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(opposite Hotel Berlin Beach), Sveti Vlas 8256, Bulgaria
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Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 7
    Excellent
  • 9
    Very good
  • 4
    Average
  • 2
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Service letting it down.

We have used this place a lot in the past but in June 2015 there is certainly a drop in standards of service. Food order came Ok and food was of the usual good standard but tried to get a carafe of white wine, only to get 1 glass of red and at 2nd attempt managed to get 3 glasses... read more

3 of 5 starsReviewed July 2, 2015
Kevin P
,
Goxhill, United Kingdom
Good for:
  • Families with children
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25 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Polish first
  • Russian first
  • Any
English first
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 stars Reviewed July 14, 2015

I went out to dinner at Neptun with my boyfriend and family friends. We received horrendous customer service and never will return here, despite coming to Sveti Vlas regularly. The food took nearly 2 hours to come out - there were 3x pasta dishes and an omelette. Nothing that takes particularly long to make. Not once did the waiter come... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed July 14, 2015

Disappointed. Low food quality, expensive. Live band was terrible and too loud. I was given a filthy beer glass.

Was this review helpful? Yes
Goxhill, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 2, 2015

We have used this place a lot in the past but in June 2015 there is certainly a drop in standards of service. Food order came Ok and food was of the usual good standard but tried to get a carafe of white wine, only to get 1 glass of red and at 2nd attempt managed to get 3 glasses... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 25, 2015

Usually this place offers great service. However this time, we recieved poor service. Our waitress was rude. She was rushing everything and did not come around even though the bar was pretty empty. We left Neptun early due to the "unwelcoming" environment by the waitress.

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 3, 2014

This restaurant was recommended to us by the local people. We stayed in Sveti Vlas for 2 weeks and visited many restaurants during our time. Neptun was our favourite place to eat. We loved Bulgarian food! In this restaurant the ingredients were always noticeably fresh and quality. Place is very-very clean. The staff is kind and helpful. The location and... More 

Was this review helpful? Yes 1
Merseyside
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 12, 2013

The food here is very good, the menu is not maybe as extensive as some are, but it is plain food, served hot and cooked well. The fish dishes are particularly good. Also they will serve all guests in a group at the same time, some restaurants have still not cottoned on to this. The owners strive to keep this... More 

Was this review helpful? Yes 2
Tralee, Ireland
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 3, 2012

This was a great restaurant maybe 5 years ago but since has gone a way down me pecking list... Service is terrible...

Was this review helpful? Yes 3

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Additional Information about Neptun

Address: (opposite Hotel Berlin Beach), Sveti Vlas 8256, Bulgaria
Location: Europe  >  Bulgaria  >  Burgas Province  >  Sveti Vlas
Cuisine: Eastern European

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Restaurant Details

Location and Contact Information

  • Address: (opposite Hotel Berlin Beach), Sveti Vlas 8256, Bulgaria
  • Location: Europe  >  Bulgaria  >  Burgas Province  >  Sveti Vlas

Price and Cuisine

  • Cuisine: Eastern European

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Neptun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?