We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Waggon Inn

$$
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Higham Dykes | Milbourne, Ponteland NE20 0DH, England
+44 1661 881872
Website
Add hours for The Waggon Inn and help diners know when to go.
+ Add hours
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations
Description: A traditional old coaching inn with a restaurant, also serving meals in...
A traditional old coaching inn with a restaurant, also serving meals in the bar. Home cooked, locally sourced food cooked fresh to order. Good choice of locally brewed real ales and cider on draft. Good wines, lovely setting, warm welcome. Ideal for small parties, functions. Located within 5 miles of Newcastle Airport. Special offer on real ales every Tuesday 6 - 8pm.
read more

TripAdvisor Reviewer Highlights

Read all 192 reviews
Visitor rating
  • 138
    Excellent
  • 26
    Very good
  • 7
    Average
  • 11
    Poor
  • 10
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Mid week lunch

Went with 2 friends for lunch the food was lovely and a good choice of nicely cooked veg. Staff very pleasant and friendly . The restaurant was quiet so service was great I am sure this eatery will improve with time ,give it a try

4 of 5 starsReviewed May 27, 2015
Don695
,
Newcastle upon Tyne, United Kingdom
Good for:
  • Romantic
  • Special occasions
  • Bar scene
  • Local cuisine
  • Doing business
  • Families with children
  • Dining on a budget
  • Entertaining clients
Add Photo Write a Review

192 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Russian first
  • Any
English first
Newcastle upon Tyne, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2015 NEW

Went with 2 friends for lunch the food was lovely and a good choice of nicely cooked veg. Staff very pleasant and friendly . The restaurant was quiet so service was great I am sure this eatery will improve with time ,give it a try

Was this review helpful? Yes
Newcastle
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed May 18, 2015

The mashed potatoes achieved the unfortunate consistency of wallpaper paste in consistency whilst also being lumpy... oh and they were luke warm. The one lonely roast potato was not crispy. The roast chicken was a fairly dry, tasteless lump of unappetising white breast, the skin had been removed and there was no seasoning whatsoever. The gravy was mmmmmmm Bisto. Sandstorm... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Top Contributor
685 reviews 685 reviews
392 restaurant reviews
394 helpful votes 394 helpful votes
4 of 5 stars Reviewed May 16, 2015

Looks like the TA rating is a reflection of previous management and reputation rather than those in place since reopening. We popped in for 1 drink on Saturday night on the way back from a meal in Dinnington. After (sadly) reducing the rabbit population on the country road from Ponteland we came to the pub and appreciated the refurb. The... More 

Was this review helpful? Yes
Hexham, United Kingdom
1 review
2 of 5 stars Reviewed May 4, 2015

Dropped in for a Sunday afternoon drink as we were passing on the way into Newcastle. Unhappy disengaged staff, no smiles or greeting. Out of date crisps returned to bar with no apology. Outside I tried to chat lightly with a member about how long they had been open and got a monosyllabic answer. These people don't want to run... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2015

Called in for lunch on bank holiday Monday, very frosty welcome from the lady behind the bar, not even a hello, very out of character for a country pub in Northumberland. Ordered a drink and afer 5 minutes placed an order for food. 30 minutes lapsed with no sign of food, more worrying no update from any of the staff,... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 4, 2015 via mobile

Really disappointed .. Waited 45 mins for meal and when it arrived it was more like a sample.. Very poor and tables were in need of cleaning... Won't be back ??

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 restaurant reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 28, 2015

Went to the Waggon when the previous people had it. Then the place was cosy and welcoming and the food was excellent as was the service. Now it is another matter the food is awful, tasteless, poor quality and wasn't appetising, tastes as if it came from freezer to microwave, service is slow and the staff were OK and the... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

Since hearing the Waggon has reopened, I have called in on numerous occasions for a drink after work on my way home and found the staff very polite and the atmosphere warm and friendly . After a few teething problems at the beginning (which the staff have handled like true professionals) I find this a lovely local pub. Also called... More 

Was this review helpful? Yes 2
Falkirk, United Kingdom
Top Contributor
110 reviews 110 reviews
61 restaurant reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed April 6, 2015

We had booked Sunday lunch for 11 of us to celebrate our brother-in-law's eary retirement. We had high hopes as the inn has just had a complete refurbishment, but I am sorry to say that neither the food or the service was very good, We ordered various drinks and a bottle of Prosecco, the waitress did not open the bottle... More 

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 31, 2015 via mobile

We went to this pub just after it re-opened having used to go before it closed and it has went downhill. The staff are polite and welcoming but the food was average at best and when I ordered my sandwich it came with no stuffing and the bun was hard. Will give it one more chance as it could just... More 

Was this review helpful? Yes 1

Travelers who viewed The Waggon Inn also viewed

 
Belsay, Northumberland
Ponteland, Northumberland
 

Been to The Waggon Inn? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Higham Dykes | Milbourne, Ponteland NE20 0DH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Northumberland  >  Ponteland
  • Phone Number: +44 1661 881872

Price and Cuisine

  • Average Prices: USD 9 - 28
  • Cuisine: British, Pub

Restaurant Characteristics

  • Good for: Romantic, Special occasions, Bar scene, Local cuisine, Doing business, Families with children, Dining on a budget, Entertaining clients

Description

A traditional old coaching inn with a restaurant, also serving meals in the bar. Home cooked, locally sourced food cooked fresh to order. Good choice of locally brewed real ales and cider on draft. Good wines, lovely setting, warm welcome. Ideal for small parties, functions. Located within 5 miles of Newcastle Airport. Special offer on real ales every Tuesday 6 - 8pm.

Questions & Answers

Questions? Get answers from The Waggon Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?