy to hear that a real Italian enjoys the food in our restaurant... More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
5 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 13, 2015

We come here often when we need a break from our beloved Thai food. Staff is efficient and friendly. The food was good though the pasta lost a bit of it's genuine Italian character, but let's not forget we are in Thailand.

Was this review helpful? Yes
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Jessica_ MM Greetings from a sunny Phuket and thank you for your review The staff at " Cucina" always makes the differents and good to hear you enjoyed their service! I will definately share your comments what will only motivatet them more. Regarding the genuine Italian charactar would you be so kind to share to more information with me... More 

Sydney, Australia
Top Contributor
68 reviews 68 reviews
50 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 10, 2015

Have eaten at this restaurant on numerous occasions during our stay at the JWMarriott. Food, service and atmosphere are exceptional. Prices on the high side...so make sure you buy a Club Marriott Dining Card before you arrive.

Was this review helpful? Yes 1
DidierGuiaux, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Vabozati, It is always nice to hear that we have repeating guests and indeed a Club Marriott card is a great way to receive good discounts at any Marriott property. The discounts are not only for " Cucin" but they are also applicable for any other restaurant in the hotel. Thank you for sharing your positive feedback and hopefully... More 

Madrid, Spain
Contributor
18 reviews 18 reviews
5 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 21, 2015

I asked my friend to take me to a nice place and we drove all the way to this Restaurant. The Restaurant itself is nice but lacks atmosphere and obviously we got the feeling of being in a normal chain restaurant, after we looked at the menu we decided to go for Pizza which was nice and price wise was... More 

Was this review helpful? Yes 2
Joerg D, Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear Brinx28 Thank you very much for dining at Cucina and your feedback on Trip advisor. Your comments are very important to us to further improve our service and offerings. I am very disappointed that we didn’t live up to our normal standards. I have shared your comments already with our team and we are using your comments to improve... More 

Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
19 restaurant reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed March 20, 2015

Came to eat here on recommendation- wish we had not. First, bread basket arrived soaked in olive oil, totally greasy and unappetizing. Next, mushroom soup for 400 baht- quite ok and good bruschetta for my wife as starters. Main course- lasagne - probably one of the worst I have eaten in Thailand (never mind Italy). We had a spaghetti as... More 

Was this review helpful? Yes 1
Ashley L, Resident Manager at Cucina at the JW Marriott Phuket Resort, responded to this review

Dear David 728, Thank you for taking the time to provide your feedback. Cucina is very popular with our guests for the simple, authentic Italian food but unfortunately something went amiss this time. Please accept our chef's sincere apologies. She is very passionate about her food and it does pain her to hear this. We hope to be able to... More 

Houston, Texas
Top Contributor
191 reviews 191 reviews
76 restaurant reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 20, 2015 via mobile

My family ate here 3 times during our stay. Yes, it is more expensive than the few places in Turtle Village, but it's no more than what we pay at an average Italian restaurant in Houston. We had their pizza many times (including ordering it from the pool bar) and it's a great thing-crust pizza. We also had lasagna, gnocchi... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 231 Moo3 Mai Khao, Phuket Town, Phuket 83110 , Thailand
  • Location: Asia  >  Thailand  >  Phuket  >  Phuket Town
  • Phone Number: 66 76 338000

Price and Cuisine

  • Cuisine: Italian, Pizza

Questions & Answers

Questions? Get answers from Cucina at the JW Marriott Phuket Resort staff and past visitors.
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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?