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Brandshatch Place Hotel

Certificate of Excellence
4.0 of 5
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Brands Hatch Road, Fawkham DA3 8NQ, England
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1 room 1 adult
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Brandshatch Place Hotel
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360 Reviews from our TripAdvisor Community

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Bromley, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Where do I start. What an amazing experience and meal we had at Brandshatch Hotel the food was incredible, from the moment we walked in we was greeted with smiles! Staff who genuinely seem happy to be working there apart from the receptionist! Our Host in the Restaurant 'I think it was Josh' was fantastic! Rachel the waitress, Paul topped... More 

Helpful?
Thank EmilyBrown986
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for taking the time to post a review following your Sunday Lunch with us, and I am so pleased that you and the family had an amazing time. The food and beverage team will be thrilled with your kind words and in particular Josh, Rachel and Paul, I will be sure to share your feedback with them. We... More 

London, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW

The whole family went here for afternoon tea to celebrate our mothers birthday. The tea was lovely and the staff were excellent overall a very enjoyable experience and I would highly recommend it. Have never been to this hotel before but would love to stay based on what I have seen so far.

Helpful?
Thank 300SAM
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thanks for reviewing your recent afternoon tea with us whilst celebrating your mothers birthday. Afternoon tea is a perfect for a celebration or simply an opportunity to treat someone or yourself! We hope to see you again soon. Kindest regards Andrew Oxby More 

Cromer
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We go away every six months as a family . Four sisters and now 4 daughters , daughters in law , and now our oldest granddaughters . We just booked 7 rooms at the Brandshatch Palace , enjoying a Dinner bed and breakfast break . It was absolutely great , wonderful food , really good staff and a Spa to... More 

Helpful?
Thank Loylie
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for choosing to stay with us recently and I was really pleased to read that you and the family had a great time with us. The team with be thrilled with your feedback when I pass on your kind comments. We look forward to welcoming back again in the near future. All the very best Andrew Oxby More 

Winchester, United Kingdom
Level Contributor
84 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Brandshatch Place is very much hotel and spa. As a hotel alone, it would be quite expensive, but the use of the spa makes a real change to the evaluation. The spa is clearly very well-equipped, with pool, Jacuzzi, a couple of relaxation rooms, gym, and its own café and bar. I concentrated on the gym, which is well-equipped and... More 

Helpful?
Thank Peter C
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for taking the time to provide a detailed review following your recent stay with us. I have shared your feedback with the management team in order that we can make the necessary improvements moving forward, and we have already reviewed the shower screens and are in the process of removing the trouser presses from the wardrobes to create... More 

Essex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A group of us went to celebrate a friends birthday, we had dinner B&B. The room was very good, the food was really good and the service was excellent. Overall excellent value for money and I strongly recommend you try it out.

Helpful?
Thank funandsunseeker
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for feedback and recommendation following your recent stay to celebrate your friends birthday. I am pleased that you found your stay to be excellent value for money, and we hope to have the pleasure in welcoming you back again in the future. Regards Andrew Oxby More 

Chichester, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

long sweeping driveway, lovely grounds and grand looking hotel, stepped from the car to be greeted by the back ground hum from the nearby motorway, friendly staff, room well appointed, could hear conversation in next room ! shower screen useless sprayed water all over the floor, Christmas function room OK, food average, albino roast potatoes, can not comment on Brussel... More 

Helpful?
Thank richielin
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for your review on Trip Advisor following your stay with us for a Christmas Party Night in December. I am very sorry to hear that you had a couple of problems with your bedroom, and I am not sure if you spoke to reception, as I hope that we would have done everything possible to re allocate another... More 

east sussex
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel its self is lovely, clean and well presented. The staff are very welcoming and friendly. The hotel has a great spa and gym and you do feel very chilled here. The food is lovely and well presented. Unfortunately the breakfast dinning experience was a let down. The staff seem to be untrained for busy times and are inattentive... More 

Helpful?
Thank hayley a
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for taking the time to post your review on Trip Advisor following your stay with us, and I am pleased that you had a very relaxing time. I am sorry that breakfast was disappointing and please accept my apologies for this, I will be sure to feed this back to the Food & Beverage Manager in order that... More 

England
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just got back from the Brandshatch Place Spa & Hotel. I have to say, I was completely impressed with the experience from start to finish. The hotel is adjoined by the spa (accessible indoors from the hotel via several flights of stairs and walk ways, or outdoors via the car park, just to be aware if mobility is an issue).... More 

Helpful?
Thank essextravelmum
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thanks so much for your great review and feedback following your recent spa break at Brandshatch Place Hotel & Spa. I will be sure to pass on your kind words to the team, and we look forward to welcoming you back very soon. KIndest regards Andrew Oxby More 

Canterbury, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was a wedding reception. There were LOADS of us; we practically took over the place. But the service still felt personal and the staff were involved with our enjoyment. The food was an excellent full roast. I said I'd would never eat again - ever! We danced until just after midnight. There were twinkly stars in the floor. And... More 

Helpful?
1 Thank tessat201
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

A belated Happy New Year to you! I am so pleased that Brandshatch Place could contribute to your 'Best New Year Ever'. The Georgian manor house hotel lends itself perfectly for a wedding with the exclusivity as a 'one' wedding hotel where you can hire the manor house purely for your celebration. I am pleased you had a great time... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed for one night with my brother and used the spa, ate dinner and had breakfast, so I'll split the review respectively. STAY We had ordered a twin room, but on arrival at our room, it was a double, so we then had to get it changed. The process was more difficult than it should have been, but it... More 

Helpful?
1 Thank Mark R
Andrew_Oxby, General Manager at Brandshatch Place Hotel, responded to this review

Thank you for taking the time to share your review with us following your recent stay at Brandshatch Place Hotel & Spa. Please accept my apologies for your disappointment on this occasion and I would appreciate you contacting me directly at the hotel so that I can assure you of my personal attention on this matter. These issues are not... More 

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