We walked in, nice atmosphere, clean. We were hungry and ready for a pleasant evening.
The restaurant was quite empty; 5 customers including us, in 3 tables.
Our order- 4 sushi rolls, arrived almost a good 40-50 minutes later. We needed to ask where is the order... it took the waiter we asked to ask another, to ask another, to...
First of all, let me apologize for any inconvenience occurred during your recent visit to our restaurant.
Could you please provide me with more details about your visit? I need your time of arrival so I could research more into your experience and respond to your complaint.
I will greatly appreciate your response.
Hector K. Rivera...