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Shortwood Road, Pucklechurch, England
Website
Today
9:00 am - 11:30 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Thu 9:00 am - 11:00 pm
Fri - Sat 9:00 am - 11:30 pm
Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Breakfast/Brunch
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 110 reviews
Visitor rating
  • 46
    Excellent
  • 34
    Very good
  • 18
    Average
  • 9
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Hot rock virgins!!

I took my elderly Mum for a meal, which was a 2-for-1, 8oz sirloin hot rock meal offer. Neither of us have used the hot rock way of having a meal before, but the staff were very friendly, helpful, knowledgeable and explained everything. The meal was tasty and Mum and I both enjoyed it very much. We... read more

5 of 5 starsReviewed February 27, 2015
purpletiger1 u
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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110 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed February 27, 2015 NEW

I took my elderly Mum for a meal, which was a 2-for-1, 8oz sirloin hot rock meal offer. Neither of us have used the hot rock way of having a meal before, but the staff were very friendly, helpful, knowledgeable and explained everything. The meal was tasty and Mum and I both enjoyed it very much. We were very pleased... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015 NEW

Really enjoyed the hot rock steak . Perfect . Friendly and helpful staff nothing too much trouble . Will be returning soon !

Was this review helpful? Yes 1
Bristol
Senior Contributor
23 reviews 23 reviews
7 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 22, 2015 NEW

Visited the Fleur De Lis last night for the Groupon Hot Rock steak deal and have to say we thought it was great fun and a little different than the usual meal experience... Ok, it was a little smokey in the restaurant but that contributed to the atmosphere and it was a bit of a conversation starter and a few... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Contributor
17 reviews 17 reviews
16 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 20, 2015 via mobile

Had a steak on the stone from Amazon voucher and very disappointing. Steak barely edible, salad very unimaginative, no dressing and although there were plenty of chips, not value for money. Must say the staff were very pleasant and helpful. Very quiet for a Friday lunchtime, so no ambience whatsoever.

Was this review helpful? Yes
Holly-Jane W, Owner at Fleur De Lis, responded to this review

Thank you for your comments but in reply: On table check you said all was fine, on a second table check the same. If you were not happy with your steak, we could have exchanged it for you, A sirloin steak has a strip of fat, which adds to the flavour. We do not currently hold fillets as was explained... More 

Bristol, England, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2015

Have been here twice and both times friendly happy staff and very good food, good value. only downside is that the hot rocks give off a lot of smoke so the room gets a bit envelloped, but in the summer months it would be better as windows can be opened, it wasnt bad and It wouldnt put me off going... More 

Was this review helpful? Yes
Holly-Jane W, Owner at Fleur De Lis, responded to this review

Thank you for taking the time to post your comments on Tripadvisor. I am so glad that you that enjoyed your experience with us here and keep returning for more. I do agree with your comments regarding the Black rock Grill smoke, it is an unfortunate by product of the Black Rock Grill cooking system. With so many being served... More 

Congresbury, United Kingdom
1 review
5 of 5 stars Reviewed February 19, 2015

Four of us tried the hot rock steak on a Groupon voucher. I phoned ahead to ask if we could bring our dog (although he stayed with friends in the end), and the staff had kindly set up a table in the lounge area, well away from other customers, and had even provided a bowl of water for the dog.... More 

Was this review helpful? Yes
Holly-Jane W, Owner at Fleur De Lis, responded to this review

Thank you for taking the time to post your experience with us on tripadvisor. We are so glad you enjoyed your time with us. I have also passed you comments on to the staff and they were very appreciative of a job well done. We look forward to your return visit soon. Kind Regards More 

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed February 18, 2015

Had a meal here tonight staff very friendly and helpful, food really good had soup to start lovely had steak on hot stone fantastic even though we had amazon voucher the meal was just as good as every one elses, while we were waiting for our meal couple on next table to us had fish and chips it looked amazing.... More 

Was this review helpful? Yes
Holly-Jane W, Owner at Fleur De Lis, responded to this review

Thank you for taking the time to post a review of us on Tripadvisor. We are glad you enjoyed your Black Rock Grill Sirloins with us and our home-made soup. I have passed your comments regarding the service on to the staff. We do hope to see you again soon, maybe for our Beer battered cod & chips. And thank... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2015

A group of us went to the Fleur for my sister's Birthday. Staff were really friendly and couldn't do enough for us. We chose the lunch time menu and talk about great value for money. Two of us went for brie, cranberry and rocket ciabatta with triple cooked chips and salad, my nephew chose the burger with chips and salad,... More 

Was this review helpful? Yes
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 13, 2015

We came to the Fleur after a recommendation from a friend. The pub was warm and there were several people at the bar and eating. We were told where our table was as we had reserved it but someone else was sitting there; no reserved sign!!! We went to another empty table. A young man came and gave us the... More 

Was this review helpful? Yes
Holly-Jane W, Owner at Fleur De Lis, responded to this review

Thank you for your comments. When you were shown to your table someone's jacket was on the chair from another table, this could have been easily moved without fuss. Our home battered Cod is freshly battered in Doombar Beer Batter it is a very fluffy beer batter. It would have been our standard size fish, if there was no fish... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Tried the hot rock cooking on a Groupon with very good results. Very friendly and helpful staff. They even cooked up a gluten free sauce for me that wasn't on the menu.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Shortwood Road, Pucklechurch, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Pucklechurch

Price and Cuisine

  • Cuisine: British
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:30 pm
Saturday
9:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Fleur De Lis staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?