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Cross Keys

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English
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Middlesbrough Road, Guisborough TS14 6RW, England
1287 610035
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Sat 11:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Good for:
Large groups
Entertaining clients
Breakfast/Brunch
Lunch
Dinner
Reservations
Late Night
Dessert

TripAdvisor Reviewer Highlights

Read all 169 reviews
Visitor rating
  • 45
    Excellent
  • 57
    Very good
  • 34
    Average
  • 17
    Poor
  • 16
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Ok but nothing flash

We had an average meal at the Cross Keys, which was perfectly edible, but I wouldn't hurry back. The vegetarian options were poor and when I asked if they could give me one of the meals without peppers, they refused, saying that the meals were already prepared. The pub itself is fine, comfortable... read more

3 of 5 starsReviewed February 28, 2015
Boropanda
,
Middlesbrough
Good for:
  • Large groups
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
  • Dessert
Add Photo Write a Review

169 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Middlesbrough
Top Contributor
122 reviews 122 reviews
71 restaurant reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 28, 2015 NEW

We had an average meal at the Cross Keys, which was perfectly edible, but I wouldn't hurry back. The vegetarian options were poor and when I asked if they could give me one of the meals without peppers, they refused, saying that the meals were already prepared. The pub itself is fine, comfortable and well laid out and the bar... More 

Was this review helpful? Yes
Abu Dhabi
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 22, 2015

The starters where rubbish and it went down hill from there. We ordered a bottle of wine, they did not have our selection, we ordered another bottle, they did not have that. We ordered a third bottle they did not have that either. The starter of Hoi sin Duck wings looked and tasted like they died of old age. (we... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

What a shame!! We have used the cross keys for many family occasions ie birthday parties for all three of my children numerous meals even stayed here for 6 weeks when work being completed on our house. We even had our wedding reception here. So to come and have such a poorly presented steak meal was a Hugh dissapointment. Felt... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

Chose our meals from the Christmas menu and had a wonderful three course's. The staff were fantastic and very welcoming. Would definitely recommend the Cross Key's.

Was this review helpful? Yes
North East
Senior Contributor
29 reviews 29 reviews
17 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 19, 2015

My husband and I had a busy morning and hadn't had time to make lunch so chose to go to the Cross Keys as they serve food all day. The Cross Keys has recently been refurbished and looks very impressive, it was quite busy and the Staff were very attentive and friendly, we both chose sirloin steaks which were tender... More 

Was this review helpful? Yes
Middlesbrough, United Kingdom
Contributor
11 reviews 11 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

Went there with my fiance and his parents. Had the fish and chips and it was delicious and there plenty of fish. For pudding me and my father in law tried the raspberry and peach crumble and it was beautiful. For four main meals, four puddings, 5 pints of beer and cider, 3 glasses of wine and 3 ports the... More 

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guisborough
Contributor
11 reviews 11 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 6, 2015

We have lived locally to the Cross keys for a decade and pass it several times a week so odd that this is our first visit. Loved the refined cosy interiors. The service was very cheerful and friendly and the food- very much pub grub, was nicely presented and reasonably priced. Hasd to smile at the website which says that... More 

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redcar
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

Had a lovely meal here last night we chose of the specials board and it was lovely . The pub was very busy and we were glad we had booked the waitress was very good however the bar staff were terribly slow and we waited quite a while for drinks overall we had a fab night .

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Middlesbrough
Contributor
17 reviews 17 reviews
15 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 23, 2015

First of al, the management really should change the comment that appears on every one of thier replies, i.e. "I have passed on your concerns to the management team who would like to investigate your feedback" This is as fine an example of someone pressing the corporate 'Don't give a monkey's' button as I have ever seen. And what happens... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Cross Keys, responded to this review

Dear Howard P Thank for taking the time to provide us with your review. I would like to confirm that we take all feedback seriously and we do a full investigation on all issues raised. I would like to apologise that we failed to meet your expectations at the Cross Keys with regards to the service you received. I can... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015 via mobile

We have lived in the locality of this pub/restaurant/hotel for a number of years and used to be regular visitors. We literally got to the point where we were left thinking 'how many times are we going to be disappointed here" so we stopped going. When the new brewery took over and the place was recently given a re-vamp, we... More 

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Restaurant Details

Location and Contact Information

  • Address: Middlesbrough Road, Guisborough TS14 6RW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Guisborough
  • Phone Number: 1287 610035

Price and Cuisine

  • Average Prices: USD 0 - 21
  • Cuisine: English

Restaurant Characteristics

  • Good for: Large groups, Entertaining clients
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Cross Keys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?