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The Waggon Inn

Higham Dykes | Milbourne, Ponteland NE20 0DH, England
+44 1661 881872
Website
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Ranked #1 of 14 restaurants in Ponteland
Certificate of Excellence 2013
Price range: $10 - $30
Cuisines: British
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Restaurant details
Good for: Families with children, Romance, Bar scene, Doing business, Local cuisine, Special occasions, Entertaining clients, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: A traditional old coaching inn with a restaurant, also serving meals in the bar. Home cooked, locally sourced food cooked fresh to order. Good choice of locally brewed real ales and cider on draft. Good wines, lovely setting, warm welcome. Ideal for small parties, functions. Located within 5 miles of Newcastle Airport. Special offer on real ales every Tuesday 6 - 8pm.
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166 reviews from our community

90% Recommend
    126
    24
    6
    7
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2014 via mobile

We have visited several times now and have never been disappointed. We couldn't grumble about Sunday lunch yesterday at all, it was absolutely delicious and the apple crumble just perfect. Brenda and her staff are lovely nothing is too much trouble. Good luck with your move to The Beresford Arms we will certainly see you there!

Was this review helpful? Yes 3
TheWaggon, Manager at The Waggon Inn, responded to this review

Thank you for your positive feedback. As the main quality controller and prime taster in the establishment I have to agree that the apple crumble was really delicious last week !! It's great to have reviews from returning customers as it enforces our consistent approach to the business - though we never take anything for granted and work hard to... More

Morpeth, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 5, 2014 via mobile

After a dreadful meal at the Badger in Ponteland last week this week' s trip to try the Waggon ( on the A696 road from Ponteland to Belsay) was a wonderful and totally satisfying experience which excelled at every level with a party of eight us arriving at 6 pm. On arrival a pre-meal drink in the bar was served... More

Was this review helpful? Yes 2
TheWaggon, Manager at The Waggon Inn, responded to this review

Thank you so much for all of your positive, objective comments. We are delighted that you enjoyed the whole experience of dining with us. We do strive hard to maintain our good track record, so it's very satisfying to read a review like this. As you pointed out, we are unfortunately leaving the Waggon as we're unable to renew our... More

Ponteland, United Kingdom
Senior Contributor
45 reviews 45 reviews
36 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 30, 2014

After a busy morning up to elbows in potting compost at our local horticultural college (I am a Friend, not a student) it was necessary to reward myself before a visit to the osteopath. As usual, a lovely welcome from the landlord and his wife, and after very little time was tempted again by the chicken breast stuffed with stilton... More

Was this review helpful? Yes
TheWaggon, Manager at The Waggon Inn, responded to this review

Thank you so much for yet again taking the time to write a review, your comments are very much appreciated and we're delighted that you enjoyed your lunch again. Many thanks. More

Rothbury, United Kingdom
Contributor
19 reviews 19 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 30, 2014

Mother's Day four roast meals x 4 all with totally cremated yorkshire puddings. From the "chef" that dared put them on the plates to the waitress that dared put them in front of us, shame on you. I've never been served food that burnt in a restaurant before. But with a special occasion no one at our table wanted to... More

Was this review helpful? Yes 2
TheWaggon, Manager at The Waggon Inn, responded to this review

I have tried to contact this reviewer personally to find out more information. It is very frustrating when customers don't bring things to our attention at the time as we could have rectified the situation having been able to see the food ourselves and leaving everyone satisfied. We were fully booked all day on Sunday, serving 180 meals and I... More

Co. Durham
Senior Contributor
26 reviews 26 reviews
18 restaurant reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 29, 2014

We called in for an early evening meal in the bar on a Tuesday evening. The starter of black pudding was swamped with a pepper sauce and served with no finesse. The main course of beef and ale pie was lacking meat and again was swimming in an unpleasant gravy. The meal was not served by the usual efficient girls... More

Was this review helpful? Yes
TheWaggon, Manager at The Waggon Inn, responded to this review

We are very disappointed to hear that you didn't enjoy your last visit. I note that you are a returning visitor and one that has previously given us very positive reviews, which concerns me more. I have to say that the black pudding starter which for the benefit of readers is served on a horseradish mash with a peppercorn sauce... More

Newcastle upon Tyne, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 23, 2014 via mobile

We went for my husband s birthday . Was a surprise so I phoned and mention it to the owner . When we arrived( despite at the bar they were very busy with a large party) you received a very warm welcome from the owner Brenda. Absolutely friendly and so lovely and so all her staff. We got to our... More

Was this review helpful? Yes 1
TheWaggon, Manager at The Waggon Inn, responded to this review

When people choose to celebrate a special occasion with us we do try our best to make the occasion memorable, so we're very glad you were happy with the experience. Many thanks for all of your positive comments, they are very much appreciated. We look forward to seeing you again soon. More

Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 17, 2014

Popped along on Saturday with family for meal as haven't been to Waggon for many years - since my heyday!! plenty of space to park, super olde worlde charm of puib, very friendly and approachable staff - very helpful as well. Good choice on menu & they even cater for older children & senior citizens with smaller meal portions -... More

Was this review helpful? Yes
TheWaggon, Manager at The Waggon Inn, responded to this review

Delighted that your return visit was so memorable ! Thank you for all of your positive comments, we hope to be able to welcome you back again soon. More

Newcastle, United Kingdom
Contributor
11 reviews 11 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2014

Took my wife for a birthday dinner on last day of February but did not mention birthday. When we got to our table it was covered in Happy Birthday confetti. Brenda had looked at last years diary and had decorated. A very nice touch. Surf and turf was on the special board and it was fabulous. Starters were just as... More

Was this review helpful? Yes 1
TheWaggon, Manager at The Waggon Inn, responded to this review

Being an avid user of Tripadvisor myself I always think it's great to read reviews from returning customers as it indicates the consistency of a place, so many thanks for taking the time to write another review. We do make every effort to keep our good reputation, so it's very satisfying to read comments like these. Thanks for your positive... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2014

Just been for the first time even though I live only a few miles away and the food was lovely, veg was fresh and well cooked, REAL chips, we had the chicken, pork and sausages and all were of good quality (no processed rubbish) Welcoming staff and an all round good place to eat and we will definately be returning

Was this review helpful? Yes 2
TheWaggon, Manager at The Waggon Inn, responded to this review

Thanks for all your positive comments, we're delighted that you enjoyed your visit and look forward to welcoming you again on your return visit. The things you mentioned are all very important to us and we do put a lot of effort into getting it right, so it's very helpful to know when we hit the mark. Thank you for... More

Durham, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 6, 2014

Visited yesterday for lunch - we were the only diners for most of the meal, but this didn't dampen the the quality of the experience... Food - one of the best meals I've ever had, and without doubt the best pub meal. The vegetable soup was absolutely wonderful! Quality of food was excellent; preparation and presentation was excellent, too. Menu... More

Was this review helpful? Yes 2
TheWaggon, Manager at The Waggon Inn, responded to this review

Wow what a great review, thank you so much for all your wonderful comments. We do work hard to maintain our high standards, so it's always very satisfying to know when customers notice. I hope we also create a friendly enough atmosphere that customers feel comfortable enough to be able to tell us if there's anything that isn't up to... More

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