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All 12 Southborough Restaurants

The Hand & Sceptre

21 London Road | Tunbridge Wells, Southborough TN4 0QB, England
01892 529 292
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Ranked #6 of 12 Restaurants in Southborough
Price range: $8 - $39
Cuisines: British, Gastropub
More restaurant details
Restaurant details
Good for: Outdoor seating
Dining options: Breakfast/Brunch, Late Night, Private Dining
Description: Tunbridge Wells Cozy Country Pub & Boutique Lodge with Simply Amazing Food & Drink. There's Something for everyone every day of the week !
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101 reviews from our community

Visitor rating
    38
    14
    22
    9
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Harrogate, England, United Kingdom
1 review
1 of 5 stars Reviewed November 23, 2014 NEW

An eatery with the modern names (and prices) on the dishes but really trying to punch above its wieght.Presentation ghastly and does not match descriptions on the menu.Presentation looked like it was done by the kitchen porter,and there was a rumour you were looking for a new chef)Sweet portions tiny if you use the set menu which is not explained... More

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Sevenoaks, United Kingdom
Senior Contributor
41 reviews 41 reviews
24 restaurant reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 17, 2014

My son gave me a voucher for an overnight stay, with Continental breakfast included, as a birthday present. It turned out to be a happy gift, to which my partner, Jane and I, added dinner in the restaurant. Firstly, we were impressed with the accommodation. This 18th. Century Inn had atmosphere, which included an open fire and comfortable furniture downstairs,... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2014

Took family for Sunday roast lunch on 26th Oct. Staff very pleasant and helpful, food hugely overpriced for very poor quality. I had beef at £14.95: enormous Yorkshire pudding covering half the plate made it LOOK like a very generous meal, large re-heated roast potatoes which were leathery on the outside and tasteless inside, three or four other vegetables to... More

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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2014

Had a meal here with the family having not visited for quite a while. A good selection for my vegetarian girlfriend and so much choice for the rest of us, it took an age to order. The waitress was really patient as we fumbled over the menu and helped us choose some really nice wine. Everyone enjoyed their meals and... More

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East Riding of Yorkshire
Senior Contributor
33 reviews 33 reviews
24 restaurant reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 20, 2014

Went for lunch - fair enough we hadn't booked but the woman on the restaurant could hardly look up from her til to say - no we can't fit you in. Ordered the meal - nothing grand the Sunday roast for 4 - sorry can you come back in 15mins the kitchen is too busy to take the order! Ok... More

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Aferreira76, General Manager at The Hand & Sceptre, responded to this review

Thank you for taking the time to write to us. Apologies for not be able to give you the service you expected of us on Sunday. My team and I are working very hard to ensure those issues not happening again. ( two chefs short due to unpresidetial circumstances) I glad we managed to serve you as you could see... More

Wallington, England, United Kingdom
2 reviews
2 of 5 stars Reviewed October 20, 2014

We arrived at 1pm for Sunday lunch, no one took our order for at least 30 minutes, and our meal was finally put on our table at 2:40pm. This is rather a long time to wait and nobody mentioned there was a delay. I am mindful it was busy but you only cater for what you can handle. The food... More

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Aferreira76, General Manager at The Hand & Sceptre, responded to this review

Thank you for taking the time to write to us. Apologies for the waiting on Sunday. He had couple unexpected issues on the day, however my team and I worked really hard to ensure every guest that booked a table with us on the days wax look after the best we could. I'm really sorry to hearing that we fall... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 15, 2014

We used to visit here often, having used to live next door. However having just eaten tonight, the spit-roast chicken was anaemic, pale in colour and soggy. It was sent back at which point the chef came out of the kitchen, stood and stared at our table then returned to the kitchen, slamming the door. As non-verbal communications go it... More

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Aferreira76, General Manager at The Hand & Sceptre, responded to this review

Dear Richard Thank you for your time to let me know about your evening with us. I'm really sorry to hearing that our food on the day ain't to your liking. Apologies Just to let you known my chefs come out the kitchen time to time to make themselves beverages, and let us know of products that have being sold,... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

The food was very good and the service was excellent. Nice atmosphere for a relaxed meal. A very successful conversion from a pub to a restaurant. Clearly very popular on a Saturday evening, my only criticism was a small car park for the number of clients, although it was possible to park on the village green.

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Aferreira76, General Manager at The Hand & Sceptre, responded to this review

Dear John Thank you for the lovely comments.... That really means Lot to my team and I. I'm so please to hearing that we made your occasion special, your comments is a really boost of confidence to my team and and great tool to make us to strive for the best every day. Thank you for your time. More

Royal Tunbridge Wells, United Kingdom
1 review
5 of 5 stars Reviewed August 26, 2014

Good food, attentive service and all at a reasonable price. Staff were very friendly and knew their stuff which was good as we had a lot of questions! Would defiantly recommend and will be going back again soon.

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Aferreira76, General Manager at The Hand & Sceptre, responded to this review

Thank you Rand for taking the time to write to us. Hope to see you back soon. I will pass your. Lovely comments to my team . More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

I very rarely write reviews but felt that this restaurant warranted one....driving back from a shopping trip in Tunbridge Wells we came across this little gem......we were greeted with a smile as soon as we walked in from the bartender and then both the manager and waiter greeted us and showed us to our table giving us the option of... More

Was this review helpful? Yes 2
Aferreira76, General Manager at The Hand & Sceptre, responded to this review

Thank you for your comments Hope you can come back in the near future for another free sauce!!!! My team and I a really please to know your experience with us was a memorable one. Looking forward to see you soon. More

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Additional Information about The Hand & Sceptre

Address: 21 London Road | Tunbridge Wells, Southborough TN4 0QB, England
Phone Number: 01892 529 292
Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Southborough
Average Prices: USD 8 - 39
Cuisine: British, Gastropub

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