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Princess Garden

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1 - 3 Brewery Lane, Ponteland NE20 9NZ, England
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Dining options: Dinner, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 148 reviews
Visitor rating
  • 100
    Excellent
  • 21
    Very good
  • 10
    Average
  • 7
    Poor
  • 10
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Lovely as usual!!

We visit here quiet often in large groups staff are very friendly and food always great! Our daughter ruby loves it here and she is always made to feel welcome and at home especially from Elaine. very relaxed atmosphere and great value for money defo recommend this restaurant

5 of 5 starsReviewed May 21, 2015
leanneharker
,
Newcastle upon Tyne, United Kingdom
via mobile
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148 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 21, 2015 NEW via mobile

We visit here quiet often in large groups staff are very friendly and food always great! Our daughter ruby loves it here and she is always made to feel welcome and at home especially from Elaine. very relaxed atmosphere and great value for money defo recommend this restaurant

Was this review helpful? Yes
London, United Kingdom
Top Contributor
51 reviews 51 reviews
40 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 9, 2015

We went with family on a Friday evening and had the buffet meal between four, we all ordered starters and appetisers as well as main meals. The service was exceptional and staff always attentive. We ordered a couple more rounds of the mains each as well as noddles etc and the food was fab. We would definitely recommend and go... More 

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Contributor
17 reviews 17 reviews
15 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2015

We tried this restaurant after having it recommended by a work colleague, we had been advised that this Chinese restaurant did serve a sort of all you can eat buffet, this did alarm us a little as we are not normally very fond of all you can eat establishments. However we had been assured that the food was very nice... More 

Was this review helpful? Yes
Barney1573, Owner at Princess Garden, responded to this review

Dear Nigel B, We are so pleased you had a great experience in Princess Garden. My parents were sitting next you as i was dining with them that night and i just arrived after you left.All the staff are very well trained by the Elaine the manageress as her social skills are truly excellent. I hope you dont open a... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed March 16, 2015

I particularly like Chinese food and it doesn't get nice than the food served at The Princess Garden . I have been here many times and it is consistently of a high standard. On top of this the atmosphere is always pleasant and the staff could not be nicer or more attentive. The last time I went was for Chinese... More 

Was this review helpful? Yes
Barney1573, Owner at Princess Garden, responded to this review

Thank you very much for your kind words in your review. Regards Paul Stephenson. More 

Falkirk, United Kingdom
Top Contributor
110 reviews 110 reviews
61 restaurant reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 11, 2015

Wish we had chosen another night, we were a party of 6 and had booked for 6.30 on saturday night. The restuarant was extremely busy and there was not enough space between tables, 3 of our party were continually being knocked by people coming and going. I feel the standard of service was also affected by how busy the restuarant... More 

Was this review helpful? Yes
Barney1573, Owner at Princess Garden, responded to this review

Thank you very much for taking time to post your review. Every saturday night we are fully booked and you are right sometimes if we have big table booked in it can be a bit of a squeeze for which we do apologize to you. If in future you would like to dine with us on a saturday night you... More 

County Durham, United Kingdom
Contributor
11 reviews 11 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2015

Visited at the weekend for my mother's 60th birthday meal with family (staff were lovely about letting us put up our rather larger than expected 6 & 0 balloons in the corner). We visit regularly at least 6 times a year with friends/family/as a couple. Set menu, you can continue to order as much as you can eat, all cooked... More 

Was this review helpful? Yes 1
Barney1573, Owner at Princess Garden, responded to this review

Thank you very much for your very kind words in your review. Its great to hear that Princess Garden is your family favourite. We will look forward to seeing you very soon. Regards Paul Stephenson. More 

1 review
5 of 5 stars Reviewed March 8, 2015 via mobile

Great value for money here, friendly staff good atmosphere and above all scrumptious traditional Chinese food as much as you want for set price. Always busy as you would expect.

Was this review helpful? Yes
Barney1573, Owner at Princess Garden, responded to this review

What a lovely review and thank you for taking time out to post it. Our menu style is very good value for money and even more so on monday at £12.50 per head. We look forward to seeing you soon. Regards Paul Stephenson. More 

Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

t The choice and value here is not rivalled not to mention it is the best tasting Chinese I have ever had. Elaine and the staff are the most friendly and polite people you could wish to meet, they will do anything to make your dining experience better than it can be ( if that's possible ). I do not... More 

Was this review helpful? Yes 1
Barney1573, Owner at Princess Garden, responded to this review

Thank you very much for all your support in my restaurant Chad, we equally look forward to you and Helen coming in every week for your weekly Princess Garden fix !!!!! Regards Paul Stephenson. More 

north east
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed February 27, 2015

We were at The Princess Garden, Ponteland last night(2672/2015) for Chinese New Year celebrations. As usual it was a great night, free ood, staff and everything was first rate.

Was this review helpful? Yes
Barney1573, Owner at Princess Garden, responded to this review

Dear Smoggyatlarge, Thanks for coming along to our Chinese New Year celebration. It was two great nights again this year and packed out again on both nights. I have no doubt i will see you and Eileen in the restaurant very soon. Regards Paul Stephenson. More 

Contributor
13 reviews 13 reviews
7 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Attended the Princess Garden for a meal with 5 friends. The restaurant is decorated tastefully and set out with lots of room between tables, not all cramped together. The waitresses couldn't be more helpful and attentive but, once your drinks/meal arrived left you alone to enjoy them. The food itself was very tasty and well worth the money. Will definitely... More 

Was this review helpful? Yes
Barney1573, Owner at Princess Garden, responded to this review

Thank you very much for your review on Tripadvisor. Its great to hear you and your party enjoyed your evening in Princess Garden. We look forward to seeing you again soon. Regards Paul Stephenson. More 

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Restaurant Details

Location and Contact Information

  • Address: 1 - 3 Brewery Lane, Ponteland NE20 9NZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Northumberland  >  Ponteland

Price and Cuisine

  • Cuisine: Chinese

Questions & Answers

Questions? Get answers from Princess Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?