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Princess Garden

1 - 3 Brewery Lane, Ponteland NE20 9NZ, England
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Ranked #2 of 15 Restaurants in Ponteland
Certificate of Excellence 2014
Cuisines: Chinese
Dining options: Reservations, Delivery, Late Night
6 visitor photos
Restaurant details
Dining options: Reservations, Delivery, Late Night
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114 reviews from our community

Visitor rating
    73
    21
    7
    6
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Newcastle upon Tyne, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 20, 2014 NEW via mobile

Very poor service, miserable incompetent staff. Food distinctly average and over priced for the All You Can Eat Fresh menu. Food lukewarm-order inaccurate and at one stage on a Saturday evening the entire restaurant (and it was only half full) were sat waiting for food and there were no waiting staff on the floor - what appeared to be a... More

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North Shields, United Kingdom
Senior Contributor
32 reviews 32 reviews
26 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 13, 2014

I can't believe that anybody that likes Chinese food would rate this restaurant as good, we ordered spare ribs and spring rolls for starters, the spare ribs the meat was not falling off the bone and was very tough and the spring rolls had no filling. Ordered two main courses one beef and one chicken with rice and noodles never... More

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
15 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 5, 2014

The £14 special takeaway dinner for two has great taste and is tremendous value. plenty to choose from the listed individual starters, and again individual choices of main courses + of course rice or noodles to accompany. We would fully recommend this take out or dine in Buffet.

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1 review
5 of 5 stars Reviewed August 22, 2014 via mobile

After lots of visits here we felt the need to tell princess gardens how much we enjoy going to there restaurant. They always go out there way to make us feel special offering a very warm and friendly service. Food is always fantastic cooked fresh and as much as you like! This restaurant is always very busy and we have... More

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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

I feel I have to add another review of this fantastic restaurant after reading reviews from hannahp1990 complaint to wait 5 mins to be seated and a further 5 mins for drinks really is that worth mentioning???? also you said you wanted more lots of different starters but were told this is not possible and were given 4 which you... More

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Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed August 20, 2014 via mobile

After visiting this restaurant many times for special occasions and family events we absolutely love the princess gardens. Lovely food and excellent service the staff are very friendly and welcoming. great value for money we shall definitely be back and would recommend this fantastic restaurant to anyone

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1 review
5 of 5 stars Reviewed August 20, 2014 via mobile

How reassuring it is to be able to visit this super Chinese Restaurant, anytime, in the knowledge that not only will the food be first class and plentiful, but the service will be friendly and pleasant too in a relaxed atmosphere. My friends and I like to eat in a no pressure environment and take our time choosing and enjoying... More

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1 review
5 of 5 stars Reviewed August 20, 2014

Well this is the 18th time I have been back here and have never been disapointed at all, the food is always spot on and at a good price, there is a family atmosphere who could not make you feel any more welcome,will be back many more times to come with friends and family of mine, what a great night... More

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Kingdom City, Missouri
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 17, 2014

We arrived at the restaurant at 7pm last week to find only two other couples eating so it was the quietest we have ever seen the place. The reason became fairly obvious as our food arrived, we went for the "All you can eat" style banquet at £17.50 each which came to about £45 with the drinks. We have been... More

Was this review helpful? Yes 1
Newcastle, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 15, 2014 via mobile

We have just returned from the princess garden and feel so strongly that we are posting a review regarding our disappointing evening. Firstly we arrived at 8 o'clock when our table was booked and had to wait 5 minutes to be seated. Once we were seated we then waited an additional 5 minutes for drinks. Which as reasonable customers we... More

Was this review helpful? Yes 3

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